2750
Reviews
Reviews
2750
Recommend
9 / 10
TrustScore
9.7 / 10
Ismail S
Verified Buyer
Rubbish
Peter C
Verified Buyer
You seemed surprised that your recent survey about delivery costs effectively resulted in a tie, but I am not. If you are making multiple purchases, then the add-on delivery option would seem to be preferable, but the purchase of one or two coins, with delivery charge, ramps up the price.
When I visited your site for my recent purchase, I had intended to buy six 1/10oz. coins but only two were available. This meant that with the £6.00 delivery charge, each coin was £3.00 more expensive than the price shown. I bought the other four I needed elsewhere, where an all-inclusive price was quoted and effectively they turned out to be cheaper.
Apart from that, I have no further comment as execution and delivery caused no problem. It was the first time I had bought from Chards in a long time, but I bought a lot of sovereigns in 2000 and the years immediately beyond and also a number of Australian kookaburras.
When I visited your site for my recent purchase, I had intended to buy six 1/10oz. coins but only two were available. This meant that with the £6.00 delivery charge, each coin was £3.00 more expensive than the price shown. I bought the other four I needed elsewhere, where an all-inclusive price was quoted and effectively they turned out to be cheaper.
Apart from that, I have no further comment as execution and delivery caused no problem. It was the first time I had bought from Chards in a long time, but I bought a lot of sovereigns in 2000 and the years immediately beyond and also a number of Australian kookaburras.
Stephen H
Verified Buyer
fast and efficient. What else is there to say. Thanks - Oh top quality items too.
Response from Chards Coin and Bullion Dealer
Sep 21, 2021
Hi Stephen. Thank you for taking the time to leave us a review. We really appreciate it!
Juelles
Verified Buyer
Had a minor issue with postage. Lovely customer service, very polite, professional and reassuring 10/10
Response from Chards Coin and Bullion Dealer
Sep 21, 2021
Hi Juelles. Thank you for this lovely review. We really appreciate it!
Wioleta F
Verified Buyer
ABSOLUTLY FANTASTIC SERVIES
kevin w
Verified Buyer
excellent
Response from Chards Coin and Bullion Dealer
Sep 21, 2021
Thanks for the 5-star review, Kevin!
Michal S
Verified Buyer
Fast and reliable.
Carl M
Verified Buyer
Fast service and products.
Raanan B
Verified Buyer
Fantastic service throughout, from purchasing all the way to customer service.
Response from Chards Coin and Bullion Dealer
Sep 21, 2021
Thank you for the review, Raanan. I have passed it on to the rest of the team.
Jonathan S
Verified Buyer
Exellent service.
Stephen P
Verified Buyer
good to deal with no problems
Murad A
Verified Buyer
Well impressed with everything will definitely recommend.
Response from Chards Coin and Bullion Dealer
Sep 17, 2021
Hi Murad. Thank you for the 5-star review!
Usha P
Verified Buyer
Excellent quick and professional service, thank you.
Geraldine
Verified Buyer
First time I have dealt with your Company. Superb service from start to finish. The limited edition coin arrived extremely safely packaged and in the very fast timescale originally specified. I am very impressed with every aspect of how my order was carried out and would not hesitate to deal with you again. I will have no hesitation in recommending you to others.
Response from Chards Coin and Bullion Dealer
Sep 17, 2021
Hi Geraldine. Glad to hear you're happy with the service you received from us. We loved reading your review and really appreciate you taking the time to share your experience. We're looking forward to dealing with you again in the future.
BRENDAN W
Verified Buyer
Fantastic service, the best out of all the main companies I have tried. Add to that very competitive prices too. Very helpfui and responsive customer service. Order was dispatched on time and order was discreet and well packed.
Response from Chards Coin and Bullion Dealer
Sep 17, 2021
Hi Brendan. Thank you for leaving us this amazing review. We really appreciate it. We're looking forward to dealing with you again.
Laszlo C
Verified Buyer
Good quality coins for great price.Arrived 2 working days.Happy with my purchase .Recommend.
Response from Chards Coin and Bullion Dealer
Sep 17, 2021
Thank you for the review, Laszlo.
David F
Verified Buyer
Good efficient dealer with fair pricing
Stephen J
Verified Buyer
Great range of products, website easy to search and navigate with detailed product descriptions. Reading about the company and other reviews lead me to believe I could trust Chards implicitly. On this occasion I was shopping for an 18th birthday present, which arrived very quickly and was really well packaged. I fully intend to return soon to make investments for my future. Thoroughly recommended!
Response from Chards Coin and Bullion Dealer
Sep 15, 2021
Thank you for this amazing review, Stephen! We're looking forward to dealing with you again.
Ian L
Verified Buyer
The box arrived in good time and I was very pleased with the quality for the price.
John A
Verified Buyer
Placed a gold half sovereign order via a stock alert. I got the last few before they went, so very pleased that the alert worked. Delivery arrived within 2 working days. Recommended.
Response from Chards Coin and Bullion Dealer
Sep 14, 2021
Hi John. Glad to hear you got the coins you wanted. Thank you for taking the time to leave us a review.
About Chards Coin and Bullion Dealer
With over 50 years in the coin and bullion trade and 4 times winner of Bullion Dealer of the Year - we like to think we really do know our stuff. All of our team are trained in identifying fakes, grading coins and buying and selling all coins, bullion and jewellery.
We guarantee that every time you telephone Chard your call will be answered in-house by a trained member of staff and you are also more than welcome to visit us at our showroom without appointment.
In an industry where knowledge is key we believe it is extremely important to be transparent, and we publish our premiums so they are there for all to see. We are happy to discuss our margins with anyone who asks and do not hide behind prices or complicated formulae.
From our small beginnings we have now developed into a multi-million pound business, employing fifteen members of staff, serving customers all over the world and still working on the same basic principles.
Visit Website
We guarantee that every time you telephone Chard your call will be answered in-house by a trained member of staff and you are also more than welcome to visit us at our showroom without appointment.
In an industry where knowledge is key we believe it is extremely important to be transparent, and we publish our premiums so they are there for all to see. We are happy to discuss our margins with anyone who asks and do not hide behind prices or complicated formulae.
From our small beginnings we have now developed into a multi-million pound business, employing fifteen members of staff, serving customers all over the world and still working on the same basic principles.
Chards Coin and Bullion Dealer is a Verified Merchant
Questions? Contact Us
info@chards.co.uk
01253 343081
10am - 4pm Weekdays
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