902
Reviews
Reviews
902
Recommend
10 / 10
TrustScore
9.7 / 10
Mik
Verified Buyer
Having to reload .
Response from Funky Moose Records
Jan 08, 2021
Hi Mik. Thanks for the review. Would you mind sending us a message at holler@funkymoose.ca to clarify a little more? We'd love to figure out where we can make it better for you.
Mackenzie Jackson
Verified Buyer
Packaged great. Great personal customer service.
Response from Funky Moose Records
Jan 08, 2021
Thanks, Mackenzie!
Stéphane Paquette
Verified Buyer
The package arrived in perfect condition. I've never had any issues with my orders from Funky Moose despite being two provinces to the East. I encourage everyone to support this great Canadian small business instead of giving your cash to Amazon!
Response from Funky Moose Records
Jan 08, 2021
Woohoo! Thanks, Stef!
larry stefano
Verified Buyer
Good
Response from Funky Moose Records
Jan 08, 2021
Great!
Ethan Mannila
Verified Buyer
Great service
Response from Funky Moose Records
Jan 08, 2021
Thanks, Ethan!
Deanne Baker
Verified Buyer
I purchased 2 albums for my husband for Christmas. They arrived in time and he was thrilled with my choices .
Response from Funky Moose Records
Jan 08, 2021
With Canada Post having issues with delivering on time around Christmas, this genuinely makes us happy.
jillian
Verified Buyer
I would have bought 10 records but only 1 out of 10 I was looking for were in stock.
Response from Funky Moose Records
Jan 08, 2021
Thanks Jillian! Can you please shoot us an email at holler@funkymoose.ca with a list of records you're looking for? We can get you an ETA on them, if you like.
Danielle Ross
Verified Buyer
I love you canadian indie record section! is there a way i can sign up for updates for when it restocks?
Response from Funky Moose Records
Jan 08, 2021
Danielle, Yes, there is! On each product page, when an item is not in stock, a button will appear "notify me when restocked". When you click that, you can enter your email address and you'll receive an email when we have the item in stock.
Alex
Verified Buyer
I’m a first time buyer and I’m so happy I found a Canadian company that ships records! The website was great and I was amazed at how much selection there was. I looked at so many things that were (sadly) out of stock but I will keep my eye out on my emails if anything comes back in. I’m excited to receive my records!!
Response from Funky Moose Records
Jan 08, 2021
Thanks, Alex!
Keep in mind that even if we don't have items in stock, our suppliers usually do, so when you place an order, we can generally ship your order within 5-10 business days.
Tejpal Gill
Verified Buyer
Great buying experience. Had an issue (caused by me) and it was rectified promptly. Records are priced better than other outlets. Customer service on point. Will definitely be a returning customer and highly recommend to family and friends.
Response from Funky Moose Records
Jan 02, 2021
Thanks for sharing, Tejpal!
Paul Tomka
Verified Buyer
Great communication, pricing and care with shipping. Thanks!
Response from Funky Moose Records
Dec 31, 2020
Thanks, Paul!
Mort Lambert
Verified Buyer
The Vinyl I ordered was received as ordered. There was a delay with Canada Post, but that is to be expected in these times.
Records were without scratches, and played very well.
Records were without scratches, and played very well.
Response from Funky Moose Records
Dec 31, 2020
That's great to hear. Thanks, Mort!
Robyn Robertson
Verified Buyer
We bought records as a gift for my in laws that are re-furbishing their old record player. My son was amazed at the selection of great old blues artists. The communication was fantastic and as they assured, we received our order before Christmas. Thank you!
Response from Funky Moose Records
Dec 31, 2020
That's fantastic! Enjoy them!
Pat Papillo
Verified Buyer
Happy with quality of vinyl and package.
Response from Funky Moose Records
Dec 31, 2020
Thanks, Pat!
naomi wyse
Verified Buyer
Great service, speedy delivery.
Response from Funky Moose Records
Dec 31, 2020
Excellent. Thank you!
Deborah Bouchard
Verified Buyer
When I paid for this item on Dec 03, I was under the impression that the record was in stock and there was nothing to indicate otherwise. It was only a weelk later, that I was informed that the record wasn’t in stock at the actual time of ordering. This was to be a Christmas gift. It is now Dec. 28 and I have no record. I suggest you inform customers when items are not in stock Especially before Christmas--and need to be ordered. I am very disappointed in the way this was handled.
Response from Funky Moose Records
Dec 31, 2020
Oh no, I'm sorry to hear this Deborah! I just checked your order and the record wasn't in stock here but was available at our suppliers (which our website would've indicated), so we ordered it in for you and shipped it on the 14th. This is normally plenty of time for Canada Post to deliver the parcel to you well before Christmas, however, due to the volumes of parcels they process during the holidays, it looks like your order took 6 days to get to Edmonton, another 7 days to get to your city and by the looks of it, it was delivered today (the 29th).
I understand the frustration and apologize for the package only being delivered after Christmas 😞
Craig Lewington
Verified Buyer
Stellar. Delighted to find Funky Moose Records. Will be my go-to from now on. Super seamless service and timely delivery.
Response from Funky Moose Records
Dec 31, 2020
Awesome. Thanks, Craig! We love being your go-to!
Michael Arbuthnott
Verified Buyer
Fast shipping and good packing.
Thanks!
Thanks!
Response from Funky Moose Records
Dec 31, 2020
Thanks, Michael!
Jeffreyne Callahan
Verified Buyer
I got ordered from funky moose and they have such great service. The president personally reached out to make sure everything is good. I know nothing about records prior to ordering so I was anxious ordering online but funky moose did such great service. Would 100% recommend.
Response from Funky Moose Records
Dec 26, 2020
Thanks Jeffreyne! If you have any questions about collecting records, even if it's not related to your order, feel free to reach out.
Larry Stefano
Verified Buyer
Quality was as presented, excellent service, very happy with this company
Response from Funky Moose Records
Dec 26, 2020
Thank you, Larry!
About Funky Moose Records
We are an independent, online record store, selling new and used vinyl records from the Saskatchewan prairies. We support Canadian indie artists!
Visit Website
Funky Moose Records is a Verified Merchant
Questions? Contact Us
holler@funkymoose.ca
1-855-223-3301
9am - 6pm CST, Monday - Friday
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