Still waiting for the knife to be delivered

Received order ,first time I ordered but will again as you carry a wide selection of knifes.

I love shopping on your website, there's tons of selection and information about all of the products available.
Product quality is excellent.
Shipping is affordable or free and arrives quickly and well packaged.

Very fast and responsive

Your selection is amazing and I know you sell quality products but your website is not mobile first and the user experience isn’t doing your brand any favours.

Great customer service and timely delivery.

Great services prices are decent it’s just too bad I keep losing knives

Great friendly service .

They advertise an item than it’s out of stock! How many do they get for a sale? 3-4? Not happy as I needed 3 for Xmas gifts.

Service is good, but the website needs some work. It randomly will stop scrolling through the pages in order, and start you back on page 1. And because it's not every time, you're not usually gonna know exactly what page you were scrolling through. It just adds a tediousness to shopping online that probably deters people from purchasing.

My knife arrived 1 day ahead of schedule in perfect condition. They used Canada Post and it arrived to my locked parcel box. I didn't have to worry about it being stolen from my porch.

Smooth transaction. Decent service and delivery. No problem whatsoever. Plus I’ve got a gift sock from Santa😀

I've always experienced good service with all my orders from House of knives.

Was a good experience overall. Would be nice if at check out you not only show me rewards that I qualify for but also things I could get if I spent a little more.

Great and speedy service!

Good pricing and quick delivery !

Shipping is pretty expensive. 2 weeks to get from BC to NS is wild.

Excellent experience. Prompt delivery. Very pleased with the product.

I attempted to use the feature provided on your website to alert me when the product I wanted to purchase was back in stock. I received an email letting me know that I could make my order, so I went ahead and did that. About a day later I was sent another email to let me know that an error had been made, the item was not actually in stock and a refund would be issued. This was an irritation but nothing too serious, and I went back to the website to sign back up for an alert to inform me when the item was back in stock again. Once more, I was alerted and I placed another order. I was then sent an email confirming that my item had been shipped. Less than a day later, I was sent yet another email to tell me my order had been canceled a second time and a refund would be issued. At this point I reached out to customer service to ask why this kept happening, and I have not received a response. Over the years I have been very satisfied with my experiences with your store both online and in person, so all of this came as an unwelcome surprise. I am now hesitant to place an online order ever again because of this experience.

Excellent