Valentine Wigs logo
4.9 / 5
  • 982Reviews
  • 10 / 10Recommend
  • 9.9 / 10 TrustScore

Barbara C

Verified Buyer

Jul 24, 2024

I reached out to Valentine Wigs because of an issue with this product and they promptly offer a refund and a pre-paid postage label for its return. It made me feel like a value customer of a company that cares. The company gets 5 stars!

Response from Valentine Wigs

Jul 24, 2024

Hi Barbara, We are so happy to read your review! We truly do value you as our customer and will always try our best to ensure we are able deliver that 5 star service :) We hope to hear from you again in the future!! Best wishes Valentine Wigs xx

Gillian J

Verified Buyer

Jun 29, 2024

Valentine Wigs is a great company to purchase your next wig from - whether it's your first or your 21st! The crucial thing about wearing a wig, apart from the style you choose, is the colour and it can often be very tricky determining what the actual colour of a wig is from online pictures or reviews. At Valentine Wigs, they can let you buy or 'borrow and return' the colour swatches from many different brands - check it out on the website. I was undecided between 2 colours for my 'Jones' wig and having seen in the flesh the actual colours, I made a more informed choice. It's also possible to return some brands of wigs if you find it just doesn't work, but not all, so check the website for more information. The staff are extremely helpful should you need to discuss any purchase beforehand. They are very quick to respond to emails too. Everyone is very pleasant to deal with, even when you ask what might seem 'silly' questions. They understand. If you sign up to Valentine Wigs' Free Discount Club, there is often a weekend sale on certain brands with discount on top of the discount on line! Prices are very competitive and they offer a 'best price guarantee'. What more can you ask! I will buy another wig from Valentine Wigs in the near future - I just have to make my mind up as to which one!

Response from Valentine Wigs

Jul 01, 2024

Hi Gillian! Wow, were do we start! Thank you so much for taking the time to leave us such an in-depth and wonderful review. Reading reviews like this makes our work much more fulfilling and we appreciate the time and efforts! We are absolutely over the moon to start the week with your words, truly thank you!! We hope to hear from you again soon and if you need any help deciding, you know where we are ;) Best wishes Valentine Wigs xx

Beverley H

Verified Buyer

Jun 11, 2024

Lovely wig, good price, excellent customer care. Will def use this company again

Response from Valentine Wigs

Jun 21, 2024

Hi Beverley, Thank you so much for taking the time to leave us a company review! We can't wait to hear from you again in the future :) Best wishes Valentine Wigs xx

Linda

Verified Buyer

May 28, 2024

I am so pleased to discover Valentine Wigs. It's traumatic to lose your hair but I have bought 3 wigs and feel like I have regained myself. The selection and price are excellent. Service and delivery are excellent and I intend to buy more wigs from Valentine. I already have a wish list.

Response from Valentine Wigs

Jun 07, 2024

Hi Linda, Thank you for taking the time to leave us such a wonderful company review. We are so pleased to have helped during such a difficult time and hope to continue providing that 5 star service! Best wishes Mary xx

Sam B

Verified Buyer

May 10, 2024

Changed the colour of my order without any problems at all and arrived very quickly and delivery was free. Fantastic service.

Response from Valentine Wigs

May 13, 2024

Hi Sam Thank you so much for your review, we really do appreciate it and are delighted that you have been happy with our service. Best wishes Valentine Wigs x

Gillian

Verified Buyer

May 05, 2024

Great experience shopping with valentine wigs who offer excellent customer service, good communication, the staff are helpful and the prices are always reasonable.

Response from Valentine Wigs

May 07, 2024

Hi Gillian Thank you so much for your lovely review, we really do appreciate it and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Karin

Verified Buyer

May 02, 2024

Loving my Flip mono wig. This company is brilliant at customer service and provide excellent status updates on any order.

Response from Valentine Wigs

May 03, 2024

Hi Karin Thank you so much for your lovely review. We really appreciate. We are delighted you have been happy with our service and look forward to hearing from you again soon. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Judie F

Verified Buyer

Apr 25, 2024

All of the Team so helpful. They Sent photos of colours swatches for me to choose the correct colour and both ordering & delivery communication very good. Wig arrived earlier than expected and well packaged. So pleased with my purchase and with the Customer Service. Will be ordering again later in the year

Response from Valentine Wigs

Apr 30, 2024

Hi Judie Thank you so much for taking the time to leave us such a wonderful company review. We really do appreciate it. We are delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with meanwhile, please don't hesitate to reach out. Best wishes Valentine Wigs x

Linda

Verified Buyer

Apr 10, 2024

I bought my second Coco wig it arrived today. I am very happy with ordering from Valentine Wigs. Wigs arrive on time and the Coco wig is just fabulous.

Response from Valentine Wigs

Apr 11, 2024

Hi Linda Thank you so much for leaving us your review, we really do appreciate the feedback and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Theresa B

Verified Buyer

Mar 30, 2024

Absolutely brilliant experience from start to finish.

Response from Valentine Wigs

Apr 02, 2024

Hi Theresa Thank you so much for your kind words, we really do appreciate the feedback and are delighted that you are happy with our service. Best wishes Valentine Wigs x

Aretha H

Verified Buyer

Mar 14, 2024

I'm so impressed with the customer service. This is a company that really puts its customers first and are more interested in customer satisfaction than just making the sale. I was able to source a piece and try on before confirming my order and I'm so glad I did as it allowed me to change the colour. Had I gone ahead the colour I originally chose would not have been right for me. Not only fabulous customer service but the best price too. Nothing but praise for the team at Valentine

Response from Valentine Wigs

Mar 18, 2024

Hi Aretha Thank you so much for taking the time to leave us such a lovely company review. We appreciate it more than you'll ever know. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Paulette

Verified Buyer

Mar 04, 2024

Thank you valentines wigs for helping and answering my questions befor i purchased my wig. I dearly love everything about the Helen willie wig. She fits so nicely very snug. i love the colour. Tobacco Rooted. Which is truly a lovely shade. I would highly recommend valentine wigs to anyone Very friendly wig sight and want to please when every they can. โ€ฆ

Response from Valentine Wigs

Mar 06, 2024

Hi Paulette Thank you so much for taking the time to leave us such a lovely review. We really do appreciate it so much. We are so delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Megan

Verified Buyer

Feb 27, 2024

Super happy with my purchase. Thank you Valentine Wigs. ๐Ÿ’œ

Response from Valentine Wigs

Feb 29, 2024

Hi Megan Just a quick note to say thank you so much for leaving us your review. We really do appreciate it. Best wishes Valentine Wigs x

Janet

Verified Buyer

Feb 18, 2024

I purchased Noriko KateWig in Nutmeg R. This is my 2nd purchase from Valentines wigs since January. My 1st was Noriko Sky in Creamy ToffeeR. I wanted a more brown base this time and had seen Nutmeg R colour. The customer representative that I spoke to was very knowledgeable about the colours and offered good advice. After purchase,I was informed regularly of the dispatch of my wig. It arrived on time and was discreetly packaged. The chocolate was ๐Ÿ˜‹ yummy. The wig is gorgeous and the colour fabulous. Average size fits me snugly( I am between 21 and 21.5"). A very comfy fit. I love the longer layers and the way the hair hugs the chin. I think it's very flattering . I like this company because of the choice of wig makers it offers and the prices are brilliant..

Response from Valentine Wigs

Feb 19, 2024

Hi Janet Thank you so much for taking the time to leave us such a lovely and honest review. We really do appreciate it. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Tricia

Verified Buyer

Feb 09, 2024

5 star service. Exceptional communication. This is my second purchase, you can buy with confidence from Valentines. Competitive prices. Great website.

Response from Valentine Wigs

Feb 12, 2024

Hi Tricia Thank you so much for taking the time to leave us your review. We really do appreciate it. We are so pleased you have been happy with your purchase and our service and look forward to hearing from you again in the future. Best wishes Valentine Wigs

Amanda

Verified Buyer

Feb 07, 2024

My experience with Valentine Wigs has been excellent. I have made 3 purchases from them so far and each one has been easy and straightforward. They offer a huge range of alternative hair at amazing prices. The wigs themselves are of great quality and arrive very discreetly packaged. Their communication is excellent from order to delivery. Valentine Wigs are a shining example of how a retailer/customer relationship should be. First class service.

Response from Valentine Wigs

Feb 09, 2024

Hi Amanda Thank you so much for taking the time to leave us such a wonderful company review. We really do appreciate it so much. We are so delighted you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Jill

Verified Buyer

Feb 02, 2024

New to wig wearing but found this experience fantastic. Bought wig similar to my own hair style to ease my way in gently. Love it . Everyone says it is just like my own hair. Will be buying another wig soon. Thanks Valentine wigs for making this so enjoyable

Response from Valentine Wigs

Feb 06, 2024

Hi Jill Thank you so much for taking the time to leave us such a lovely company review. We appreciate it so much. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to reach out. Best wishes Valentine Wigs x

Amy C

Verified Buyer

Jan 28, 2024

My first experience with Valentine and I'll be a regular customer from now on. Great service, great communication and the little chocolate is a very nice touch. I purchased Kai by Rene of Paris. Very chic, part mono so sits quite flat with almost no permatease and comes in all my favourite colours. Very happy customer.

Response from Valentine Wigs

Jan 29, 2024

Hi Amy Thank you so much for taking the time to leave us such a lovely company review. We really do appreciate it . We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Mary S

Verified Buyer

Jan 21, 2024

Many thanks to all at Valentine. You are so lovely to talk to on the phone. I am pleased with my Foxy wig in the multi sand shade and also pleased and surprised that it arrived so swiftly. Much sooner than any other place I've dealt with. I need to wear a wig all the time. Friends and neighbors have commented on how nice my hair is looking. When I tell them it's a wig they are genuinely surprised.

Response from Valentine Wigs

Jan 22, 2024

Hi Mary Thank you so much for taking the time to leave us such a lovely company review. We appreciate it more than you'll ever know. We are so pleased you have been happy with our service and look forward to hearing from you again in the future. If there is anything we can help with please don't hesitate to contact us. Best wishes Valentine Wigs x

Helen M

Verified Buyer

Jan 11, 2024

Great shopping experience, first time I have purchased a wig and was constantly updated about the delivery. Also the wig arrived very well packed.

Response from Valentine Wigs

Jan 12, 2024

Hi Helen Thank you so much for taking the time to leave us a company review. We really do appreciate it. We are so pleased you have been happy with your purchase and our service and look forward to hearing from you again in the future. Best wishes Valentine Wigs