475
Reviews
Reviews
475
Recommend
9 / 10
TrustScore
9.49 / 10
Mr Gary Smith
Verified Buyer
Just great love the bed
Mrs Cleverdon
Verified Buyer
Excellent service
Mr Lamb
Verified Buyer
Good service good product
Mr Collin
Verified Buyer
Recently purchased a 4ft electric bed. Ordering process good. Bed and mattress are excellent. Delivery team were very good and removed old bed. Ordered for delivery in 7-10 days paying the additional £250 which seemed a bit steep but needed the bed asap. Took delivery on day 16 so not as quick as promised but still happy with product
Mrs J Burnett
Verified Buyer
I absolutely love my new bed 🤗 , it’s so comfortable I never want to get out.
The service I have received is highly recommended from ordering to delivery and installing. The staff are very friendly and helpful, the guy who delivered and installed my bed was very polite and talked me through using the reclining mattress.
The first night I got in it was like sleeping on a cloud, it’s so comfortable and so very easy to make. I can highly recommend this firm
The service I have received is highly recommended from ordering to delivery and installing. The staff are very friendly and helpful, the guy who delivered and installed my bed was very polite and talked me through using the reclining mattress.
The first night I got in it was like sleeping on a cloud, it’s so comfortable and so very easy to make. I can highly recommend this firm
Ms S 'Connell
Verified Buyer
I cannot praise Laybrook enough. I had to change my order at the last minute and they went out of their way to make a very emotional and trying time just a little bit easier. From start to finish the experience was slick and helpful. Thank you!
Mr M Grace
Verified Buyer
I was guided through the ordering procedure with facts and positive suggestions. The bed was delivered at the time promised, with the fitting of the new bed and removable of the old being done efficiently, with care and a very pleasant gentleman carrying out the procedure. All round, damn good show!
Mr M Bovill
Verified Buyer
Very pleased with our purchase. The bed meets all our expectations though my mattress is slightly softer than I had expected. The whole purchasing process was trouble free. The office staff were always courteous and informative whilst the delivery and assembly were first rate. Happy to recommend both the product and the firm..
Alice
Verified Buyer
I was updating my Laybrook bed, because I needed one that I could raise for my PAs. I had the old bed for about 10 years and was extremely happy with its reliability. I also wanted a ripple mattress. Laybrook delivered my order efficiently as promised. Unfortunately the ripple mattress was the bariatric type and I am small, so it didn’t suit me and caused me serious pain and health problems. Louise in Customer Services was so helpful. When there was a slight hiccup in the exchange, she delivered a memory foam mattress personally, and arranged pickup and a full refund for the ripple mattress. Thanks Louise!
Mr Robertson
Verified Buyer
Great service and professional fitting engineer
Mrs J Nicholls
Verified Buyer
Ordered adjustable bed 1 week prior to delivery
Very professional service, staff very knowledgeable and helpful
Excellent price
Was called 45mins before the bed arrived delivery time exact to what was told
The fitter was very professional friendly and polite making sure everything was ok and we were happy with everything
Highly recommended
Very professional service, staff very knowledgeable and helpful
Excellent price
Was called 45mins before the bed arrived delivery time exact to what was told
The fitter was very professional friendly and polite making sure everything was ok and we were happy with everything
Highly recommended
Mrs Susan Walker
Verified Buyer
It was a leap into the unknown but the whole process, from researching for a new bed, contacting Laybrook, to getting my chosen electric profiling bed installed, has gone perfectly. The engineer arrived bang on time, was friendly, professional and efficient and my new bed is everything I had hoped for. Best night's sleep in years. Thank you Laybrook.
Mr Pritchard
Verified Buyer
Prices were right. Service was excellent
Mr Clapham
Verified Buyer
very pleased with my new bed .
The ordering process was straightforward
and the installation was first class.
The ordering process was straightforward
and the installation was first class.
Mrs Harvey
Verified Buyer
Excellent service and advice before purchase. Prompt and accurate delivery.
We are very pleased with the bed.
We are very pleased with the bed.
Mrs Nicholls
Verified Buyer
Very please with our bed, very good customer service from start to finish , installation all went well so would highly recommend Laybrook .
Mrs Fletcher
Verified Buyer
Great quality and good price. Found all the staff pleasant and informative
M Evans
Verified Buyer
Very satisfactory
Mrs Moore
Verified Buyer
My bed is everything that I hoped it would be, from the comfort of the mattress, the ease of being able to sit myself up with the electric control, or when my legs are aching, being able to lift the foot end very easily, to the actual height of the bed. When you order your bed they ask for your height, and I am not sure how they do it, but when the bed arrived it was exactly the right height for me! This may not seem important to many, but when you stay in a hotel and find that the bed is either far too low or high, there can be ramifications that you would not have even thought about...
As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.
As for the gentleman who delivered and erected the bed, he was very pleasant and polite, and obviosly knew everything about the procedure. So I really wouldn't hesitate in advising anyone to buy from this company - they know what they are doing, and take great care in getting it right.
Mrs Dorset
Verified Buyer
Excellent customer service. I did need to change an item on the order after delivery and it was handled both swiftly and professionally.
I would happily recommend this company to others who might be considering buying an electric adjustable bed.
I would happily recommend this company to others who might be considering buying an electric adjustable bed.
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