4802
Reviews
Reviews
4802
Recommend
9 / 10
TrustScore
9.49 / 10
Tyler P
Verified Buyer
Found exactly what I didn't know I needed. The site made browsing way too easy (in the best way). Checkout was smooth & delivery was quick.
Response from House of Knives
Jul 08, 2025
Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed and that our site made your browsing experience enjoyable. It's great to know that you appreciated the smooth checkout process and quick delivery as well. We strive to make shopping as effortless as possible for our customers, and your feedback truly motivates us to keep improving.
If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Luis C
Verified Buyer
I had a very disappointing experience. I purchased a necessary item, only to discover, despite the website indicating it was in stock, that it was never actually available and my order was falsely marked as shipped. I am concerned about the website's accuracy. Never again!
BRANDON s
Verified Buyer
Fast shipping, great knife. I wanted the original but it was too big then i was happy to find this mini
Response from House of Knives
Jul 08, 2025
Thank you so much for your positive review! We're thrilled to hear that you loved the fast shipping and are happy with your mini knife. It's great to know it fits your needs perfectly! If you have any questions or need assistance in the future, feel free to reach out. Enjoy your new knife!
Karen H
Verified Buyer
It was a very simple order. I found what I was looking for right away it was easy to order, and then I had emails updates. It did take a tad longer to arrive than I would have thought but it arrived which really is the point.
Response from House of Knives
Jul 08, 2025
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found what you were looking for easily and appreciated the email updates throughout your order process. We strive to make the ordering experience as seamless as possible.
We apologize for the delay in delivery and understand how important timely shipping is. We're glad that your order eventually arrived and hope it met your expectations. Your feedback is invaluable, and we'll use it to improve our shipping times in the future.
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Frederick C
Verified Buyer
Ordered 2 items online and had them sent to my local store to save on shipping. I'm not sure if it was a fluke, but I got a call after 1 business day that my items were ready for pickup. All in all, incredibly fast delivery (to store location), great selection, and among the lower prices I've seen as well. I found a few items a couple bucks cheaper elsewhere after alot of shopping around, but I would still choose this place for its speedy service!
Response from House of Knives
Jul 08, 2025
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that your order was ready for pickup so quickly and that you found our selection and prices to your satisfaction.
We strive to provide our customers with fast service and high-quality products, and it’s wonderful to know that we met your expectations. Your feedback about the competitive pricing is also greatly appreciated, as we continuously work to offer the best value.
We look forward to serving you again in the future. If you have any questions or need assistance, please don't hesitate to reach out.
Anita P
Verified Buyer
My grandson ordered these knives, because he is training to be a chef. He was very pleased with them when he received them, and couldn't wait to show them for me. Very happy with the knives.
Response from House of Knives
Jul 08, 2025
Thank you so much for taking the time to share your grandson's experience with our knives! We are thrilled to hear that he is pleased with his purchase and excited to showcase them. It's wonderful to know that our products are supporting his journey in culinary training. If you or your grandson have any questions or need further assistance, please don’t hesitate to reach out. We wish him all the best in his chef training!
chris k
Verified Buyer
I just found the same saw for $40 less ! I guess we will see if you will price match
Response from House of Knives
Jul 08, 2025
Thank you for reaching out and sharing your feedback with us. We truly appreciate your business and understand your concerns regarding pricing. We strive to offer competitive prices, and we value the opportunity to address your request.
Please feel free to reach out to our customer service team with the details of the competitor's price, and we will do our best to accommodate a price match. Your satisfaction is important to us, and we want to ensure you feel confident in your purchase.
Thank you for giving us the chance to resolve this for you!
cedric s
Verified Buyer
I just love this store, staff and services, very good.
Only turn off is the web site that has bugs when you do a search like ESEE knives for instance and you get not only Esee but a lot of other stuff or also if you type different names or specs of the same knife it wont show or get there...
Only turn off is the web site that has bugs when you do a search like ESEE knives for instance and you get not only Esee but a lot of other stuff or also if you type different names or specs of the same knife it wont show or get there...
Response from House of Knives
Jul 08, 2025
Thank you so much for your kind words about our staff, and services! We truly appreciate your support and are thrilled to hear that you enjoy shopping with us.
We also want to thank you for your feedback regarding our website. We understand how frustrating it can be when search functions don’t work as expected. Please rest assured that we are actively working to improve our website's performance and search capabilities to make your shopping experience even better.
If you have any specific issues or suggestions, please feel free to reach out to us directly. Your input is invaluable in helping us enhance our services!
Thank you again for your review, and we look forward to serving you in the future.
Sharon T
Verified Buyer
As usual, excellent service and product.
Response from House of Knives
Jul 08, 2025
Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience with both our service and products. Your satisfaction is our top priority, and it’s always rewarding to know that we’re meeting your expectations.
We look forward to serving you again soon!
wes f
Verified Buyer
Ordered online for in-store pickup 2 days later I get a call... very impressed with the speed of the shipment
Response from House of Knives
Jul 08, 2025
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you were impressed with the speed of our shipment and that your online order was ready for in-store pickup so quickly. Our team works hard to ensure a smooth and efficient process for our customers, and your feedback truly motivates us to keep up the great work.
If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Chris O
Verified Buyer
A competitive price on a sypderco knife I have wanted for a while. Shipping took a week to get to Toronto, as it was by truck. Knife is very sharp, and the build quality is equivalent to the same spyderco knife that I got as a martial arts trainer. Happy.
Response from House of Knives
Jul 08, 2025
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found a Spyderco knife at a competitive price and that it meets your expectations in both sharpness and build quality.
We appreciate your understanding regarding the shipping time, and we're glad it reached you safely in Toronto. Your satisfaction is our top priority, and it’s wonderful to know that our product has made a positive impression on you.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Happy cutting!
Jeff
Verified Buyer
Reasonable shipping, quick service
Response from House of Knives
Jul 08, 2025
Thank you for taking the time to leave us a review! We’re thrilled to hear that you found our shipping reasonable and our service quick. We strive to provide the best experience possible for our customers, and your feedback encourages us to keep up the good work. If you have any other thoughts or suggestions, please feel free to share. We look forward to serving you again soon!
Rob W
Verified Buyer
Super simple and fast delivery.
Response from House of Knives
Jul 08, 2025
Thank you so much for your positive review! We're thrilled to hear that you found our service super simple and enjoyed the fast delivery. We strive to make every customer's experience as seamless as possible. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We look forward to serving you again!
Karen-Ann A
Verified Buyer
I am a very unhappy customer! I have contacted Liz at the Burnaby office and I hope she does the right thing and reimburses me the cost of postage to send a knife back. I spent a lot of money in the Coquitlam store and unfortunately the wrong knife was in the box we brought home. After trying to switch to the correct knife and eventually canceling our order online - the knife was still delivered and I had to pay to send it back. I am not happy with your service.
Ismael P
Verified Buyer
Shipping was so fast, i love my new benchmade mini adamas
Response from House of Knives
Jul 08, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you received your Benchmade Mini Adamas so quickly and that you love it. We strive to provide fast shipping and high-quality products, and it's great to know we hit the mark with you. If you have any questions or need further assistance, feel free to reach out. Enjoy your new knife!
Lynn H
Verified Buyer
Very pleased with the service I received! I bought it for my son’s birthday and he is very happy with it as well. I’d definitely recommend House of Knives to everyone looking for great knives at a great price.
Response from House of Knives
Jul 08, 2025
Thank you so much for your wonderful review! We’re thrilled to hear that both you and your son are happy with your purchase. It's great to know that our knives helped make his birthday special. We appreciate your recommendation and look forward to serving you again in the future. If you ever need assistance or have any questions, please don’t hesitate to reach out!
Brett B
Verified Buyer
Lots of quality folding knives, fair prices. I ordered a Spyderco and received it 4 days later. Pretty good service
Response from House of Knives
Jul 08, 2025
Thank you so much for your positive review! We’re thrilled to hear that you’re satisfied with our selection of folding knives and that your Spyderco arrived promptly. Our team strives to provide quality products at fair prices, and it's wonderful to see that reflected in your experience. If you have any questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
Wallace F
Verified Buyer
I got the wrong knife delivered. The picture shows a Serrated blade but the one delivered is a straight blade.
Spyderco Pacific Salt 2 Black FRN (C91PBK2)
https://houseofknives.ca/spyderco-pacific-salt-2-black-frn-c91pbk2/
Spyderco Pacific Salt 2 Black FRN (C91PBK2)
https://houseofknives.ca/spyderco-pacific-salt-2-black-frn-c91pbk2/
Response from House of Knives
Jul 09, 2025
Hi Wallace,
Our sincere apologies for the error and the inconvenience it caused you. I understand that our team has been in touch and has taken care of the issue. Thank you for bringing this to our attention—it allowed us the opportunity to correct the mistake.
If there’s anything further we can assist you with, please don’t hesitate to reach out to us at service@houseofknives.ca. We truly hope you’ll give us another chance.
Robert B
Verified Buyer
Excellent Service both online with Liz and as well Gervina at my local store.
Response from House of Knives
Jun 03, 2025
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience both online with Liz and in-store with Gurveen. Our team strives to provide the best service possible, and it’s rewarding to know that we met your expectations.
If you have any more feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Mario D
Verified Buyer
Hey! I was amazed at the vast croire your store offert. From now on, you're my only stop for knives of any kind. You are great in all aspects. Thanks.
Response from House of Knives
Jun 03, 2025
Thank you so much for your kind words! We're thrilled to hear that you were impressed with our selection of knives and that you found everything you were looking for. It's our goal to provide the best products and service possible, and your feedback truly motivates us. We look forward to being your go-to store for all your knife needs. If you ever have any questions or need assistance, don't hesitate to reach out. Thanks again for choosing us!
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
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House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
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