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4.7 / 5
  • 3698Reviews
  • 10 / 10Recommend
  • 9.49 / 10 TrustScore

Joey Payne

Verified Buyer

Apr 06, 2022

Excellent communication and always courteous to your needs

micah thompson

Verified Buyer

Apr 03, 2022

Great

Steven Vath

Verified Buyer

Mar 31, 2022

This is the second I’ve refinanced through OpenRoad Lending. The process was quick and painless. I’m enjoying the lower payments. I will refer friends and family to you. I will likely use you again sometime in the future.

Eric Greer

Verified Buyer

Mar 31, 2022

Outstanding

Kimberly Adkins

Verified Buyer

Mar 31, 2022

My experience with OpenRoad was simple and easy. If I had a question I had my own personal assistant that sent me everything and helped me with any questions. After all paperwork was completed then in a few days it was all done and accepted. This loan really helped me out saving money from my original loan. I would like to thank them for helping me out.

Glenda Dawes

Verified Buyer

Mar 31, 2022

Thank you for helping lowing my monthly payment. Thanks for Mr. Williams he was courteous and helped getting the information we need to refinance thank you so much again

Sean Harvey

Verified Buyer

Mar 31, 2022

Suzanne my customer service agent was amazing! She was always professional and very nice. She needs a raise because she represents your company well.

Carl Hardin

Verified Buyer

Mar 31, 2022

Excellent service.

Christian Avalos

Verified Buyer

Mar 31, 2022

Great Easy experience

Robert Zwick

Verified Buyer

Mar 31, 2022

Everyone was very helpful, walked me through the whole process it was a great experience.

CARLOS GRADY

Verified Buyer

Mar 31, 2022

First of all thank u OpenRoad for refinancing my car loan and getting me a great interest rate!! I look forward to saving myself a lot of money and doing business with u .

EARNEST SPIVEY JR

Verified Buyer

Mar 31, 2022

I’m glad that I could take care of business on my couch. Your associate was a delightful professional. and I feel like I’m heading in the right path with my finance and credit; thanks to open road.

Tyrone Johnson

Verified Buyer

Mar 31, 2022

All though I was able to save in the long run, the process was a bit shaky. Made me second guess if this is a legit company or not until a representative named Johnathan kept me informed on everything going on. I am going to refinance my wife’s car through OpenRoad because of the way one representative made my experience from bad to great!

JESSICA DIAZ

Verified Buyer

Mar 31, 2022

The worst customer service I’ve experienced

Response from OpenRoad Lending

Mar 31, 2022

Thanks for your comments Jessica and I am sorry you didn't have a good experience with us. Our system keeps detailed notes on all communication we have with our customers so I will be sure to look at your deal and communicate with our team so we can do better next time. Hopefully the money you save on your new refinanced car loan will help make up it. Thanks again from the OpenRoad Auto Loan Savings Team

NICKOLAS JOHNS

Verified Buyer

Mar 24, 2022

great timing easy process

Phillip Hendricks

Verified Buyer

Mar 22, 2022

Quick and easy...

RUTH FLORES

Verified Buyer

Mar 22, 2022

Excellent customer service and great knowledge regarding the refinancing process.

VICTORIA HOTZ

Verified Buyer

Mar 22, 2022

One of the best decisions I have ever made in my life! I received a letter in the mail saying I was “pre approved” for a lower rate to pay off my car so after going to the website for open loan and sending them some forms; I went from a car note of 440 to 280! I am so happy. They are very patient and they communicate with you about the process as well.

Morrell Pruitte

Verified Buyer

Mar 22, 2022

Overall great experience.

Angela Marcotte

Verified Buyer

Mar 22, 2022

Easiest process! Trent was great to work with :)