3699
Reviews
Reviews
3699
Recommend
10 / 10
TrustScore
9.49 / 10
BARRY BRAWNER
Verified Buyer
Great service did exactly what I needed done for refinancing excellent customer service THANKS A BUNCH OPEN ROAD š
WILLIAM GUTIERREZ
Verified Buyer
The gentleman I talked to was vary nice and treated me vary nice and would recommend to anyone
TRACY CHRISTIAN
Verified Buyer
I will say they work well with anyone, they are very polite and friendly,they keep you update, communicate well with customers, they are very patient, they try to work out any deal possible to fit your need. I will highly recommend them for anybody that will like to refinance your auto loan.
Stanley Jackson
Verified Buyer
Excellence in customer service in action.....
GENELL BROWN
Verified Buyer
The process was smooth and easy for me. I had no major issues or delays and I'm loving my new interest rate and how much money I will be saving.
Dylon Martinez
Verified Buyer
Quick and easy
KENNETH GREEN
Verified Buyer
Perfect service went well and was successful highly recommended for first time re financiers
JOSEPH JOST
Verified Buyer
Very helpful and easy to get ahold off.
JACKIE ROBINSON JR
Verified Buyer
Great!
MELISSA DUPRE
Verified Buyer
I would have given them 5 stars if the interest rates were lower. My experience with the representative there was a positive experience
Response from OpenRoad Lending
Apr 27, 2018
Thanks for your comments Melissa. It's great to hear that you had a positive experience with our staff. We strive to provide an excellent customer experience for everyone who applies with us. The rates that we are able to offer customers are determined by a number of variables including the year model and mileage of the vehicle being refinanced as well as the customer's credit situation. As with any lender, the better the customer's credit the better the rate will be. I reviewed your approval and while we weren't able to get your the rate you were looking for this time it does look like we were able to lower both your rate and your payment from, what you were paying. Thanks again for your business. We appreciate it and hope you enjoy the savings!
The OpenRoad Auto Loan Savings Team
JEREMY CARROLL
Verified Buyer
Great
Kaitlyn Colon
Verified Buyer
Helped called and get information from other leader that when I called they said would take 3 weeks got it in two days. Helped me with telling what I needed to do to fixing my title and registration when I found out state didn't put my husband on.
Rodney Rivera
Verified Buyer
Amazing customer service!!! This was the easiet process ever. I would highly recommend OpenRoad to everyone.
JAMES AUGENSTEIN
Verified Buyer
It was a very good experience, although there were times I was concerned because of a lock of communication. In the end everything worked out well and our goal was accomplished.
MELODY CHANCO
Verified Buyer
Thank you
Christopher Hill
Verified Buyer
The process was by far very professional.
Gary Byers
Verified Buyer
Thank you OpenRoad Lending! The process was fast and easy. Kelli was available any time to answer questions. In about a weeks time the process was complete and Iām now saving over $230 a month! I would recommend them to anyone!
JODIE Dearman
Verified Buyer
Being able to text in photos of all the documents made my life super easy! I also appreciated the quick email response time and the daily phone calls to ensure I understood the documents that were sent to me! This whole process was incredibly easy and I got exactly what I needed out of it... a significantly lower car payment!
MEADE SIPPEY
Verified Buyer
Very happy with how it went! From start to finish so smoothly! Thank you!
SONIA GARCIA
Verified Buyer
This was the best experience I have ever had, I was walked through every step and everything was throughly explained to me so I could understand. Thank you so much for the help
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped tens of thousands of customers save over $100/month on average by refinancing their auto loan!*
OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.
With OpenRoad, you are in the driverās seat!
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- Lower Rates and Amazing Savings
- A+ accredited by the BBB and a trusted member of the American Financial Services Association
- Quick loan decisions, flexible financing options and cutting edge technology for a great experience
- Thereās no obligation to apply, no hidden costs and no application fees
- The highest level of customer satisfaction and award-winning customer service
OpenRoad Lending is a Verified Merchant
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