2365
Reviews
Reviews
2365
Recommend
10 / 10
TrustScore
9.49 / 10
Bill
Verified Buyer
Hassle Free Transaction
Dave
Verified Buyer
Shopping and transaction were easy! We will see about timeliness of shipping. I will update once my order is complete!
J F
Verified Buyer
Awesome website, hopefully my order makes it to canada :/
Martin S
Verified Buyer
Easy as pie
Jack L
Verified Buyer
I don't like having to make an account to continue with my order. It's much better to be able to check out as a guest.
Response from Charlie's Custom Clones
Mar 06, 2020
Jack, you raise a good point. The problem is we have had too many bad actors trying to buy from us, and based upon the nature of what we sell and the export restrictions (we are mostly military correct), our latest compliance audit required that we take better steps to "know our customer." We do not keep your credit card information, that is done by Visa, and we do not sell your information.
Stallion
Verified Buyer
Just what I needed, easy to navigate. Thanks
Patrick M
Verified Buyer
The FSB was so canted to the right it could not be zeroed with irons. I removed the fsb and replaced with lowpro gas block and a KAC ff handguard. I know I could have replaced with Charlie but it would have been nice if QC was a bit better and this would not have been a issue .
Simple solution , insert into upper before shipping to check alignment of FSB .
Other than that barrel as expected .
Simple solution , insert into upper before shipping to check alignment of FSB .
Other than that barrel as expected .
Response from Charlie's Custom Clones
Feb 26, 2020
that is unusual. This is a factory Colt product, you can return to us or to Colt under warranty. We do not inspect factory parts, other than what is obvious. QA can suffer from any brand.
vikas
Verified Buyer
excellent website
SETH F
Verified Buyer
After paying for a more expensive item, Charilies shipped me an item that was much less in value than the one ordered. Attempts to contact them have failed
Response from Charlie's Custom Clones
Mar 06, 2020
seth, if you have an issue, you can call us, or email support@charliescustomclones.com. We answer dozens of emails a day, so I am not sure why you have not been able to connect with us. We obviously want your experience to be better than you report
Chris C
Verified Buyer
Smooth processing. Well explained.
Justin R
Verified Buyer
The site is well laid out, I found what I was looking for and then some.
Kenneth L
Verified Buyer
Great looking for adakh
gerrvis g
Verified Buyer
easy check out and awsom customer service.
Response from Charlie's Custom Clones
Mar 06, 2020
thanks. Our customer service guys are the same guys who build and ship, so all the gun guys. Our customer service support leader just got of the Navy. He is our SEAL, so he is on the ball.
Jimmy N
Verified Buyer
Easy steps to purchase A+
Edward F
Verified Buyer
Wrong item received.
Returned for exchange.
1 month later, nothing!!!
Returned for exchange.
1 month later, nothing!!!
Response from Charlie's Custom Clones
Mar 06, 2020
wrong items happen. one month is too long. Make sure to use our RMA portal for returns at the bottom of the Website. You can contact our support group at support@charliescustomclones.com. Be sure to give them your order number.
Preston T
Verified Buyer
I received the wrong item sent it back and it’s been two weeks and haven’t herd anything, waiting to receive right part.
Justin S
Verified Buyer
Easy ordering process.
Nicholas
Verified Buyer
Excellent and good service on your end
Response from Charlie's Custom Clones
Jan 30, 2020
thanks. we try. sometimes we miss. Looks like we hit the bullseye this time. :)
zhi l
Verified Buyer
The service is poor
Response from Charlie's Custom Clones
Mar 20, 2020
Zhi, we are still waiting on your payment for the item you received.
Franco
Verified Buyer
I placed the order on December 10 and the goods were shipped on December 23 also making the wrong type of shipment.
Shipping Method: Signature Required / Insured (UPS Worldwide Express®) paid for 98.7 USD and shipped via USPS first class.
Bad service! And to my support request emails I have not received any explanation.
Never again!
Shipping Method: Signature Required / Insured (UPS Worldwide Express®) paid for 98.7 USD and shipped via USPS first class.
Bad service! And to my support request emails I have not received any explanation.
Never again!
Response from Charlie's Custom Clones
Jan 30, 2020
sorry you had a bad experience. We are quite limited in what we can export, and how we handle firearm parts. Next time call. We have to clear ITAR, even to the UK.
About Charlie's Custom Clones
Charlie's is the leading name in military correct, 100% authentic rifles, optics, suppressors, pistols and rifle components for the clone builder and shooting enthusiast. Trust Charlie's for solid service, great quality selection and innovation. Read our reviews here from real customers. We are happy to report that actual customers enjoy our attention to detail and love of the sport. Yes, we are rifle and scope and barrel nerds.
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Charlie's Custom Clones is a Verified Merchant
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