OpenRoad Lending http://www.openroadlending.com Money
4.7 From 1 to 5
4136 Reviews
Overall Ratings
5 Stars
3507
4 Stars
412
3 Stars
89
2 Stars
56
1 Star
72
Reviews 4136
Recommend 10 / 10
TrustScore 9.49 / 10
Luis Sanchez Ramirez
Jan 25, 2023
Verified Buyer
Good team !!
KARA TENNANT JOHNSON
Jan 25, 2023
Verified Buyer
Great experience. It was the holidays and I was in and out of town, Sarah was super patient with me and answered all my questions in a timely and professional manner. I would definitely recommend using them for an easy, pain free, and the best part paperless experience! 💙
Sandra Knotts
Jan 25, 2023
Verified Buyer
Thank you
Leevester Cooper
Jan 25, 2023
Verified Buyer
Very nice
Teresa Rogers
Jan 25, 2023
Verified Buyer
Savannah was amazing throughout the quick process. I was pleasantly surprised at the exceptional customer service, efficiency and promptness I experienced.
Very Satisfied.
MICHAEL WILSON
Jan 25, 2023
Verified Buyer
Great
MARIO HERNANDEZ
Jan 25, 2023
Verified Buyer
The agent was very patient on helping me understand the process
JOHN MCGUIRE Jr
Jan 25, 2023
Verified Buyer
Was very easy process. Cheyenne was very friendly and pleasant to work with. Over all very good experience
Robert Stevens
Jan 25, 2023
Verified Buyer
Fast, accurate service. They made refinancing a breeze. The transaction was easy, and they kept us informed with each step. Cut our previous payment in half!!! Highly recommend this company! I would use them again.
Bradley Sanches
Jan 25, 2023
Verified Buyer
Fast & easy refinancing options with great customer service. I would recommend OpenRoad to anyone looking to save by refinancing
Jason Riley
Jan 24, 2023
They literally harassed me, sending me multiple letters about refinancing my loan, just to decline the application. I was hesitant to even fill it out, because I've never done something like this. I think it's ridiculous to "prequalify" someone, continuously send them letters, just to then decline their application, which I'm sure hit my credit score. I will never recommend them to anyone.
Response from OpenRoad Lending
Jan 24, 2023
Thank you for your comments Jason, we regret that we were not able to assist you at this time. Your frustration is understandable. Sometimes a change in your credit as reported by the bureau (after submitting the application) or a piece of information that we do not know when you received the pre-qualification letter such as the vehicle year model, mileage or income can cause a change in the credit decision. Sorry again that we were not able to assist you and we wish you the best. The OpenRoad Team
Cary Nurse
Jan 23, 2023
Verified Buyer
Great service
EDGARDO MASILANG
Jan 23, 2023
Verified Buyer
Great
Gregoria Guerrero
Jan 23, 2023
Verified Buyer
Excellent customer service .. the rep handled all my needs in a professional and timely matter .
Tonia Curry
Jan 22, 2023
Verified Buyer
Excellent customer service.
Louis Oduro
Jan 21, 2023
Verified Buyer
Everything about you is best.
Josephine Armes
Jan 20, 2023
Verified Buyer
Strongly reccomend...competent staffs and easy process..very competitive low rate....God bless.
ROSA ROJAS
Jan 20, 2023
Verified Buyer
I am thankful for the courteous and helpful staff. The experience was a very positive one for me. I would definitely use the service again. Thank you.
KARL HILL
Jan 20, 2023
Verified Buyer
outstanding customer service very polite and very thorough and will work with you to ensure they get every paper work correct
BELVA LEWIS
Jan 20, 2023
Verified Buyer
They made this refinance easy and quick. And cut my car payments in half. Excellent service.
About OpenRoad Lending
Since 2009, OpenRoad Lending has helped hundreds of thousands of customers save over $100/month on average by refinancing their auto loan!*


OpenRoad will customize loan options to best fit you, regardless of your credit. Our Loan Care Agents are auto refi experts and will help you accomplish your refinance goals. Recognized by Inc. Magazine as the 37th fastest growing private company in America, OpenRoad is a multi-time Dallas/Fort Worth Best and Brightest Company as well as a Best Place to Work by the Dallas Business Journal.


With OpenRoad, you are in the driver’s seat!



  • Lower Rates and Amazing Savings
  • A+ accredited by the BBB and a trusted member of the American Financial Services Association
  • Quick loan decisions, flexible financing options and cutting edge technology for a great experience
  • There’s no obligation to apply, no hidden costs and no application fees
  • The highest level of customer satisfaction and award-winning customer service


*Terms and conditions apply. See our site for details.
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OpenRoad Lending is a Verified Merchant
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