4801
Reviews
Reviews
4801
Recommend
9 / 10
TrustScore
9.49 / 10
Jonathan S
Verified Buyer
House of Knives is, and will always be my go to store for knives. Great selection, competitive pricing and great customer service. Additionally, I was recently shocked to go on my account and see store credit added for being a regular customer. Most companies don't care how much money you spend and would likely never do this. Thanks and happy holidays.
Response from House of Knives
Dec 17, 2025
Thank you so much for the kind words, Jonathan! We’re truly grateful for your loyalty and are thrilled to be your go-to store for knives. It’s great to hear that our selection, pricing, and customer service continue to meet your expectations, and we’re especially happy the store credit came as a pleasant surprise. We genuinely value our regular customers, and feedback like yours means a lot to our entire team. Thanks again, and happy holidays to you as well!
PIERRE-LUC D
Verified Buyer
Excellent experience d'achat. Facile de trouver ce que l'on cherche et expedition rapide.
Merci
Merci
Response from House of Knives
Dec 17, 2025
Thank you so much for your feedback, Pierre-Luc! We’re thrilled to hear that your shopping experience was excellent, that it was easy to find what you were looking for, and that your order arrived quickly. We appreciate your support!
Doug P
Verified Buyer
Call to poco store got straight answers to questions which resulted in a purchase
Response from House of Knives
Dec 17, 2025
Thanks for sharing, Doug! We’re glad our team at our Coquitlam Ctr store was able to provide clear answers and help you make your purchase. We appreciate your support!
Michael K
Verified Buyer
Excellent service fast shipping good selection of product very happy with my purchase
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Michael! We’re thrilled to hear you’re happy with your purchase and that you had a positive experience with our service, shipping, and product selection. We really appreciate your support!
Jim P
Verified Buyer
Knife ordered … all went well .. delivery prompt and I am a happy customer. I will deal with House of Knives again.
Jim Patterson
Jim Patterson
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Jim! We’re glad to hear your order went smoothly and that your knife arrived promptly. We look forward to serving you again in the future!
Kevin H
Verified Buyer
Preorder system is broken and lacks transparency. No response emails to submissions. Only when they ship do you know what you’re getting
Response from House of Knives
Dec 24, 2025
Hi Kevin, thank you for the honest feedback. We understand how frustrating a preorder experience can be if it lacks clear communication and transparency. We’re reviewing our preorder process and notification system to improve clarity and responsiveness. We appreciate you bringing this to our attention and value the opportunity to do better.
John M
Verified Buyer
A bit early to do a review as I have not yet received my order. The on line portion was good.
Response from House of Knives
Dec 10, 2025
Thank you for sharing, John. Happy to hear the online portion went well. If there's anything you need from us, don't hesitate to reach out at service@houseofknives.ca.
Leigh C
Verified Buyer
I ordered on Thursday and had my product Saturday morning. Very good service. Thank you. Obviously I loved the product.
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Leigh! We’re thrilled to hear your order arrived so quickly and that you’re enjoying your product. We really appreciate your support!
Jason C
Verified Buyer
Was a simple process to find the product I wanted, read the information about the product and to make the purchase.
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Jason! We’re glad to hear you found the process simple and that the product information was helpful. We appreciate your support and look forward to serving you again!
Nicole P
Verified Buyer
Amazing customer service.
Response from House of Knives
Dec 17, 2025
Thank you for your kind words, Nicole! We’re thrilled to hear you had an amazing experience with our customer service. We really appreciate your support!
Lance C
Verified Buyer
Excellent selection of brands and well as styles of knives
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Lance! We’re glad you enjoyed our selection of brands and knife styles. We appreciate your support and look forward to serving you again!
Petes
Verified Buyer
Communication is king with hok fast shipping never an issue
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Petes! We’re glad to hear that our communication and fast shipping continue to meet your expectations. We really appreciate your support!
Chris V
Verified Buyer
Great products and prices. Also arrived in a timely matter. Will definitely be a repeat customer!
Response from House of Knives
Dec 12, 2025
Thanks so much for the great feedback, Chris! We’re happy to hear you loved the products, pricing, and timely delivery. We truly appreciate your support and look forward to welcoming you back again soon!
Carlo C
Verified Buyer
Got a Kershaw Cybernet Manual OTF well built and fast delivery, Merry Christmas folks
Response from House of Knives
Dec 12, 2025
Thanks for your feedback, Carlo! We’re glad to hear you’re enjoying the Kershaw Cybernet and that it arrived quickly. Merry Christmas to you as well, and thanks for choosing us!
Liam O
Verified Buyer
As always my package was shipped in a timely fashion and came exactly as advertised.
Response from House of Knives
Dec 12, 2025
Thanks for the kind words, Liam! We’re happy to hear everything arrived quickly and exactly as expected. We really appreciate your continued support!
Dwan
Verified Buyer
Great service and easy to work with
Response from House of Knives
Dec 12, 2025
Thank you for the great feedback, Dwan! We’re glad to hear you found the service easy and enjoyable to work with. We appreciate your support!
CORY S
Verified Buyer
Smooth transaction, quick delivery, excellent outfit!
Response from House of Knives
Dec 12, 2025
Thanks for the feedback, Cory! We’re glad to hear everything went smoothly and that you’re happy with your order. We appreciate your support!
Karin D
Verified Buyer
Only downside disappointment was having to pay for shipping.
Response from House of Knives
Dec 12, 2025
Thanks for your feedback, Karin! We understand that shipping costs can be frustrating, and we appreciate you sharing your thoughts. We’re glad you shopped with us and hope to make your next experience even better!
NICK K
Verified Buyer
Check back with me when I get the product.
Jean H
Verified Buyer
Excellent service, livraison rapide par Poste Canada, les produits que j’ai acheté me sont toujours parvenus en excellente état, House of Knives est un fournisseur très recommandable.
Response from House of Knives
Dec 12, 2025
Merci beaucoup pour vos commentaires, Jean ! Nous sommes ravis de savoir que vous êtes satisfait du service, de la livraison rapide et de l’état des produits. Votre recommandation signifie beaucoup pour nous !
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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