8760
Reviews
Reviews
8760
Recommend
10 / 10
TrustScore
9.7 / 10
Paul M
Verified Buyer
Great new venue for marine deals with lots more gear to browse.
Rob H
Verified Buyer
.
Janel F
Verified Buyer
POOR AT BEST DONT WASTE YOUR TIME!!!CUSTOMERS BEWARE!!!!!!! There are a lot of other companys out there that conduct honest business!!!! STAY AWAY!!!!! I placed an order on October 2 for 3 Shimano Overhead Game rods and reals along with 8 X-Raps. Gave the company instructions that I had a friend Flying in from Fiji to Pick these items up in person in Aukland for a fishing charter on October 6th. They processed my card ( knowing that because I got confirmation from my credit card company).!!! So, they got my money, sent my confirmation via email and all was good to be picked up on the 4th of October. All is going smooth, when my friend ( which I gave the name of the person which drove 2 hours to retrieve them), Was met buy an extremely rude gentleman saying my card was declined!!!!! So, I call and speak to GRACE a supervisor to explain what went wrong.... She tells me her bank said not to release the items and in the same breath TELLS ME THAT THEY ARE TRYING TO GET MY MONEY REFUNDED TO MY CARD!!!! THEN SHE TELLS ME THAT MY BANK TOLD THEM THAT MY CARD WAS DECLINED AND THE LIES CONTINUED ON AND ON!!!! TOTAL LIES!!!!!!! SO WE TOOK IT UPON OURSELVES TO CALL THE CREDIT CARD COMPANY BACK TO REFUSE THE CHARGES TO MARINE DEALS!!!! NICE JOB FROM THE CONFIRMATION OF MY CARD TO HAVING A FRIEND FLY OVER AND DRIVE 2 HOURS TO GET MADE UP EXCUSES AND FURTHER MORE LIE, LIE AND LIE SOME MORE LIES TO COVER UP THEIR MISTAKES. DONT GET ME WRONG EVERY COMPANY MAKES MISTAKES.... BUT WHEN YOU LIE REPEATEDLY AND CANNOT ADMIT A SHORTCOMING, TRY TO BLAME AND LIE ABOUT A CUSTOMER TO COVER THEIR BS UP, THATS WHAT THE PROBLEM WITH GRACE AND MARINE DEALS IS. STAY AWAY!!!!!!!! BEWARE!!!!
Response from Marine Deals
Oct 04, 2017
Hi Janel, Thanks for your feedback. I understand everything was explained by our Customer Care team regarding this transaction. We were able to process the payment following our protocol for high value orders however when it was debited, we immediately received a notification from our bank not to proceed with the order. As advised - the refund process was forwarded straightaway. Furthermore, your friend was given the option to pay for the order.
Eric J
Verified Buyer
.
Response from Marine Deals
Oct 02, 2017
Cheers Eric!
Joel C
Verified Buyer
I just recieved seats I bought of here. Fast turn around,good quality,happy customer. thanks
Response from Marine Deals
Sep 29, 2017
Cheers Joel!!!
Vicky W
Verified Buyer
.
Response from Marine Deals
Sep 15, 2017
Cheers Vicky!
Nick L
Verified Buyer
Great selection and prices.
Don L
Verified Buyer
Have been shopping at Marine Deals for a few years now. Every order correct and fast delivery. Recently had a spinning real bale arm that broke, got on to customer services and sent it back to Richard and 5 days later have a new upgraded real arrived. Thanks to Aubu Gacia and the team at Marine Deals I am a very happy customer. :-)
Response from Marine Deals
Sep 11, 2017
Thanks for always shopping with us Don! Appreciate your feedback, cheers!
Hana M
Verified Buyer
.
Fred M
Verified Buyer
.
Response from Marine Deals
Sep 08, 2017
Cheers Fred!
Derek C
Verified Buyer
Very good company to deal with if you want fishing gear go no where else thanks marine deals
Response from Marine Deals
Sep 05, 2017
Thanks for your feedback Derek. Hoping for a 5 next time! ;-)
Symon H
Verified Buyer
AWESOME mean as deal's on everything amazing deal
Response from Marine Deals
Sep 05, 2017
Cheers Symon!
Lee P
Verified Buyer
다양한 낚시장비와 좋은가격
Wayne Y
Verified Buyer
.
Response from Marine Deals
Sep 04, 2017
Cheers Wayne!
Mac A
Verified Buyer
best in customer service, I bought fins on their midweek sale. Compared to other online shops, they are the cheapest so far. Thank you!!
Response from Marine Deals
Aug 24, 2017
Thanks for the feedback Mac!
Ray E
Verified Buyer
Marine-deals are lightening fast. I have purchased on Trade Me multiple time before, but never has a trade been easier and the communications are a cut above the rest.
Response from Marine Deals
Aug 21, 2017
Awesome! Thanks for your feedback Ray and thanks for shopping with Marine Deals!
Dominic T
Verified Buyer
Made multiple purchases from Marine Deals, great prices and excellent shipping combined with first class customer service. Thanks team!
Response from Marine Deals
Aug 15, 2017
Cheers Dom ! 👌
Gail T
Verified Buyer
.
Response from Marine Deals
Aug 13, 2017
Hi Gail - just checked and cant see any notes to say there was an issue with your orders. Did we get something wrong ?
Hans W
Verified Buyer
Great and efficent Company. Staff are so good to deal with.Northland, Hans.
Response from Marine Deals
Aug 10, 2017
Cheers Hans - hopefully that free jig delivers you some monsters !
Daniel S
Verified Buyer
The service is amazing! Made contact about a velcro failure on my Sharkskin gloves. Got an immediate reply, returned the gloves via a FREE return bag and within a few days, a new pair was shipped to me. It doesn't get better than that! Marine Deals, you rock!
Response from Marine Deals
Aug 10, 2017
Thanks for the feedback Daniel and thanks for choosing Marine Deals.! 🤘
About Marine Deals
Fishing, Boating, Diving, Watersports…it's all about getting you awesome Marine Deals.
We're dedicated to giving you the opportunity to buy marine and fishing equipment at the lowest prices you will find!
We launched in October 2009 and have grown from a small company working out of our garage to become New Zealand's most popular online marine retailer. In 2013 we were stoked to find out we'd won 12th place in the Deloittes Fast 50 NZ's Fastest Growing Companies.
Visit Website
We're dedicated to giving you the opportunity to buy marine and fishing equipment at the lowest prices you will find!
We launched in October 2009 and have grown from a small company working out of our garage to become New Zealand's most popular online marine retailer. In 2013 we were stoked to find out we'd won 12th place in the Deloittes Fast 50 NZ's Fastest Growing Companies.
Marine Deals is a Verified Merchant
Questions? Contact Us
support@marine-deals.co.nz
09 281 3150
8am to 5pm
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