House of Knives https://houseofknives.ca Retail
4.7 From 1 to 5
4802 Reviews
Overall Ratings
5 Stars
3947
4 Stars
475
3 Stars
148
2 Stars
87
1 Star
145
Reviews 4802
Recommend 9 / 10
TrustScore 9.49 / 10
Cam C
Dec 25, 2020
Verified Buyer
Very prompt delivery.
Evan
Dec 25, 2020
Verified Buyer
Good service and package was delivered on time in perfect shape and nice packaging. Would order again !
Jennifer C
Dec 22, 2020
Verified Buyer
Fast efficient delivery. Well packed to protect the purchase. Thank you
Christine G
Dec 22, 2020
Verified Buyer
Probably the easiest experience I have had online with all the shopping I did this year online. Site was easy to use, order was submitted and it feels like I got the package immediately. No issues what so ever!
Lisa M
Dec 19, 2020
Verified Buyer
My bread came pretty quickly and was stored safely until I went to pick it up. It was my first time shopping here, and I worried if the store might be staffed by those grown apathetic from working low wage retail, like many other places in the mall. I was afraid it might get recklessly stashed somewhere and bent before it got into my hands. But the store staff were very mindful and professional, both in the way they looked and the way they interacted with me: polite but not so uptight that they were still personable. One improvement that would be appreciated would be the notification that my item has arrived. I was at work, and unable to pick up the call (and my cell provider does not prompt for voice mail until a good 5 rings in). Having failed to contact the customer by phone successfully, it would be nice to have had a follow-up email to know how long I had to pick the item up.
Cathy R
Dec 18, 2020
Verified Buyer
Shipping was prompt, and my item was exactly what I needed. Customer service when I went for pickup was great (thanks, Kalyee!).
Kim G
Dec 18, 2020
Verified Buyer
Great service, great product!
Lee B
Dec 17, 2020
Verified Buyer
Had item delivered to the Langley store. Never was informed my item was in for pickup.
Petra D
Dec 17, 2020
Verified Buyer
Ordering online was very easy and my order arrived within days at the HOK Metrotown location. The Manager at the Metrotown location was friendly, knowledgeable, and very helpful. Overall, a great experience. I’d recommend HOK to my friends and family.
Dawn B
Dec 14, 2020
Verified Buyer
Awesome knives, awesome website! Easy and user-friendly.
V C
Dec 13, 2020
Verified Buyer
Great customer service. Lowest price I can find online.
Jack M
Dec 12, 2020
Verified Buyer
I bought these knives for my son and nieces. It was shipped promptly and I received exactly what I ordered. I would order from here again.
Ken O
Dec 12, 2020
Verified Buyer
very fast delivery
Teagan M
Dec 10, 2020
Verified Buyer
Fast service! Fantastic communication from store when item arrived!
Phil S
Dec 10, 2020
Verified Buyer
As a Canadian, finding quality brand name knives that are able to be utilized in the country is great. The range of knives is good.
Jason L
Dec 09, 2020
Verified Buyer
Really happy with the overall experience purchasing my CRKT Pilar (large). :)
Sheldon M
Dec 08, 2020
Verified Buyer
Very easy to order with house of knives and everything arrived in a timely fashion. Will purchase from them again in the future.
Stanley L
Dec 06, 2020
Verified Buyer
Great experience quick shipping!
Charles R
Dec 06, 2020
Verified Buyer
Beautiful knife, great price, excellent service!
David H
Dec 03, 2020
Verified Buyer
Love this place! Very friendly service and cool products.
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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