Valentine Wigs logo
4.9 / 5
  • 986Reviews
  • 10 / 10Recommend
  • 9.9 / 10 TrustScore

Colette B

Verified Buyer

Aug 14, 2024

I have bought a few wigs from Valentine Wigs. The prices are always competitive and dispatch is quick. I would recommend them as one of the best places to buy a wig.

Response from Valentine Wigs

Aug 15, 2024

Thank you so much for your support! We're glad to hear you're happy with our prices and quick dispatch. We appreciate your recommendation and look forward to hearing from you again! Best wishes, The Valentine Wigs Team x

Carol T

Verified Buyer

Aug 13, 2024

All my purchases from Valentine Wigs have been successful. From the choice available (Brands, Colours, Styles, Competitive Prices, etc) it is not difficult to find more than one to purchase. Customer Services really do know their stuff and no question is too trivial or 'silly'. I received regular emails updating me on the progress of my order and parcels are sent securely. I can recommend this company without reservation and have been completely satisfied with all of my purchases.

Response from Valentine Wigs

Aug 14, 2024

Hi Carol! Thank you so much for taking the time to leave us such a wonderful company review 💚 it means the world to us. We always look forward to hearing from you as you are always so delightful to communicate with which makes our days so much more rewarding!! Best wishes always & speak soon, M x

Rosslyn J

Verified Buyer

Aug 10, 2024

I am a multiple repeat customer with Valentine wigs, rhey will price match if you find cheaper, but I never have. Great choice from different brands and fast recorded delivery. Friendly customer service, really is good. I recentley purchased a wig, I felt was not up to scratch with the cut, obviously not the fault of Valentine wigs, I contacted them and the issue was sorted very quickly. I knew it wouldn't be a problem, and it wasn't. Can't fault them.

Response from Valentine Wigs

Aug 12, 2024

Hi Rosslyn!! Thank you so much for being a loyal customer and for sharing your experience! It's great to know that even when an issue arose, we were able to sort it out quickly for you. Your trust means the world to us. Thanks again for your continued support—we're here whenever you need us! Best wishes Valentine Wigs x

Jo C

Verified Buyer

Aug 07, 2024

I have bought wigs online and in shops but I would recommend Valentine wigs over all the others. The prices and range of wigs are great and the service is excellent. All of the stages of purchasing an item are clear and delivery has always been exceptional in terms of informing me when items would arrive, which are always well packaged. The only time I had a difficulty (all my fault in terms of using an old address), a re-delivery was sorted out swiftly and without fuss.

Response from Valentine Wigs

Aug 08, 2024

Hi Jo :) Thank you for your wonderful review! We're thrilled that you recommend us and have had such positive experiences with our wigs, service, and delivery. We're also glad we could quickly sort out the address issue for you—no fuss at all! We look forward to helping you again soon! Warm regards, The Valentine Wigs Team xx

Barbara C

Verified Buyer

Jul 24, 2024

I reached out to Valentine Wigs because of an issue with this product and they promptly offer a refund and a pre-paid postage label for its return. It made me feel like a value customer of a company that cares. The company gets 5 stars!

Response from Valentine Wigs

Jul 24, 2024

Hi Barbara, We are so happy to read your review! We truly do value you as our customer and will always try our best to ensure we are able deliver that 5 star service :) We hope to hear from you again in the future!! Best wishes Valentine Wigs xx

Gillian J

Verified Buyer

Jun 29, 2024

Valentine Wigs is a great company to purchase your next wig from - whether it's your first or your 21st! The crucial thing about wearing a wig, apart from the style you choose, is the colour and it can often be very tricky determining what the actual colour of a wig is from online pictures or reviews. At Valentine Wigs, they can let you buy or 'borrow and return' the colour swatches from many different brands - check it out on the website. I was undecided between 2 colours for my 'Jones' wig and having seen in the flesh the actual colours, I made a more informed choice. It's also possible to return some brands of wigs if you find it just doesn't work, but not all, so check the website for more information. The staff are extremely helpful should you need to discuss any purchase beforehand. They are very quick to respond to emails too. Everyone is very pleasant to deal with, even when you ask what might seem 'silly' questions. They understand. If you sign up to Valentine Wigs' Free Discount Club, there is often a weekend sale on certain brands with discount on top of the discount on line! Prices are very competitive and they offer a 'best price guarantee'. What more can you ask! I will buy another wig from Valentine Wigs in the near future - I just have to make my mind up as to which one!

Response from Valentine Wigs

Jul 01, 2024

Hi Gillian! Wow, were do we start! Thank you so much for taking the time to leave us such an in-depth and wonderful review. Reading reviews like this makes our work much more fulfilling and we appreciate the time and efforts! We are absolutely over the moon to start the week with your words, truly thank you!! We hope to hear from you again soon and if you need any help deciding, you know where we are ;) Best wishes Valentine Wigs xx

Beverley H

Verified Buyer

Jun 11, 2024

Lovely wig, good price, excellent customer care. Will def use this company again

Response from Valentine Wigs

Jun 21, 2024

Hi Beverley, Thank you so much for taking the time to leave us a company review! We can't wait to hear from you again in the future :) Best wishes Valentine Wigs xx

Linda

Verified Buyer

May 28, 2024

I am so pleased to discover Valentine Wigs. It's traumatic to lose your hair but I have bought 3 wigs and feel like I have regained myself. The selection and price are excellent. Service and delivery are excellent and I intend to buy more wigs from Valentine. I already have a wish list.

Response from Valentine Wigs

Jun 07, 2024

Hi Linda, Thank you for taking the time to leave us such a wonderful company review. We are so pleased to have helped during such a difficult time and hope to continue providing that 5 star service! Best wishes Mary xx

Sam B

Verified Buyer

May 10, 2024

Changed the colour of my order without any problems at all and arrived very quickly and delivery was free. Fantastic service.

Response from Valentine Wigs

May 13, 2024

Hi Sam Thank you so much for your review, we really do appreciate it and are delighted that you have been happy with our service. Best wishes Valentine Wigs x

Gillian

Verified Buyer

May 05, 2024

Great experience shopping with valentine wigs who offer excellent customer service, good communication, the staff are helpful and the prices are always reasonable.

Response from Valentine Wigs

May 07, 2024

Hi Gillian Thank you so much for your lovely review, we really do appreciate it and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Karin

Verified Buyer

May 02, 2024

Loving my Flip mono wig. This company is brilliant at customer service and provide excellent status updates on any order.

Response from Valentine Wigs

May 03, 2024

Hi Karin Thank you so much for your lovely review. We really appreciate. We are delighted you have been happy with our service and look forward to hearing from you again soon. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Judie F

Verified Buyer

Apr 25, 2024

All of the Team so helpful. They Sent photos of colours swatches for me to choose the correct colour and both ordering & delivery communication very good. Wig arrived earlier than expected and well packaged. So pleased with my purchase and with the Customer Service. Will be ordering again later in the year

Response from Valentine Wigs

Apr 30, 2024

Hi Judie Thank you so much for taking the time to leave us such a wonderful company review. We really do appreciate it. We are delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with meanwhile, please don't hesitate to reach out. Best wishes Valentine Wigs x

Linda

Verified Buyer

Apr 10, 2024

I bought my second Coco wig it arrived today. I am very happy with ordering from Valentine Wigs. Wigs arrive on time and the Coco wig is just fabulous.

Response from Valentine Wigs

Apr 11, 2024

Hi Linda Thank you so much for leaving us your review, we really do appreciate the feedback and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Theresa B

Verified Buyer

Mar 30, 2024

Absolutely brilliant experience from start to finish.

Response from Valentine Wigs

Apr 02, 2024

Hi Theresa Thank you so much for your kind words, we really do appreciate the feedback and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Aretha H

Verified Buyer

Mar 14, 2024

I'm so impressed with the customer service. This is a company that really puts its customers first and are more interested in customer satisfaction than just making the sale. I was able to source a piece and try on before confirming my order and I'm so glad I did as it allowed me to change the colour. Had I gone ahead the colour I originally chose would not have been right for me. Not only fabulous customer service but the best price too. Nothing but praise for the team at Valentine

Response from Valentine Wigs

Mar 18, 2024

Hi Aretha Thank you so much for taking the time to leave us such a lovely company review. We appreciate it more than you'll ever know. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Paulette

Verified Buyer

Mar 04, 2024

Thank you valentines wigs for helping and answering my questions befor i purchased my wig. I dearly love everything about the Helen willie wig. She fits so nicely very snug. i love the colour. Tobacco Rooted. Which is truly a lovely shade. I would highly recommend valentine wigs to anyone Very friendly wig sight and want to please when every they can. …

Response from Valentine Wigs

Mar 06, 2024

Hi Paulette Thank you so much for taking the time to leave us such a lovely review. We really do appreciate it so much. We are so delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Megan

Verified Buyer

Feb 27, 2024

Super happy with my purchase. Thank you Valentine Wigs. 💜

Response from Valentine Wigs

Feb 29, 2024

Hi Megan Just a quick note to say thank you so much for leaving us your review. We really do appreciate it. Best wishes Valentine Wigs x

Janet

Verified Buyer

Feb 18, 2024

I purchased Noriko KateWig in Nutmeg R. This is my 2nd purchase from Valentines wigs since January. My 1st was Noriko Sky in Creamy ToffeeR. I wanted a more brown base this time and had seen Nutmeg R colour. The customer representative that I spoke to was very knowledgeable about the colours and offered good advice. After purchase,I was informed regularly of the dispatch of my wig. It arrived on time and was discreetly packaged. The chocolate was 😋 yummy. The wig is gorgeous and the colour fabulous. Average size fits me snugly( I am between 21 and 21.5"). A very comfy fit. I love the longer layers and the way the hair hugs the chin. I think it's very flattering . I like this company because of the choice of wig makers it offers and the prices are brilliant..

Response from Valentine Wigs

Feb 19, 2024

Hi Janet Thank you so much for taking the time to leave us such a lovely and honest review. We really do appreciate it. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Tricia

Verified Buyer

Feb 09, 2024

5 star service. Exceptional communication. This is my second purchase, you can buy with confidence from Valentines. Competitive prices. Great website.

Response from Valentine Wigs

Feb 12, 2024

Hi Tricia Thank you so much for taking the time to leave us your review. We really do appreciate it. We are so pleased you have been happy with your purchase and our service and look forward to hearing from you again in the future. Best wishes Valentine Wigs

Amanda

Verified Buyer

Feb 07, 2024

My experience with Valentine Wigs has been excellent. I have made 3 purchases from them so far and each one has been easy and straightforward. They offer a huge range of alternative hair at amazing prices. The wigs themselves are of great quality and arrive very discreetly packaged. Their communication is excellent from order to delivery. Valentine Wigs are a shining example of how a retailer/customer relationship should be. First class service.

Response from Valentine Wigs

Feb 09, 2024

Hi Amanda Thank you so much for taking the time to leave us such a wonderful company review. We really do appreciate it so much. We are so delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x