4801
Reviews
Reviews
4801
Recommend
9 / 10
TrustScore
9.49 / 10
Maureen P
Verified Buyer
Ordered and received my order within 24 hours. Very impressed. Great quality knife!
Response from House of Knives
Dec 24, 2025
Thanks so much, Maureen! We’re thrilled your knife made it to you in record time and that you’re loving the quality. Enjoy putting it to good use!
Douglass D
Verified Buyer
I have to say it was a great experience ordering from the House Of Knives. Quick, courteous and optimum service. The product was of superior quality. Fantastic tracking service as well. I would highly recommend you visit this site. You won't be disappointed.
Response from House of Knives
Dec 23, 2025
Thank you for taking the time to share your experience, Douglass. We’re thrilled to hear that everything from ordering to delivery met your expectations, and that the quality of the product and tracking service stood out. We truly appreciate the recommendation and your support — it means a great deal to our team. We look forward to serving you again in the future.
Aaron L
Verified Buyer
I’ve purchased multiple knives and the process is always great, shipping is quick, and customer service is awesome.
Response from House of Knives
Dec 23, 2025
Thank you for your continued support and for taking the time to share your experience, Aaron. We’re thrilled to hear that everything from the purchasing process to shipping and customer service has consistently met your expectations. We truly appreciate your loyalty and look forward to helping you with your next knife
Robin C
Verified Buyer
The only way I could track my purchase was to sign up when I did I still couldn’t track purchase. Signing up shouldn’t be required still have no idea when package will arrive. Very unfortunite and disappointing
Response from House of Knives
Dec 23, 2025
Hi Robin,
Thank you for taking the time to share your feedback. We’re very sorry for the frustration this caused — you’re absolutely right that creating an account should not be required to track an order. That’s not the experience we aim to provide.
We’d be happy to look into the status of your shipment right away and provide an update on when you can expect it to arrive. Please reach out to our customer service team at service@houseofknives.ca with your order number, and we’ll make this a priority.
Thank you for your patience, and we appreciate the opportunity to make this right.
Brian G
Verified Buyer
House of Knives was very responsive. Addressed my concerns.
Replies were personal and not AI generated.
Delivery was extremely fast.
Great service and great genuine Japanese made quality.
Thank you!
Replies were personal and not AI generated.
Delivery was extremely fast.
Great service and great genuine Japanese made quality.
Thank you!
Response from House of Knives
Dec 23, 2025
Thank you for your kind words, Brian. We’re delighted to hear that our team could address your concerns promptly and personally, and that your order arrived quickly. It’s wonderful to know you’re enjoying the quality of your Japanese-made knives. We truly appreciate your support and look forward to serving you again!
Danielle R
Verified Buyer
i purchased several gift card online. the denomination is not marked on the cards or the envelopes they came in.Had to do a search to figure out what was on the cards
Response from House of Knives
Dec 23, 2025
Hi Danielle,
Thank you for your feedback. We’re sorry for the confusion with the gift card denominations — we understand how that could be frustrating. Your input is valuable, and we’ll review how we can make the amounts clearer on both the cards and envelopes to improve the experience for future customers.
We appreciate your support and hope your gift recipients enjoy their cards!
Peggy C
Verified Buyer
Excellent service arrived quickly. Thank you Merry Christmas.
Response from House of Knives
Dec 23, 2025
Thank you for your kind words, Peggy! We’re thrilled to hear your order arrived quickly and that you’re happy with our service. Wishing you a very Merry Christmas and a wonderful holiday season!
Darren W
Verified Buyer
Fast delivery and the CLG Kiser is outstanding
Response from House of Knives
Dec 23, 2025
Thank you for sharing your experience, Darren! We’re thrilled to hear that your CKG Kizer arrived quickly and that you’re enjoying it. We appreciate your support and hope it continues to exceed your expectations!
Clarence L
Verified Buyer
Item was packaged well.
Arrived before Christmas.
Arrived before Christmas.
Response from House of Knives
Dec 23, 2025
Thank you for your feedback, Clarence! We’re glad to hear your order arrived safely and on time for Christmas. We appreciate your support and hope you enjoy your purchase!
Catherina N
Verified Buyer
We use the knife sharpener service every year
Response from House of Knives
Dec 23, 2025
Thank you for sharing, Catherina! We’re thrilled to hear that you trust our knife sharpening service year after year. We truly appreciate your loyalty and look forward to continuing to keep your knives in top condition!
Kris
Verified Buyer
Quick Delivery.
Response from House of Knives
Dec 23, 2025
Thank you for your feedback, Kris! We’re glad to hear your order arrived quickly. We appreciate your support and look forward to serving you again!
bobb h
Verified Buyer
I have purchased plenty of knives from House of Knives at two different locations in Victoria. Great in store staff, helpful, and friendly. This latest purchase was the fourth for this particular item. After using my original for a couple years, I was so pleased I bought more....given a couple away as gifts plus a spare one for myself. Bobbster.
Response from House of Knives
Dec 23, 2025
Thank you for sharing your experience, Bobbster! (Love the nickname!) We’re thrilled to hear that our in-store team has been helpful and friendly, and that you’ve enjoyed your purchases enough to buy multiple of the same item — and even share them as gifts. Your continued support means a lot to us, and we look forward to serving you again in the future!
Danniel (
Verified Buyer
Everyone in the storefront after the online process (super easy, and I arranged to pick up from a store nearby) was Super Professional and helpful.
Response from House of Knives
Dec 23, 2025
Thank you for your feedback, Danniel! We’re glad to hear that our online process was easy and that our in-store team provided professional and helpful service. We appreciate your 4-star review and your support — we’ll continue working to make your next experience even better!
Sid S
Verified Buyer
Love shopping from the website, shipping is always super fast.
Response from House of Knives
Dec 23, 2025
Thank you for your kind words, Sid! We’re thrilled to hear you enjoy shopping on our website and that your orders arrive quickly. We truly appreciate your support and look forward to serving you again!
Braden F
Verified Buyer
Placed my order on a Sunday and it was shipped on Monday. Very fast service especially for around the holidays!
Response from House of Knives
Dec 23, 2025
Thank you for your feedback, Braden! We’re thrilled to hear your order was processed quickly, especially during the busy holiday season. We truly appreciate your support and look forward to serving you again!
Marion K
Verified Buyer
The staff was friendly and courteous and so very helpful. Great place to shop.
Response from House of Knives
Dec 23, 2025
Thank you for your kind words, Marion! We’re delighted to hear that our team made your visit enjoyable. We truly appreciate your support and look forward to welcoming you back soon!
Dan F
Verified Buyer
Quick response and shipping. Loved the product.
Response from House of Knives
Dec 23, 2025
Thank you for your feedback, Dan! We’re glad to hear your order arrived quickly and that you’re enjoying the product. We truly appreciate your support and look forward to serving you again!
Mike B
Verified Buyer
Supportive and friendly staa
Response from House of Knives
Dec 17, 2025
Thanks so much, Mike! We really appreciate the kind words about our supportive and friendly staff. We’re glad you had a positive experience and hope to earn that fifth star on your next visit. Looking forward to seeing you again!
Alan N
Verified Buyer
Simple process with good photographs to view product before purchasing. Very fast delivery- kudos to Canada Post!
Response from House of Knives
Dec 17, 2025
Thank you for your feedback, Alan! We’re glad to hear the purchasing process was straightforward and that the product photos were helpful. It’s great to know your order arrived quickly too — we’ll be sure to pass along the kudos to Canada Post!
Greg S
Verified Buyer
Great service!
Response from House of Knives
Dec 17, 2025
Thanks for your feedback, Greg! We’re glad to hear you had a great service experience. If there’s anything we could do to make it a 5-star visit next time, we’d love to hear your thoughts at service@houseofknives.ca.
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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