345
Reviews
Reviews
345
Recommend
9 / 10
TrustScore
9.49 / 10
Dustin Alan Bloom
Verified Buyer
Great support and products.
Mark Marozik
Verified Buyer
Just bought two of these surron black edition bikes for me and my girlfriend. so far we both like them. there pretty kickass. Of course I unlocked mine so it's at the full power. and ya these bikes are absolutely a blast. cant wait to get more riding time on it. thanks Luna cycle.
Rachelle Jelliff
Verified Buyer
I LOVE this Surron!!! I was super hesitant to spend this kind of money on something that only has two wheels but I’m glad I did. I was worried this would be too small for me but it is much bigger than I expected (I’m female, 5’6 and 200 lbs). Putting it together was pretty simple and all the tools were in a pouch for assembling the bike.
Once I got on the bike, I was nervous- that faded away once I buzzed around a few times. Took it to a friends birthday party so we could all ride our bikes together. Even though they have dirt bikes, everyone wanted to ride the Surron 😂 It does have some power and can throw you off if you are being silly. It was dumped at the birthday party, bike was fine but friends ego was bruised (he now wants one too!!)
Luna Cycle wasted no time getting the bike order processed and shipped. Took a week from CA to IA. FedEx called to set up appt one day before arrival. Driver was awesome and helped load the pallet into our pickup truck bed so we didn’t have to use the lift gate.
All in all- awesome experience and no regrets! Now to start the upgrades…. 😁
Once I got on the bike, I was nervous- that faded away once I buzzed around a few times. Took it to a friends birthday party so we could all ride our bikes together. Even though they have dirt bikes, everyone wanted to ride the Surron 😂 It does have some power and can throw you off if you are being silly. It was dumped at the birthday party, bike was fine but friends ego was bruised (he now wants one too!!)
Luna Cycle wasted no time getting the bike order processed and shipped. Took a week from CA to IA. FedEx called to set up appt one day before arrival. Driver was awesome and helped load the pallet into our pickup truck bed so we didn’t have to use the lift gate.
All in all- awesome experience and no regrets! Now to start the upgrades…. 😁
CLINT GRAHAM
Verified Buyer
Called for information on sur ron X very helpful. no problem at all with the purchase the delivery was quick and no surprises. love the bike I’ve had a blast,really appreciate the help. great experience.
Todd Wozniak
Verified Buyer
You people run a great ship Good feedback for questions and prompt delivery You do good work Thank you
Ray Delrio Jr.
Verified Buyer
Quick delivery.
Daniel Koff
Verified Buyer
Luna BBSHD amazing motor kit. Great product, service and price….
BRIAN DECHANT
Verified Buyer
Excellent service from LUNA. Looks good. Definitely more torque.
Sam Ordonez
Verified Buyer
Great experience! Love my new Sur Ron X (cool guy glasses) and (thumbs up)
brian spicer
Verified Buyer
great service and product
Michael Younts
Verified Buyer
Super fast shipping
Rudy Howell
Verified Buyer
Received my order really fast
Richard Charmbury
Verified Buyer
Quick delivery, it was here before I knew it.
Quincy Beauford
Verified Buyer
Pretty good.
Ben Gordils
Verified Buyer
Second Surron ordered from Luna and both times fast delivery and no issues.
Nestor Plancarte
Verified Buyer
love it
Aric Piercey
Verified Buyer
Very helpful when I called, shipping was quicker then they quoted and I’m loving my sur-Ron.
Edward Orate
Verified Buyer
Bash guard was finally in stock. Now I can roll over logs and rocks without worrying about the motor.
Duncan McGehee
Verified Buyer
The shopping experience was fine - Luna Cycles shipped the order within a few days and since I live not far away in San Diego I received it within 2 days.
That said, I'm a bit miffed because what I was buying was a smart charger, and this is the third I've had to buy in the 3 years I've owned a Luna Cycles motor and battery. The motor and battery are fine, but the previous 2 chargers each stopped working after about 1.5 years. Hmm. Are smart chargers inherently less reliable than regular chargers?
That said, I'm a bit miffed because what I was buying was a smart charger, and this is the third I've had to buy in the 3 years I've owned a Luna Cycles motor and battery. The motor and battery are fine, but the previous 2 chargers each stopped working after about 1.5 years. Hmm. Are smart chargers inherently less reliable than regular chargers?
JARED ASENDORF
Verified Buyer
Luna is awesome!!
Questions? Contact Us
support@lunacycle.com
800-881-4471 (messages returned within 1 business day)
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