2633
Reviews
Reviews
2633
Recommend
10 / 10
TrustScore
9.09 / 10
Bethany H
Verified Buyer
I’ve had nothing but problems with this bed, since the moment I inflated it, all it has done is deflate, it came damaged with 2 holes, and I’m extremely unsatisfied as I am on the floor
Mary-Jane D
Verified Buyer
Fabulous! Very comfortable and so much easier to get off than our previous air bed.
Zara F
Verified Buyer
thank you,my pump wasn't working I sent video told them my problem and they sent a replacement.
bryan b
Verified Buyer
22
Jackie E
Verified Buyer
Wonderful delivery service wonderful bed !!!
Christine H
Verified Buyer
Excellent for a temporary bed
ZENON R
Verified Buyer
In one word, "massacre".
Julia H
Verified Buyer
Quick and easy, speedy delivery too
Beth L
Verified Buyer
Excellent products and a top class company to deal with. Highly recommend
Warren A
Verified Buyer
The guys at Active Era have always listened and been helpful in everyway.
Thanks Active Era
;D
Thanks Active Era
;D
Emma
Placed a order on the 26 December, order still not received and no reply from Active Era after several attemps! No direct number to call only submit a request on the web pag.
Adrian C
Verified Buyer
Mixed experience. Ordered the double mattress via Amazon UK. There was a clear image on there of the mattress with a storage bag and this is what I was looking for. Upon receipt there were no repair patches nor a storage bag in the box. emails with Customer Services got the patches sent very quickly however apparently the mattress doesnt come with a bag - the main reason for choosing this product. What use is a travel or temporary mattress if you've got nowhere to store it safely?
However, the mattress itself is good, it inflates well, is apparently comfortable to sleep on and other than I am only currently able to put it in a strong carrier bag Id be satisfied. Customer Services were very helpful and quick to respond on all emails.
Id recommend to friends however I cant see anyone wanting one without a bag to store it in, so its likely they'd choose another make.
However, the mattress itself is good, it inflates well, is apparently comfortable to sleep on and other than I am only currently able to put it in a strong carrier bag Id be satisfied. Customer Services were very helpful and quick to respond on all emails.
Id recommend to friends however I cant see anyone wanting one without a bag to store it in, so its likely they'd choose another make.
Willie F
Verified Buyer
The bed was easy to put up. We put up at least 10 days before use and only had to put a bit more air into it. My grandson slept on it for one night and was extremely comfortable. We have now deflated it and put it away until next time
Janet S
Verified Buyer
The lack of customer communication soured what should have been a great experience
Ian
Single Comfort Plus Air Bed – Navy/White
Advertised Size: 191 x 99 x 53
Fully inflated ACTUAL Size: 183 x 92 x 47 (to the top of the pillow section)
Failed to reply to my emails over 4 days so far (Sunday to today)
No phone number for them
Product is not as advertised & will be raising chargeback later today if they fail to respond positively.
Advertised Size: 191 x 99 x 53
Fully inflated ACTUAL Size: 183 x 92 x 47 (to the top of the pillow section)
Failed to reply to my emails over 4 days so far (Sunday to today)
No phone number for them
Product is not as advertised & will be raising chargeback later today if they fail to respond positively.
Linda W
Verified Buyer
All good thanks
Zaynah C
Verified Buyer
The matress still sinks in
Maureen C
Verified Buyer
I've already submitted my review
Louise H
Verified Buyer
a faulty airbed which I have yet to receive a reply after sending my query 4 emails sent and still no reply as to what I need to do?? Very poor customer service and communication no telephone number only forms online to complete Not happy
Andrew A
Verified Buyer
Had what seems to be a fairly common issue with the inflatable bed when it arrived, namely a leak. I made a complaint online which was answered but by some sort of bot. Took the best part of a week and multiple attempts to get a replacement, which to be fair , is fine. Please Active Era have a human answering the emails and at least tell your customers what is happening in a more timely fashion.
About Active Era UK
At Active Era UK, we are dedicated to enhancing your outdoor adventures and lifestyle with our innovative range of products.
We specialize in manufacturing high-quality airbeds, camping gear, and outdoor essentials designed for comfort and convenience. Our focus is on providing reliable, durable solutions that make your experiences in nature enjoyable and stress-free.
With a commitment to excellence, we combine functionality with stylish design, ensuring our products meet the needs of every adventurer.
Join us as we explore the great outdoors, equipped with the best gear to support your journeys. Whether you’re camping, traveling, or enjoying a day at the beach, Active Era UK is here to help you make the most of every moment.
Visit Website
We specialize in manufacturing high-quality airbeds, camping gear, and outdoor essentials designed for comfort and convenience. Our focus is on providing reliable, durable solutions that make your experiences in nature enjoyable and stress-free.
With a commitment to excellence, we combine functionality with stylish design, ensuring our products meet the needs of every adventurer.
Join us as we explore the great outdoors, equipped with the best gear to support your journeys. Whether you’re camping, traveling, or enjoying a day at the beach, Active Era UK is here to help you make the most of every moment.
Active Era UK is a Verified Merchant
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