Valentine Wigs logo
4.9 / 5
  • 1010Reviews
  • 10 / 10Recommend
  • 9.9 / 10 TrustScore

Customer

Verified Buyer

May 22, 2025

Valentine Wigs is a superb company because it cares about its customers which shows in how quickly they respond to any query, be that via phone or via email, how helpful they are in answering any questions and are just very caring and polite...making one feel valued, a rare thing these days. I have bought a few times from Valentine Wigs and each time has been a very positive and delightful experience as they are also diligently fast in expediting items ordered with excellent communication. Cannot fault them in any way. Highly recommend Valentine Wigs for their high professionalism, care and knowledge.

Response from Valentine Wigs

May 23, 2025

Hi Thank you so much for this incredibly thoughtful and generous review! šŸ’– We're truly touched by your kind words and so glad to know that our care and commitment have made a difference in your experience. Providing helpful, timely, and kind service is something we genuinely care about, and it means the world to us that you feel valued and supported. Thank you for your continued trust in Valentine Wigs—it’s always a pleasure to serve you! 😊 Warmest regards Bet Valentine Wigs

Gillian K

Verified Buyer

May 22, 2025

Fantastic company,great communication and wonderful customer service support by the lovely Jodi.

Response from Valentine Wigs

May 23, 2025

Hi Gillian Thank you so much for your fantastic review! šŸ’– We're thrilled to hear you had such a great experience with us. We have passed your kind words on to Jodi—she’s so pleased to hear she made a difference! Thank you 😊 We're always here if you need anything. Best wishes Bet Valentine Wigs

Helen G

Verified Buyer

May 22, 2025

Valentine Wigs sell at very competitive prices and often have offers on various brands. Customer service is excellent and they give realistic timescales for delivery and notification when orders are dispatched. Highly recommended.

Response from Valentine Wigs

May 23, 2025

Hi Helen Thank you so much for your lovely review and recommendation! 🌟 We’re so glad you’re happy with our pricing, offers, and customer service. It’s great to hear that our communication and delivery updates made a positive difference. We truly appreciate your support and look forward to serving you again! šŸ’– Warmest wishes Bet Valentine Wigs

Jayne G

Verified Buyer

May 22, 2025

From order to delivery was kept informed, very good service. THANK YOU.

Response from Valentine Wigs

May 23, 2025

Hi Jayne Thank you so much for your kind words! 😊 We're so pleased to hear you were happy with the service and communication from start to finish. It means a lot to us—thank you for choosing Valentine Wigs! šŸ’– Best wishes Bet Valentine Wigs

Susan T

Verified Buyer

Mar 27, 2025

I had been purchasing my wigs from another company but saw that Valentine Wigs were selling my wig at a considerably lower price. My thanks to Valentine Wigs for great customer service and delivery sooner than I expected. I will carry on ordering my wigs from you now. Also loved the little Thank You chocolate too. šŸ˜‹

Response from Valentine Wigs

May 23, 2025

Dear Susan Thank you so much for your wonderful feedback! 🌟 We're thrilled you found us and that we could offer your favourite wig at a better price. It's lovely to hear our customer service and speedy delivery made a great impression—and we're glad you enjoyed the little thank-you chocolate too! šŸ« We truly appreciate your support 😊 and thank you for choosing to shop with us at Valentine Wigs šŸ’– Best wishes Bet Valentine Wigs

MISS M

Verified Buyer

Mar 26, 2025

Very happy with valentine wigs. First wig I purchased didn't look nice and I was able to return it. Second wig I got was lovely and I am very happy with it.

Response from Valentine Wigs

May 23, 2025

Dear Miss M, Thank you so much for your kind review! 🌟 We're delighted to hear you're happy with your experience at Valentine Wigs. We're glad our returns process was smooth for you and that your second wig met your expectations! If you ever need any help in the future, we're always here for you. šŸ’• Best regards, Bet Valentine Wigs

Paula B

Verified Buyer

Mar 26, 2025

I am absolutely delighted with my Carley wig. I’ve been wearing wigs for over 10 years now, and this one is probably the nicest I’ve owned. It’s lightweight, with very little permatease and looks very natural. It was a little more expensive than I normally spend on a wig, but I feel it’s worth it. The colour Cinnamon Raisin is absolutely gorgeous, and I’ve had so many compliments. I feel very confident wearing it too. Love it.

winifred t

Verified Buyer

Mar 26, 2025

lOVELY WIG AND GREAT COLOUR. THE FIT IS PERFECT COULD NOT BE HAPPIER

Monique

Verified Buyer

Feb 15, 2025

I love the impact wig , it’s light it looks so natural , didn’t have to tease it much . I looked a million dollars in it . Fabulous design Thank you valentine for a great service

Response from Valentine Wigs

Feb 12, 2025

Dear Monique, Thank you so much for your wonderful review! We're thrilled to hear that you love the Impact wig and that it looks so natural on you. Your kind words about the design and your experience with our service truly mean a lot to us. We aim to make every customer feel fabulous, and it sounds like we hit the mark with you! If you have any more feedback or need assistance in the future, please don't hesitate to contact us. Best regards, Bet Valentine Wigs

Susanna

Verified Buyer

Jan 24, 2025

Valentine Wigs has been brilliant each time I have bought a wig from them. They always keep me fully informed about when the wig will be dispatched and it has always arrive on or even before the expected day. And the price of the wigs from Valentine are second to none!

Response from Valentine Wigs

Feb 12, 2025

Dear Susanna, Thank you so much for your wonderful review! We're thrilled to hear that you have had a positive experience with Valentine Wigs. Our team works hard to ensure timely dispatch and delivery, so it's great to know that we’ve met your expectations. We also take pride in offering quality wigs at competitive prices, and your feedback reaffirms our commitment to customer satisfaction. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Best regards, Bet Valentine Wigs Team

Irena B

Verified Buyer

Jan 21, 2025

Easy to shop with Valentine wigs, very helpful and responsive. I would have given 5 stars but it took a long time to receive my wig. This was no fault of Valentine Wigs but due to the supplier. However, loved the wig and Valentine kept me fully informed.

Response from Valentine Wigs

Feb 12, 2025

Dear Irena, Thank you so much for your thoughtful review! We're thrilled to hear that you found our shopping experience easy and our team helpful and responsive. We understand how important timely delivery is, and we truly appreciate your patience regarding the delay caused by the supplier. As an online store, we don’t keep a physical stock of wigs; instead, we source them directly from our manufacturers' warehouses. This allows us to offer a wider range of styles at competitive prices. However, it also means that we depend on our suppliers’ stock levels, which can occasionally lead to delays. We do our best to keep our customers informed throughout the process, and we’re glad to hear you felt updated. We’re delighted that you love your wig, and your feedback is invaluable to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We hope to serve you again soon! Best regards, Bet The Valentine Wigs Team

Cathy

Verified Buyer

Jan 07, 2025

Fast delivery , brilliant service

Response from Valentine Wigs

Feb 12, 2025

Dear Cathy, Thank you so much for your kind words! We’re thrilled to hear that you experienced fast delivery and brilliant service. Your satisfaction is our top priority, and it’s great to know we met your expectations. If you have any further questions or need assistance, feel free to reach out. We look forward to serving you again! Best regards, Bet Valentine Wigs

Tricia

Verified Buyer

Jan 07, 2025

Buy with confidence at Valentine Wigs.The choice, the service the communication is superb. You need to look no further.

Response from Valentine Wigs

Feb 12, 2025

Dear Tricia, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with us at Valentine Wigs. Our team works hard to provide a wide selection of high-quality products, along with exceptional service and communication, so it’s rewarding to know that our efforts are appreciated. We truly value your feedback and are grateful for your trust in us. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again! Best regards, Bet Valentine Wigs Team

Lesley

Verified Buyer

Dec 31, 2024

I have found that prices for all name brand wigs to be very competitive. Communication is excellent and discounts well worth looking out for . I research all my purchases by watching a variety of YouTube wig reviews . There are several wig wearer support groups on Facebook and it can be very useful to see women who are not models wearing a wig you are considering . They are US sites , and comments lean on the complimentary , although you can use your own judgement . I am only 8 months into my wig wearing journey but Valentine wigs is my go to site . I have sometimes sent them an email , usually about an adventure with a wig . I’m from Lancashire so they get my humour . Nice people .

Response from Valentine Wigs

Feb 12, 2025

Dear Lesley, Wow—what a fantastic review! Thank you so much for taking the time to share your experience. We're delighted to hear that you find our prices competitive and our communication excellent. It’s wonderful to know that our discounts are worth looking out for! We completely agree—YouTube reviews and wig support groups are great resources for researching styles, and it’s always helpful to see real women wearing the wigs you're considering. It sounds like you’ve really embraced your wig-wearing journey, and we’re honoured to be your go-to site! We also love hearing from you—your emails always bring a smile to our faces! Lancashire humour is certainly something we appreciate. 😊 If you ever need anything, whether it's advice or just a chat about your latest wig adventure, we’re always here. Thanks again for your kind words and for choosing Valentine Wigs. We look forward to serving you again soon! Best wishes, Bet The Valentine Wigs Team

Karen

Verified Buyer

Dec 09, 2024

This is the second wig I have purchased from Valentine wigs. Would definitely recommend, they make the customer feel more like a friend than just a customer. Always keep you updated on your purchase, excellent pricing and customer care.

Response from Valentine Wigs

Feb 12, 2025

Dear Karen, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your experience with us for the second time. At Valentine Wigs, we strive to create a friendly and welcoming environment for all our customers, and it’s heartwarming to know that you feel that way. We appreciate your trust in us and are glad to know that our pricing and customer care have met your expectations. Your recommendation means the world to us, and we look forward to serving you again in the future! Warm regards, Bet Valentine Wigs Team

Kerry

Verified Buyer

Dec 08, 2024

This is my second Robin by Noriko wig, but this time in Sandalwood H (previous Caramel Cream) I love the colour, it’s a natural warm blonde. I love both colours. I’ve cut a little more into the fringe as I like a full fringe. Thanks again Valentine Wigs for your excellent customer service and prompt delivery, I highly recommend.

Response from Valentine Wigs

Feb 12, 2025

Dear Kerry, Thank you so much for your wonderful review! We're thrilled to hear that you love your second Robin by Noriko wig in Sandalwood H. It’s great to know that both colours have met your expectations and that you were able to customise the fringe to your liking! We pride ourselves on providing excellent customer service, and your kind words about our prompt delivery mean a lot to us. Your recommendation is truly appreciated, and we’re here to help you with any future needs. Enjoy your new look, and we hope to assist you again soon! Best regards, Bet Valentine Wigs

Gill

Verified Buyer

Dec 06, 2024

Valentines provide the best service I have found online. Thanks for making choices easier, the friendly personal touch.

Response from Valentine Wigs

Feb 12, 2025

Dear Gill, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service and making your choices easier, so it means a lot to know that our efforts are appreciated. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Bet Valentine Wigs

Erika

Verified Buyer

Dec 06, 2024

my experience with the Valentine Wigs Team is excellent. They did all what they could to get my wigs to Germany. I don't get the BelleTress in a lokal Shop. So I am very happy with the Service they offer.

Response from Valentine Wigs

Feb 12, 2025

Dear Erika, Thank you so much for your wonderful review! We are thrilled to hear about your excellent experience with the Valentine Wigs Team. It’s our goal to provide exceptional service and to ensure that our customers can find the perfect wigs, no matter where they are located. We understand how important it is to have access to the styles you love, and we’re glad we could help you get the BelleTress wig you wanted. Your satisfaction means everything to us, and we appreciate your kind words about our service. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We look forward to serving you again! Warm regards, Bet Valentine Wigs Team

Elaine C

Verified Buyer

Nov 03, 2024

Elan heat resistant, mono crown, mini lace front wig by Ellen Wille Thank you Valentine wigs for once again helping me find my new favourite wig in the colour Metallic Blonde Rooted. Straight out of the box, day to night. I am definitely going to buy more of this wig in different colours. This is me. Excellent service too!

Response from Valentine Wigs

Nov 10, 2024

Thank you for sharing your positive experience with the Elan heat resistant wig from Ellen Wille in Metallic Blonde Rooted! We are thrilled to hear that you found your new favourite wig that seamlessly transitions from day to night. We appreciate your kind words about our service and look forward to assisting you with more wig selections in the future. Thank you for choosing Valentine Wigs!

Suzanne

Verified Buyer

Oct 03, 2024

I purchased a lovely wig from Valentines Wigs. I was kept up to date with dispatch and delivery date. Friendly and very helpful customer service. Wig arrived and was beautifully packaged. Will certainly be ordering from them again in the future.