4803
Reviews
Reviews
4803
Recommend
9 / 10
TrustScore
9.49 / 10
Trevor C
Verified Buyer
Prompt and professional service as always!
Response from House of Knives
Mar 30, 2024
Thank you for the kindness Trevor!
Michael
Verified Buyer
This is my second online purchase and both experiences, so far, have been excellent. Easy, straightforward and I really appreciate the free in store pick up…it’s fast and I know my purchase is secure.
Response from House of Knives
Mar 30, 2024
Thats my favourite part too! Dont love the idea of my order sitting on my stoop in Vancouver eh
Brett M
Verified Buyer
Easy purchase at reasonable rates. Shipment tracking keeps me informed on delivery. I will be making further purchases.
Response from House of Knives
Mar 30, 2024
Thank you for choosing HOK, we're ready to help you find all the goods!
Frank d
Verified Buyer
Haven’t received the knife sharpeners as yet, but they’re on the delivery truck already, only a day after placing the order.
Will submit another review after trying and using these sharpeners for a while.
Will submit another review after trying and using these sharpeners for a while.
Tristan D
Verified Buyer
Great store, good prices, lots of choice and free shipping.
A+ Will shop here again!
A+ Will shop here again!
Response from House of Knives
Mar 30, 2024
Thank you for the kindness and those 5 shiny stars!
Kade n
Verified Buyer
Could update/edit online stock more often. Great website!
A J
Verified Buyer
Great service, and faster than expected postal service. The knife was as expected. Thank you so much!
Response from House of Knives
Mar 30, 2024
Thank you for shopping with us, looking forward to helping you find your next best find!
Colin G
Verified Buyer
beautiful product. timely delivery
Response from House of Knives
Mar 30, 2024
Thats great to hear, thank you for the 5 stars Colin!
Max V
Verified Buyer
Called the store to get opinions and it was a great experience. Bought a new folding pocket knife and can’t wait to receive it.
Response from House of Knives
Mar 30, 2024
You'll be the one people call for opinions in no time!
Matthew
Verified Buyer
Bought this knife for my wife to carry , dropped it once and part of the knife fell apart ! I hope i can get some help with this from the seller !
Miodrag
Verified Buyer
The website was great but the shipping tracking is garbage. Instead of having a tracking number and tracking threw a website. They send you a link to download a tracking system that needs access to your entire email like I want to give access to a third part to sell my Info. It's a very bad system.
Brian F
Verified Buyer
Very fast shipping. Product exactly as described. Best price that I could find online in Canada. I'm very happy with the service.
Response from House of Knives
Mar 30, 2024
Thank you for choosing to shop with us Brian!
Caden B
Verified Buyer
Great quality, fast shipping, good customer service, 100% recommend
Response from House of Knives
Mar 30, 2024
Thats awfully kind, thank you for joining team HOK!
Alex P
Verified Buyer
Great website. Wish I did not have to download app for tracking of shipment.
Response from House of Knives
Mar 30, 2024
Thank you for shopping with us! For future orders you dont actually need to have the app, you should get a new email once the order is packed with tracking direct from the courier. Route is our insurer so they have their own extra tracking
Mike A
Verified Buyer
Easy and quick! Will be back!
Response from House of Knives
Mar 30, 2024
Cant wait to help you find all the best tools!
Robert Hussey
Verified Buyer
Good website, easy to navigate, purchase. Good communication, next day shipping. Fair prices, full inventory. Unfortunately shipping times seem excessive, 12 days going from BC to Ontario ? I get orders from China faster. Most orders in Canada are at my door in a day or two. That is the only thing that needs to be improved.
Update
I’m told there is the option to ship FedEx with shorter sipping times. I didn’t realize the shipping time until I got the tracking number. That time may have been displayed at time of ordering and I was having a senior moment !
A very good company to deal with, I’ll order again.
Update
I’m told there is the option to ship FedEx with shorter sipping times. I didn’t realize the shipping time until I got the tracking number. That time may have been displayed at time of ordering and I was having a senior moment !
A very good company to deal with, I’ll order again.
Response from House of Knives
Mar 11, 2024
Oh Im sorry to hear that, I wish we had more control over shipping but for your next order you do have the option of upgrading the Fedex Express if you think that will help?
Susan S
Verified Buyer
Customer service was beyond expectations. I called Park Royal on Wednesday, spoke with store Manager - Sean. I needed 3 items by Friday; 2 of which were online only. Sean suggested I order online, then email customer service. Customer service replied immediately and said they would put it on the next truck. I received a call from the store on Thursday to say everything was in and I could pick it up along with my item on hold. These were gift items so a great big thank you to your staff for really coming through with awesome customer service!
Response from House of Knives
Mar 30, 2024
That is the dream week, when everything lines up and we can make miracles happen!
Joann K
Verified Buyer
Ordering was easy, expeditious and product was exactly as I had hoped for.
Héctor M
Verified Buyer
Bought a gift card. I expected an email message with it embedded.
Instead, I had to go to a physical store to pick up a plastic one.
It's 2024, you know?
Instead, I had to go to a physical store to pick up a plastic one.
It's 2024, you know?
William S
Verified Buyer
Your website is quite good. Was able to compare products although Stephanie really helped me decide.
Response from House of Knives
Mar 30, 2024
I hope you love your osborne!
About House of Knives
House of Knives is a successful Canadian owned private business that was first established in 1979. Our business model has distinguished us from any competitor by offering a broader selection of top quality products, a higher level of customer service, and a sharper focus on product knowledge. In 2025, We currently have 14 stores in BC and Alberta, and are looking forward to expanding across Canada.
Visit Website
House of Knives is a Verified Merchant
Customer Service | House of Knives
service@houseofknives.ca
1-855-600-3343
9am-5pm (Week Days)
Top Rated Products
|
CRKT CEO Flipper Black (7... |
|
|
House of Knives Reusable ... |
|
|
Work Sharp Precision Adju... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
