The bike came boxed up and in perfect condition,easy to put together and break down aswell! I love this bike,and it fits in my light sport airplane! Yay

Great quality components, good packaging. Fun to ride and comfortable! Seat could be a bit better, will most likely upgrade it. Satin finish powder coat was a surprise, but looks good. our pair was correctly assembled and adjusted right out of the box , neither needed any tinkering. They even had air pressure in the tires, a first for me. These will be our main bikes from now on, can’t imagine riding the old ones much any more, these are more comfortable. Chinese origin should be disclosed in the future, for those who care. Not an issue for us. We are impressed!

Reached out to me and never respond after that.

Great products & great customer service!

I absolutely love this bike!! I bought it for my daughter and I "borrow" her bike all the time. It is efficient & durable. It's a smooth ride. The gears sift nice. And it's really cool looking.

After carefully researching, I purchased an amazing Zizzo for my 8 year old granddaughter Lyric. Upon delivery, I unpacked and followed the set up directions. The bike was well packed, thus had no damage and was quickly ready to test ride!! Everything about this bike is outstanding and quality material. To top it all off, when folded this bike takes up very little space and is easily transported by automobile. Due to the high quality of this bike, I see it growing with my granddaughter and providing many years of safe biking experience. 😁😁

Please help! The parts sent are too big( to wide, too long) for my stem. I cannot lock because it will not clear.

Shopping was easy.

Easy buying experience. I especially liked the rebate. Thank you!

I ride it everyday and it’s still great. Love it!!

Nice bicycle, the price and quality are aligned keep in mind this enters the market at the lower end of the price point with quality hardware. It folds up nice for transport in the car or airplane, sometimes you land at an airport with no ground transportation.

The bike arrived in perfect condition and with good documentation, The bicycle shop said it was in perfect adjust just out of the box. The first ride was a real surprise as it is lively and very responsive just like my good road bike. A real bargain

Good web page. Easy to navigate.

I just purchased the Urbano, and am beyond impressed with the quality and comfort of this bike! I am not very technically inclined, and was pleasantly surprised that I am able to unfold or fold it within a minute. I camp out of my Prius a lot, and my bike fits right into my cargo space with all my other gear. This is perfect!

Love my bike!

Just a 5 stars, nothing else

Rating as 4* because it gets me from A to B and while I can't ask for much more at this price point, I don't have faith it will last very long due to quality. Overall, I would probably buy this again given my constraints ($, storage space, and current use). Pros: - Easy to ride (I've been riding bicycles for decades, and this is extremely easy to maneuver; also great for teaching other adults how to ride, as they don't have to worry about crashing into a high top tube if they fall or brake too fast!) - Relatively lightweight (can carry up and down stairs with relative ease) - Fits great in small spaces (I installed a hook from the above-coatrack shelf inside my small coat closet; it fits neatly upright, with the handlebars folded and seat lowered) - Great customer service! (they answered the phone promptly, happily answered my questions, and gladly sent me a replacement part for something that arrived bent) Cons: - Good acceleration, but slower top speeds than road or hybrid bike (fat wheels are great for a softer ride, but that plus the gearing just don't allow me to go as fast as I could on my hybrid and it takes work to maintain speed) - Seatpost is way too short for advertised rider height: I am 5'7" with a leg length (inseam) of 30", which is by no means a long leg. This bicycle is advertised as fitting folks up to 6' 4", so way taller than myself. However, with the seatpost extended to the "minimum insertion" line on the seatpost, I am still sitting about 2 inches too low for proper fit! The seatpost seems sturdy enough when extended a bit beyond "minimum" for my weight, but definitely not for a 6' rider! - Some parts are on the cheaper side and will probably have to be replaced sooner than on normal bikes (for example, the brake line tension screws at the hand brake end are aluminum, but the folding of the handlebars puts more stress on them than on normal bikes; also, cassette gears are getting a bit catchy after only 5 months of occasional use -- and yes, I lube my chain regularly).

I purchased by mistake but the store agreed to take the item back

Is great, I love it and the best part is I can take it everywhere in my trunk. The only thing is that I bought not more than 4 months ago and my breaks are making some weird noise, my left front brake makes a horrible squeaking noise and it's almost embarrassing to break so I try to use the other side. Is there a way to fix this? Let me know! But is a versatile and practical transportation method.

The only issue that I have it’s that when I switch from 5th gear to 6th it jumps out. Trying to figure out how to fix this issue.