I don't know how to say this. You wish all deals went like this one. The guy knew what he was going, it was very well packaged and it arrived when they said it would.
First, sales, the individual person I dealt with was outstanding to work with. The installation guys did a very good job. I would say maybe they could have done a better job communicating. There was a need for better communication than what there was.
In terms of the young man who came out, he was very professional and helpful, took all the notes. Experience with him was good. You had a bundle ready pull at my location within four days and that was great. Expediency was our primary driver. The used racking looks new. All the components were included. So our experience was good.
Keep doing what you are doing. I was engaged from when I walked through the front door till I walked out. They are doing a good job even with stray dogs like me who walk in.
Really, they did a great job, very receptive when I called to say it was time to assemble the racks. In fact, they had to come out three different times to do the install, and they were very receptive to coming out as many times as it took.