917
Reviews
Reviews
917
Recommend
10 / 10
TrustScore
9.7 / 10
Helen C
Verified Buyer
Really easy to get a quote, then very easy to apply and get Market Public and Products liability insurance coverage. I would recommend them to anyone as well as having nil excess, who is very important.
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this wonderful review Helen! We are so glad to hear that you found the process of getting a quote and purchasing insurance coverage with us to be easy and straightforward. It's feedback like this that let us know we are providing an excellent customer experience. We also appreciate you highlighting our nil excess as we do believe having no excess is an important benefit for our customers. Thank you again for your kind words and we hope you continue to have a positive experience as a valued customer! Please don't hesitate to reach out if you need anything at all. 🧡
kellie R
Verified Buyer
quick and easy
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this review Kellie! We are so glad to hear that you found your experience with our service to be quick and easy. Our goal is to make things as seamless and convenient as possible for our customers, so your feedback means a lot. We strive to provide top-notch service and support and reviews like this motivate us to keep improving. We appreciate you choosing us and hope you'll continue to turn to us for your needs. Thanks again! 🧡
Dianne B
Verified Buyer
very easy to do online
Response from AUZi® Insurance
Aug 03, 2023
Thank you for taking the time to leave us this great review Dianne! We are so glad to hear that you found the online process very easy to use. Ease of use is something we strive for, so your feedback is much appreciated. Reviews like this help future customers know what to expect, and it's feedback like this that keeps us working to improve. Thanks again for choosing us and sharing your experience! 🧡
Janet W
Verified Buyer
All smooth transaction.
Easy to use website.
Auzi was recommended to me by a friend.
I already have recommended it to other friends and market stall holders.
However, I would prefer that there wasn't a credit card surcharge fee.
Easy to use website.
Auzi was recommended to me by a friend.
I already have recommended it to other friends and market stall holders.
However, I would prefer that there wasn't a credit card surcharge fee.
Response from AUZi® Insurance
Jul 18, 2023
Thank you for your feedback Janet and for sharing your positive experience with AUZi! We're thrilled to hear that you found our website user friendly and that our platform was recommended to you by a friend. We greatly appreciate your support in recommending us to other market stall holders.
Regarding the credit card surcharge fee, we understand your concern. As a business, we strive to provide the best service and experience to our customers while maintaining operational efficiency. Credit card surcharges help offset the processing fees charged by financial institutions, allowing us to keep our prices competitive and invest in improving our services.
That being said, we value your feedback and take it seriously. We will definitely take your suggestion into consideration and explore alternative options to address this concern in the future. Thank you again for choosing AUZi and we look forward to serving you and your friends in the future. If you have any further questions or suggestions, please don't hesitate to reach out to us. 🧡
Martine G
Verified Buyer
Easy
Response from AUZi® Insurance
Jul 04, 2023
Thank you for your review Martine! We're delighted that our services were easy for you to navigate. Simplicity is a core value for us and we're thrilled to see that it resonated with your experience. If you have any additional feedback or suggestions, please don't hesitate to share. We're here to make your journey as effortless as possible. 🧡
Adrian R
Verified Buyer
Was very happy with how easy the process was.
Response from AUZi® Insurance
Jul 04, 2023
Thank you for your positive feedback Adrian! We're thrilled to hear that you found our process easy and hassle-free. Our team works hard to ensure a smooth experience for our customers and it's always rewarding to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support! 🧡
William D
Verified Buyer
Quick ,easy and hassle free.
Response from AUZi® Insurance
Jul 04, 2023
Thank you so much for taking the time to leave us a review William! We're thrilled to hear that your experience with us was quick, easy, and hassle-free. Customer satisfaction is our top priority and we're glad we were able to provide you with a smooth and efficient service. 🧡
richard t
Verified Buyer
Excellent service good value
I switched from aami
I switched from aami
Response from AUZi® Insurance
Jul 04, 2023
Thank you for the excellent review Richard! We're delighted to hear that our service exceeded your expectations and provided good value. Switching from AAMI to our company means a lot to us and we're grateful for your trust. If you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again.🧡
Katrina S
Verified Buyer
Quick and easy
Erna d
Verified Buyer
Reasonable price, nice to have the knowledge that I am covered
Response from AUZi® Insurance
May 30, 2023
We greatly appreciate your review Erna! It's fantastic to hear that our pricing met your expectation and that you value the peace of mind that comes with knowing you're well protected. Thank you for your support! 🧡
Qingping C
Verified Buyer
A bit expensive
Response from AUZi® Insurance
May 24, 2023
Thank you for sharing your feedback! We appreciate your input and understand that price is an important factor when considering a purchase. While we strive to offer competitive pricing, we also prioritise delivering exceptional quality and value to our customers. We continuously evaluate our pricing to ensure it aligns with the level of service and product experience we provide. We value your business and will take your feedback into consideration as we work to improve our offerings. If there's anything else we can assist you with, please don't hesitate to let us know. 🧡
Kyle S
Verified Buyer
Excellent Service. Extremely helpful and considerate staff. I would recommend to anyone looking for insurance assistance.
Response from AUZi® Insurance
May 23, 2023
Thank you for your kind words Kyle! We're delighted to hear that you had an excellent experience with our service. Our team takes pride in being helpful and considerate and we're glad it made a positive impression on you. We greatly appreciate your recommendation and look forward to assisting you in the future. 🧡
elizabeth p
Verified Buyer
very easy to join
Peter C
Verified Buyer
Yes great
Natale T
Verified Buyer
Speedy and affordable. Ver positive experience
Response from AUZi® Insurance
May 18, 2023
Thank you for your kind feedback Natale! We're thrilled to hear that you had a positive experience with us. Providing speedy and affordable service is always our top priority, and we're glad to know that we met your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 🧡
Julie T
Verified Buyer
Great value, very easy to fill out on line, highly recommend..
Response from AUZi® Insurance
May 15, 2023
Thank you so much for your positive review Julie! We're thrilled to hear that you found great value in our service and that our online platform was easy. Your recommendation means a lot to us and we appreciate you taking the time to share your experience. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. 🧡
SONIA S
Verified Buyer
The best ever experience buying an important thing ; easy to select, user friendly applications, not too many annoying questions and great pricing.
Highly recommended.
Highly recommended.
Michael B
Verified Buyer
The AUZI website was easy to use and navigate the entire process was painless and efficient I got the PL cover I wanted at a reasonable price for 30 days cover at a trade expo.
Response from AUZi® Insurance
May 01, 2023
Thank you for taking the time Michael to share your experience.
We are thrilled to hear that you found our website easy to navigate and that the process was painless and efficient. We understand that purchasing insurance can often be a daunting task, but we strive to make the process as simple and straightforward as possible for our customers.
We are glad to hear that you were able to find the Public Liability cover that you needed at a reasonable price for the duration of the trade expo. Our goal is to provide our customers with the cover they need, when they need it, at a price that fits their budget.
Thank you again for choosing AUZI for your insurance needs. 🧡
Nadine G
Verified Buyer
Everything was really painless (and that is rarely said about insurance). I got exactly what I needed and had a wonderful chat with Nicole which made the choice easier. Thankyou!
Response from AUZi® Insurance
May 01, 2023
Thank you for sharing your positive experience with us Nadine!
We're delighted to hear that you found our insurance process painless and that Nicole was able to provide you with the guidance and support you needed.
Our team strives to make insurance easy and hassle-free for all our customers, so we're thrilled to know that we've succeeded in your case.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Thanks again for choosing AUZi for your insurance needs! 🧡
Karen M
Verified Buyer
Very easy and stress free to organise.
Response from AUZi® Insurance
Apr 25, 2023
Thank you so much for taking the time to write us a review Karen. It's always heartening to hear from our customers that they have had a positive experience with our service. We're glad to know that buying a policy with us was very easy and stress free for you. We strive to make the process as seamless as possible and it's wonderful to hear that we succeeded.
Thank you for your kind words and we hope to have the pleasure of working with you again in the future! 🧡
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