1005
Reviews
Reviews
1005
Recommend
10 / 10
TrustScore
9.09 / 10
Anonymous
Verified Buyer
Very helpful in getting the cookies out right away to meet my deadline. Cookies also tasted delicious, too!
richard
Verified Buyer
Cake packed very well, came on time and in perfect condition
inge
Verified Buyer
The Service of Diane was beyond to be expected . The product was delivered to wrong address and went out of there way to make sure it arrived. Thank You
Michael
Verified Buyer
Delicious! And right on time.
Carol
Verified Buyer
We ordered 200 cookies with our company logo. They look perfect and taste great!
Unhappy Customer
Verified Buyer
Only half the order was shipped, making the whole order useless. 1-800-Bakery did try to accommodate the mistake, however, I had ordered the shipment for use on Thanksgiving and Thanksgiving had come and gone by the time the mistake was adjusted.
Walt
Verified Buyer
So far so good
Maggie
Verified Buyer
It arrived on time...it was yummy...i will definitely use this service again...thank you
satisfied2
Verified Buyer
They don't answer the phone or seem to check messages. But resolved a problem to my satisfaction and GREAT product!!! I'd recommend this company just very difficult to reach customer service. Still very good.
Joe
Verified Buyer
Sent a birthday coffee cake for my sons birthday, he and his wife said it was delicious .
Troy
Verified Buyer
The cheesecake was excellent! I would purchase it again and recommend it for any occasion.
Tiffany
Verified Buyer
Cake was delicious. Cake arrived on time. Would order from again. The only thing was my son posted pic of cake but didn't receive the gift card.
Jean
Verified Buyer
I planned a Halloween Birthday party for my husband, and the cake pops & strawberry cheesecake arrived the day before as I ordered. Packaged with care, and beautiful-a huge hit! Thank you for the great service and desserts.
steve
Verified Buyer
This site has a good variety of products at very fair prices. They process and ship out the orders in a reasonable time considering they are baking the products.
Donna
Verified Buyer
This is the second time I have sent this cake for birthday, based on last years comments. It arrived on time and tastes great!
Suzanne
Verified Buyer
My husband and I were away from home on my son's birthday. I ordered him the birthday brownie so that he'd know we were thinking of him. It arrived at 4:00 pm on his birthday. He shared it with his brother and friends and I was able to try it when I got back. The boys loved it and I thought it was delicious.
Diane
Verified Buyer
Carol
Verified Buyer
The sugar free truffle cheesecake was, by all reports, delicious! Just be aware that the artificial sweetener should be eaten in moderation since it can upset stomachs a bit. Diane, the woman I spoke with, was very warm and helpful, and I hope she is the one who helps you. 'I tried calling to place my order on a Monday, but couldn't reach anyone. That concerned me. I got through on Tuesday, and all was well. However, their phone systems need revising, since you call, get the routing recording, and despite hitting the desired extension, it reverts to the routing recording. Just a bit frustrating, especially if you have to call several times.
wanda
Verified Buyer
I loved everything tasted wonderful and my guest loved it. Thank you so much!!!
June
Verified Buyer
I scheduled a delivery for a loved one's birthday, and I explicitly paid $52 for shipping to ensure that it would be guaranteed to deliver before 11am, as indicated on the website. I panicked when I tracked the delivery throughout and the delivery was not on time. I called the company number 5+ times, leaving a voicemail multiple times but nobody got back to me. The cake was delivered a full 3 days late. By the time it was delivered, the cake was inedible and all the chocolate piping had melted off. Can you imagine my loved one's reaction when they were told to expect a surprise delivery on their birthday, made to wait a couple days and then finally open up the box to see this melted, inedible mess of a "surprise gift"? For a place that handles birthday deliveries, even after asking for an outrageously expensive shipping fee, can't even deliver on your customer's special occasion? We did not even get an edible product, and the delivery was way overdue. I am so disappointed and upset, we trusted this company to help us enjoy a special occasion and we will never trust your company again.
About 1-800-Bakery.com
Shop online for mail order delivery of cake, pastries, bread, cookies and gifts from bakeries across the USA.
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1-800-Bakery.com is a Verified Merchant
Questions? Contact Us
service@1-800-bakery.com
(877) 612-8975
9am to 5pm EST
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