Hi, Dominick! The third time’s a charm! :) Shipping costs calculated from our website come directly from UPS, our shipping provider. Some of our cases contain 1,000 or 2,000 bags, which can weigh a lot. And, since shipping is based on weight, it can be high depending on the destination. Don’t forget that we offer FREE SHIPPING on orders over $400, so that will definitely save you some money!

Hi, Jennifer! A simple, yet informative answer is all we need to know we’re doing things right. Thank you!

Hey, Jeff! Thanks for leaving us a review and we look forward to working with you. Let us know if you need any more free samples to test your product!

Hi, Chris! We’re so happy that you’re happy! We’re excited to be a part of your future growth.

Wow! Thank you, Leslie! :) That means so much to us.

You’re welcome, Rebecca! We’re happy to live up to your expectations and we will continue to in the future. Looking forward to a long relationship!

Hi Scott! So glad to hear you found the perfect bag for your product! We just added some new products and will be adding more in the coming months, so be sure to subscribe to receive announcements and updates.

Hey, Sarah! You covered all the bases of what we want our customers to experience when they shop with us. Thank you for the detailed and honest review!

Thank you for the great feedback, Enorrui! We’ll continue to bring you a great experience.

Thanks for taking the time to leave us a review, Randall! We never meant to annoy you with follow-up emails, so I apologize if you felt we emailed you too much. We like to keep customers well informed of their order progress and we’re proud of our company culture!

Thank you Jasmine! We appreciate you taking the time to share your experience about PBFY and our products.

Yay for teamwork! We're so glad to hear that we were able to help you out when you really needed it. We're looking forward to working with you in the future!

Thank you, Tim! We'll continue to do our best. If there's anything you need, please let us know.

Hi Shelley, we're so sorry you had an unpleasant experience with us. We're investigating where we could have been a better supplier and will be in touch. Again, our sincere apologies and we hope we can make it up to you.

Thank you Kelly! We look forward to working with you far into the future, as well.

Thanks Brendon! That’s fantastic to see that you went from blank stock to custom labels. It’s so exciting to see our customers grow with us! We like to think we’re more than satisfactory, so please let us know what we can do to make your experience even better!

You covered all the bases, Percy! Thank you for taking the time to submit your review and letting all of us know you were pleased.

Thank you JT! I think your single word review sums up our ordering process perfectly!

Thank you, Judd! We think customers like yourself are just as SUPER as our products!

Thank you Gudrun! Glad to see we covered practically everything our customers expect. Fast delivery, friendly service, and easy ordering!