PBFY Flexible Packaging logo
4.4 / 5
  • 744Reviews
  • 9 / 10Recommend
  • 8.89 / 10 TrustScore

Jeanette Trzeciak

Verified Buyer

Nov 12, 2016

Great products and service.

Response from PBFY Flexible Packaging

Dec 16, 2016

Thanks for the GREAT review Jeanette, we look forward to taking care of you in the future!

Cristina Valenzuela

Verified Buyer

Nov 09, 2016

Good! The product is was I expected. Thanks

Response from PBFY Flexible Packaging

Dec 16, 2016

We appreciate your business and are so thrilled that we were able to meet your expectations, Cristina, that's the most important thing to us!

Mark Wieder

Verified Buyer

Nov 09, 2016

Fast shipping of a quality product!!

Response from PBFY Flexible Packaging

Nov 09, 2016

Great to hear you are enjoying the PBFY experience Mark, thanks for being such a loyal customer. We look forward to taking care of you in the future!

Tasya Kelen

Verified Buyer

Nov 09, 2016

I am very happy with the product that I purchase from you, but my biggest complaint is not getting tracking information when my product has shipped.

Response from PBFY Flexible Packaging

Nov 09, 2016

Tasya, we are glad you are pleased with our product, thanks for the great review. We are currently looking into our processes to see why your tracking number wasn’t included after your product was shipped. We are so sorry for the inconvenience; we look forward to providing you with excellent service in the future!

Deborah Petersen

Verified Buyer

Nov 07, 2016

Terrific service, responsive communications, and timely delivery. The products are great. What else could we expect? Thank you! Deb @ Riverdance Soapworks

Response from PBFY Flexible Packaging

Nov 07, 2016

Deb, we are so pleased to hear you are happy with the PBFY experience! Thank you for the great review and for being such a loyal customer, we look forward to providing you with excellent service in the future!

Adel Alsayegh

Verified Buyer

Nov 04, 2016

Excellent experience

Response from PBFY Flexible Packaging

Nov 04, 2016

Thanks for 10-star review Adel! We really appreciate your business and look forward to taking care of you in the future.

Reginald Woolston

Verified Buyer

Nov 04, 2016

The order arrived with lightning speed as always.

Response from PBFY Flexible Packaging

Nov 04, 2016

Great to hear we delivered at lighting speed Reginald! Customer satisfaction is our #1 priority, thanks for being such a loyal customer!

Kylie Wangenheim

Verified Buyer

Nov 02, 2016

I am so pleased with my experience with PBFY. Not only are the products fantastic, but the customer service is top notch. I'm so excited to be a customer!

Response from PBFY Flexible Packaging

Nov 02, 2016

Kylie, we are so happy to hear that you are enjoying the PBFY experience! Our number one priority is customer satisfaction. Thanks for the amazing review and for being such a loyal customer!

Lucy Gladhart

Verified Buyer

Oct 27, 2016

Very easy to order online and order is received on time and correct

Response from PBFY Flexible Packaging

Oct 27, 2016

Thanks for the stellar review on our website Lucy! We put a lot of hard work into making sure our site is easy to navigate and order from. Glad to hear you enjoyed your shopping experience!

Lori LaFlores

Verified Buyer

Oct 24, 2016

Good product and value. Way too many emails. Please remove from all mailing lists.

Response from PBFY Flexible Packaging

Oct 25, 2016

Thanks for the great feedback Lori! We apologize if you received too many emails, we like to keep our customers informed and send out exclusive deals. We removed you from future emails.

Kristina Borman

Verified Buyer

Oct 21, 2016

Your products exceed my expectations. Your customer service is superior and your prices are affordable that keep me as your long time customer. Thank you for providing such fine products at affordable prices.

Response from PBFY Flexible Packaging

Oct 25, 2016

Kristina, thank you for being such a loyal customer and for taking the time to leave a great review. We strive to make all our customers feel special so we are glad to hear it's working. Thanks again!

Michael Peterson

Verified Buyer

Oct 19, 2016

Excellent service and fast delivery

Response from PBFY Flexible Packaging

Oct 25, 2016

Thanks for the review Michael, we look forward to providing you with excellent service in the future!

Adriana Ayales

Verified Buyer

Oct 19, 2016

Great bags!!

Response from PBFY Flexible Packaging

Oct 19, 2016

Thanks, Adriana! Appreciate the great feedback on our great bags! Hope to see you again soon!

marlyn granados

Verified Buyer

Oct 18, 2016

The product I received was fine. The only problem was that one of the products I ordered didn't show up on the website as being back ordered and I needed the bags ASAP

Response from PBFY Flexible Packaging

Oct 25, 2016

Marlyn, we apologize for the inconvenience. We make sure to call and inform all of our customers that purchase back order items, sorry for the miscommunication. We look forward to providing you with excellence service on your future purchases!

jonathan perno

Verified Buyer

Oct 18, 2016

I'm always happy to place an order with PBFY, quick and FREE shipping, I'll be sure to keep shopping with them again and again.

Response from PBFY Flexible Packaging

Oct 18, 2016

Thank you, Jonathan! We're thrilled to be working with you and hope to for a loooooong time!

Jesus Benitez

Verified Buyer

Oct 17, 2016

very good service.

Response from PBFY Flexible Packaging

Oct 17, 2016

Thank you , Jesus! We're happy that you're happy with our service and if there's anything else you need, please let us know.

Kathryn Gilling

Verified Buyer

Oct 15, 2016

These guys always ship fast and the bags are great. They are thicker and higher quality than other bags we've tried.

Response from PBFY Flexible Packaging

Oct 17, 2016

So happy you are pleased with our products, Kathryn! We really appreciate you leaving us a review.

Mark Ament

Verified Buyer

Oct 15, 2016

Everything was great as always. Thanks for our good service.

Response from PBFY Flexible Packaging

Oct 15, 2016

Thanks, Mark! Always a pleasure working with you! Let us know if you need anything else.

Ed Needham

Verified Buyer

Oct 13, 2016

Perfect

Response from PBFY Flexible Packaging

Oct 14, 2016

Thanks, Ed! It's nice to be described by such a descriptive word!

Stephen Helm

Verified Buyer

Oct 12, 2016

Had an issue with my order that the good folks of PBFY bent over backwards to fix very quickly above and beyond the call!

Response from PBFY Flexible Packaging

Oct 14, 2016

Thank you, Stephen! It was our pleasure making sure you received your order on time and had a great experience with us. We're looking forward to working with you more!