All due to the dockworker, I had a great experience! I came with a little enclosed trailer. It was 100 degrees that day and he loaded that trailer for me in about five or six minutes! I didn't have to do nothing. He waited and made sure it was all taken care of and secure and I was happy but he did everything! He knew how to run a forklift!
We don't buy a lot of racking, but we do from multiple sources and this was the best. It resonated with me that it was a good experience. The salesperson returned calls when he said he would and was very thorough and good!
Our customer service rep, K, is great! He follows up and is great. We needed some more and even though we hadn't ordered ahead of time, since we had a truck there, he made it happen. He went above and beyond and was great!
They seem to be doing a great job. They always return my calls and always willing to explain things. Their delivery was good. They were right on with what I needed.