JAY DURHAM

Verified Buyer

May 10, 2022

Average service.

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Response from OpenRoad Lending

May 13, 2022

Thanks Jay for your comments. Sorry that we didn't deliver great service. That is our goal for every customer so I will be sure to review your deal and share with our team so we can do better next time. Thanks again for your business and enjoy those savings! The OpenRoad Auto Loan Savings Team

NATHANIEL BUTLER JR

Verified Buyer

May 04, 2022

great to work w/ easy

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Angeline Boudreaux

Verified Buyer

May 03, 2022

It took almost a whole month to complete the refinance but it went smooth.

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Avraham Nathan

Verified Buyer

May 03, 2022

Amazing experience, The stuff super friendly and knowledgeable, made my experience very easy. Thanks for a great customer service

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Jacob Burkey

Verified Buyer

May 03, 2022

Easy application process, only downfall is they are so busy it’s hard to reach your loan rep. Other than that smooth sailing.

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KATHLEEN KEENAN

Verified Buyer

May 03, 2022

Very satisfied with the end result of lowering my monthly payment. The process seemed quite fast but touching base with my account rep was very challenging. I don’t have access to a computer 24/7 & talking to a human is needed.

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Simone Gaffney

Verified Buyer

May 03, 2022

You all did a GREAT JOB. Thank you so very much!!!

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Linda Parker

Verified Buyer

May 02, 2022

EXCELLENT!

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WILLIAM JENKINS

Verified Buyer

Apr 28, 2022

Took me over a month to finally get everything done they wanted to finalize my loan and some of the items I had to do twice.

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Response from OpenRoad Lending

Apr 28, 2022

Thanks William for your comments. I'm sorry the closing took a little longer than you would have liked. Our average time to complete a new loan is typically around a couple of weeks so I will be sure to review your file and see how we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for any inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team

Gregory Fontenot

Verified Buyer

Apr 27, 2022

It was fast and easy

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CHAD FREDERICK

Verified Buyer

Apr 27, 2022

They are great.they helped me save hundreds each month

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david phillips

Verified Buyer

Apr 27, 2022

Really great company

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Marr DOSS

Verified Buyer

Apr 27, 2022

The process took so long and you’ll need to work on your customer service

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Response from OpenRoad Lending

Apr 27, 2022

Thanks for your comments Marr and I am sorry you didn't have a good experience with us. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up for the inconvenience. Thanks again from the OpenRoad Auto Loan Savings Team

Yolanda Turner

Verified Buyer

Apr 26, 2022

I’m very grateful that I join OpenRoad! They took a chance with me when no one else will! I would be delighted to refer anyone to you guys! Th so you for the opportunity

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BRIAN DANBOM

Verified Buyer

Apr 26, 2022

Love how they were friendly and attentive to my needs and guided me to everything

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Donald Seddon

Verified Buyer

Apr 19, 2022

It was a very straight forward process and the staff was very helpful.

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Jennifer Orman

Verified Buyer

Apr 19, 2022

Best and easiest experience ever refinancing my loan. Highly recommend!!!!! A+++++!!!!!

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Angela Tyson

Verified Buyer

Apr 06, 2022

Great communication and clear instructions for sending in need documents

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Justin Laney

Verified Buyer

Apr 06, 2022

Great communication. Easy, direct processes. Good rate. Got denied by several companies and approved by a few. They had the best rate and terms by far. Helped me out tremendously!!

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Aubrey Knight

Verified Buyer

Apr 06, 2022

Super easy! I got to skip a payment and my monthly payment is lower! Very excited!

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