1-800-Bakery.com http://1-800-bakery.com Food & Gourmet
4.5 From 1 to 5
1005 Reviews
Overall Ratings
5 Stars
761
4 Stars
107
3 Stars
43
2 Stars
37
1 Star
57
Reviews 1005
Recommend 10 / 10
TrustScore 9.09 / 10
Benjamin
Feb 23, 2019
Verified Buyer
For a Diabetic it is very hard to find Sugar-free Cakes, cookies, deserts, etc. Yours are wonderful . Thanks, Ben
Rose
Feb 22, 2019
Verified Buyer
I've ordered from 1-800-Bakery for many years. Always excellent service and their products make great gifts.
Janet
Feb 21, 2019
Verified Buyer
Great care was taken in the packaging of the fragile (palmiers) bakery product we ordered. Delivered fresh, unbroken, and on time. Superior quality French inspired pastry. Delicious!
Gary
Feb 20, 2019
Verified Buyer
Cheesecake was awesome. Customer service was very helpful and professional. I will definitely order again from 1-800-Bakery.com
Zara Chapman
Feb 19, 2019
Verified Buyer
I ordered an amazing cake for my sister birthday & it looked & tasted perfect, our guests love the cake.Thank you so much.we'll be visiting you soon for another order.
Debra
Feb 19, 2019
Verified Buyer
The cake pops were delivered in good condition. And my daughter said they were delicious. She ate 3 the first day she had them.
Kim
Feb 19, 2019
Verified Buyer
Bill
Feb 18, 2019
Verified Buyer
Kelly
Feb 16, 2019
Verified Buyer
I ordered these to be delivered on 2/14/19, a week in advance, it was just delivered on Saturday 2/16/19. The person won't even be there into Monday!!!!
Response from 1-800-Bakery.com
Feb 18, 2019
Hi Kelly, i just returned your phone call and per our phone conversation when i checked on your order, the UPS tracking number did say the package was delivered and signed for on Thursday 2/14 as you requested.
Susan
Feb 15, 2019
Verified Buyer
Anne
Feb 14, 2019
Verified Buyer
Always wonderful!
Jean
Feb 08, 2019
Verified Buyer
Wonderful gift for my husband. He's away from home for work which made the choice of coffee cake a perfect gift. He couldn't quit telling me how excellent it is.
Mark
Feb 06, 2019
Verified Buyer
Great customer service. I had a delivery issue and Diane took care of it immediately with the utmost professionalism! Very few places today have the exceptional customer service that I was fortunate to experience with 1-800-Bakery.com!!!
Evelyn
Feb 02, 2019
Verified Buyer
Great Sugar Free cake and cookies, were enjoyed by all. They didn't know the cake was sugar free :)
Eileen
Feb 01, 2019
Verified Buyer
Delicious and delivered on time
Helga
Jan 29, 2019
Verified Buyer
It was delivered on time, but I had a terrible time getting hold of the company. I had typed in the wrong house number and I left four messages and nobody called back. I finally send an e-mail and got a response. Was not fun.
Response from 1-800-Bakery.com
Jan 29, 2019
Hi Helga, thanks for your review. Sorry on the phone messages, we are a small company and Diane in office has off on weekends. I will work on figuring out how to solve this. ~ Chef Steve
NMB
Jan 29, 2019
Verified Buyer
I ordered a gluten free birthday for our Mom's 90th birthday party over a week in advance and arranged for it to be delivered one day before the party to make sure it arrived in time. Apparently UPS didn't pick up the cake from the bakery on time, but the bakery did made it right by having it delivered the morning of the party. Everyone loved the cake and couldn't tell it was gluten free. The only issue I had was that the bakery didn't communicate that the cake was going to be delayed...I only saw from the UPS tracking that it had never been picked up so I paid for a second cake at a local bakery believing it couldn't get to us in time. I had to pay extra for a rush gluten free order. While 1-800bakery did everything to get us the cake in time, they failed to communicate what was going on and when I phoned the bakery, all I got was voice mail. I could have saved myself the money and the time buying a second cake. The product was great, the delivery was slightly delayed but made it in time...the communication between customer and bakery could be better. I will give them another chance for sure as the cake was wonderful.
David
Jan 26, 2019
Verified Buyer
I ordered a cake for my wife's birthday party. The shipping date was confirmed and my credit card was billed. The Cake never showed up and it took neearly 3 hrs to get thru to customer service. When I finally got thru they were very nice but eere not able to get me a cake until the day after the party. I beg of you, do not trust your loved one's special event to this company.
Alexandra
Jan 26, 2019
Verified Buyer
I purchased a birthday cake from 1-800-Bakery.com for my 19 year-old daughter's first birthday away from home and the cake never arrived. Pretty much an epic fail for a mom and also for 1-800-Bakery.com.
Leanne
Jan 22, 2019
Verified Buyer
I ordered the coffee cake for a friend's birthday on Monday to be delivered on Friday. It arrived by noon and he told me that it was excellent and he ate every last crumb. I highly recommend and would not hesitate to order again.
About 1-800-Bakery.com
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
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1-800-Bakery.com is a Verified Merchant
Questions? Contact Us
service@1-800-bakery.com
(877) 612-8975
9am to 5pm EST
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