183
Reviews
Reviews
183
Recommend
10 / 10
TrustScore
9.9 / 10
Sarah Ball
Verified Buyer
5 star cakestore
would definitely recommend this store, extensive range of stock and excellent service.
would definitely recommend this store, extensive range of stock and excellent service.
Kelly Bowdidge
Verified Buyer
excellent service!
great service and very quick from ordering to receiving the goods. Very competitive prices! would use again and would recommend to friends / family.
great service and very quick from ordering to receiving the goods. Very competitive prices! would use again and would recommend to friends / family.
Jasmine
Verified Buyer
WOW, great choice, great product, great service.
Left ordering accessories for a Birthday Cake very late as I couldn't decide on the design. Found everything I wanted, at good prices, on one site, asked for fast delivery and it arrived one day earlier. Excellent.
Left ordering accessories for a Birthday Cake very late as I couldn't decide on the design. Found everything I wanted, at good prices, on one site, asked for fast delivery and it arrived one day earlier. Excellent.
Sandra Lee
Verified Buyer
Cake decorating store for more more more
This is a fantastic store, with everything you need, the service is impeccable, their goods are superb, I would definatley recommend to anyone.
This is a fantastic store, with everything you need, the service is impeccable, their goods are superb, I would definatley recommend to anyone.
Maria Williams
Verified Buyer
Comprehensive, efficient and competitively priced.
Ordered from this company for the first time. Very impressed with their user friendly, informative website and wide range of products. Delivery was very quick, all orders backed up by immediate email confirmation and products of high quality. Won't hesitate to use them again.
Ordered from this company for the first time. Very impressed with their user friendly, informative website and wide range of products. Delivery was very quick, all orders backed up by immediate email confirmation and products of high quality. Won't hesitate to use them again.
Karen
Verified Buyer
Comprehensive selection and quick delivery
No problems at all with their service. Had everything I needed and fast delivery. My cake turned out lovely. Good quality items. Would definately use them again
No problems at all with their service. Had everything I needed and fast delivery. My cake turned out lovely. Good quality items. Would definately use them again
Lisa Targowska
Verified Buyer
Great service, quality products
Every time I deal with this store I'm pleased with how easy the process is. There website is so easy to use, they always have what I'm looking for and its delivered quickly for a reasonable price. Highly recommended.
Every time I deal with this store I'm pleased with how easy the process is. There website is so easy to use, they always have what I'm looking for and its delivered quickly for a reasonable price. Highly recommended.
Helen Townsend Hunt
Verified Buyer
HUGE CHOICE, GREAT QUALITY AND VERY FAST DISPATCH
First time I had used the website but found it very user friendly and plenty to choose from, my items arrived quickly and very well packed, were good quality and I am very happy with the items I ordered and I would certainly use Cake Decorating Store again,
Thank you to all who dealt with my order
First time I had used the website but found it very user friendly and plenty to choose from, my items arrived quickly and very well packed, were good quality and I am very happy with the items I ordered and I would certainly use Cake Decorating Store again,
Thank you to all who dealt with my order
Linsey Beaton
Verified Buyer
Great selection, quick delivery
Well priced items, good variety.
Well priced items, good variety.
Emma Linnane
Verified Buyer
One stop shop
I will be making my own wedding cake later this year and have found so many products on the website to inspire my design. The products I have ordered so far have been dispatched quickly, arrived well packaged and in perfect condition and have been exactly what I needed.
I will be making my own wedding cake later this year and have found so many products on the website to inspire my design. The products I have ordered so far have been dispatched quickly, arrived well packaged and in perfect condition and have been exactly what I needed.
Emma
Verified Buyer
Great website and Great service
This was my first order with the Cakedecoratingstore and I found their website was the most comprehensive and easiest to navigate around that I could find. I was after some bun cakes and pretty sprinkles/glitter as a Christmas gift for my niece to go with a baking book. They were sent straight to her address and she was delighted when she opened her gift :)
This was my first order with the Cakedecoratingstore and I found their website was the most comprehensive and easiest to navigate around that I could find. I was after some bun cakes and pretty sprinkles/glitter as a Christmas gift for my niece to go with a baking book. They were sent straight to her address and she was delighted when she opened her gift :)
Hannah Smith
Verified Buyer
Amazing servce!
I made my first order at 1pm on Friday and my order had arrived by 9am the next day, and this was only using standard delivery. The products are amazing quality, and the customer service was lovely. I have already placed a second order, and will definitely be using this company again!
I made my first order at 1pm on Friday and my order had arrived by 9am the next day, and this was only using standard delivery. The products are amazing quality, and the customer service was lovely. I have already placed a second order, and will definitely be using this company again!
Kimmy Oswald
Verified Buyer
Amazing place to buy cake decorating accesorys
I love ordering from here, the stuff is amazing, my customers are very happy with there cakes and get great feedback, and products delivered on time, will use again :) A+++++++++++
I love ordering from here, the stuff is amazing, my customers are very happy with there cakes and get great feedback, and products delivered on time, will use again :) A+++++++++++
Emily Elizabeth Rose Rakow
Verified Buyer
Saved my life! Great fast delivery!
I found this site when I was panicking about needing supplies while making a cake for a customer! I also have a job so didn't have time to go to the shop! The delivery was super fast and a massive range of products! I'm a Very happy customer!
I found this site when I was panicking about needing supplies while making a cake for a customer! I also have a job so didn't have time to go to the shop! The delivery was super fast and a massive range of products! I'm a Very happy customer!
Jane Aldred
Verified Buyer
Had everything I needed in one place.
I had a few issues with the payment but the staff were extremely helpful and I was able to amend the delivery address easily. I would definitely use this site again for my upcoming business!
I had a few issues with the payment but the staff were extremely helpful and I was able to amend the delivery address easily. I would definitely use this site again for my upcoming business!
Joanne Seed
Verified Buyer
1 extremely happy customer!!
It was the first time I've used cake decorating store to purchase items as I normally go to the high street, but I'll definitely go back. Great value for money, great delivery options and excellent product range. Website is easy to use and had no issues what so ever. Would highly recommend!
It was the first time I've used cake decorating store to purchase items as I normally go to the high street, but I'll definitely go back. Great value for money, great delivery options and excellent product range. Website is easy to use and had no issues what so ever. Would highly recommend!
Jenny Cass
Verified Buyer
Fobbed off with excuses
I purchased some paper cupcake cases from this company, one of which was advertised on their website as a round, standard sized cupcake case.
When this product arrived, the tops of the cases were square and would not fit in my tin. I checked the website to be sure I hadn't made a mistake with my order and they were definitely round in the photo.
I have purchased round cases in square display boxes before and not had a problem. The cases had obviously expanded within the box (paper normally expands when exposed to moisture). I emailed a picture of the cases to CDS pointing out the problem, expecting them to refund the cost of the cases. This complaint was much more about the fact that they had shipped something that didn't match the description on their website rather than the £2.75 I'd paid for the cases.
The email response I received was laughable. The email suggested that the cases were 'that shape because they were supplied in a square box' (yet the photo on the website depicted the cases as having round tops, not square) and denied the fact that they had been exposed to moisture.
They haven't responded to my reply. I don't care about the money, it's more the fact they were happy to send out something different to the photos on their website and when I complained, the response was ridiculous. I wouldn't use this company again and I certainly wouldn't recommend them.
I purchased some paper cupcake cases from this company, one of which was advertised on their website as a round, standard sized cupcake case.
When this product arrived, the tops of the cases were square and would not fit in my tin. I checked the website to be sure I hadn't made a mistake with my order and they were definitely round in the photo.
I have purchased round cases in square display boxes before and not had a problem. The cases had obviously expanded within the box (paper normally expands when exposed to moisture). I emailed a picture of the cases to CDS pointing out the problem, expecting them to refund the cost of the cases. This complaint was much more about the fact that they had shipped something that didn't match the description on their website rather than the £2.75 I'd paid for the cases.
The email response I received was laughable. The email suggested that the cases were 'that shape because they were supplied in a square box' (yet the photo on the website depicted the cases as having round tops, not square) and denied the fact that they had been exposed to moisture.
They haven't responded to my reply. I don't care about the money, it's more the fact they were happy to send out something different to the photos on their website and when I complained, the response was ridiculous. I wouldn't use this company again and I certainly wouldn't recommend them.
KayCharka
Verified Buyer
First class service!
I recently placed an order for the first time with CDS and I have to say the service was fantastic, the website is very clear and easy to use and I found everything I needed hassle free. CDS send updates on your purchase and the delivery time was very quick, the goods were perfect. I will be most definitely buying from CDS again! I would highly recommend this company! Thank you CDS!
I recently placed an order for the first time with CDS and I have to say the service was fantastic, the website is very clear and easy to use and I found everything I needed hassle free. CDS send updates on your purchase and the delivery time was very quick, the goods were perfect. I will be most definitely buying from CDS again! I would highly recommend this company! Thank you CDS!
Kathryn
Verified Buyer
Great company with reasonably priced products and great customer service.
I would definitely recommend the cake decorating store. They have always had the products I need for some weird and wonderful cake designs and their prices are very reasonable. I have also had good experience with their customer service. I once received an incorrect item in my order and this was resolved very quickly with no hassle; I received the correct product the following day. Fantastic service!
I would definitely recommend the cake decorating store. They have always had the products I need for some weird and wonderful cake designs and their prices are very reasonable. I have also had good experience with their customer service. I once received an incorrect item in my order and this was resolved very quickly with no hassle; I received the correct product the following day. Fantastic service!
Julie Chipperfield
Verified Buyer
Highly Recommend, excellent sevice, brilliant prices
Have purchased from Cake decorating store several times and have all ways recieved excellent friendly service, the online line has a excellent range of products with brilliant prices.
Have purchased from Cake decorating store several times and have all ways recieved excellent friendly service, the online line has a excellent range of products with brilliant prices.
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