PBFY Flexible Packaging Other
4.4 From 1 to 5
743 Reviews
Overall Ratings
5 Stars
539
4 Stars
97
3 Stars
43
2 Stars
25
1 Star
39
Reviews 743
Recommend 9 / 10
TrustScore 8.89 / 10
Write a Review
Olga Mankova
Apr 10, 2017
Verified Buyer
Very fast shipping!
Response from PBFY Flexible Packaging
Apr 14, 2017
Thanks, Olga! I'm glad to hear you received your order so quickly. We appreciate you taking the time to let us know we're doing a great job!
Jessica Gerding
Apr 10, 2017
Verified Buyer
It's always a simple, straight forward, no hassle experience shopping with PBFY.
Response from PBFY Flexible Packaging
Apr 13, 2017
Thank you for your review and feedback, Jessica! We're so glad you had a great experience with PBFY and we hope to see your next order with us soon. If you need anything else, please let us know.
Oluyemisi Ogundipe
Apr 10, 2017
Verified Buyer
Navigation on getting the different sizes of product could be a bit more user friendly .

Otherwise process was prompt after that and delivery was also on time.
Response from PBFY Flexible Packaging
Apr 13, 2017
Thank you, Oluyemisi! your feedback is important to us and we will see if we can make our website even more easy to use. We're glad your experience was a good one!
Nai Li
Apr 10, 2017
Verified Buyer
Shipping fast...
Response from PBFY Flexible Packaging
Apr 14, 2017
Thank you for the review, Nai Li! We can ship most orders the same day and with our new warehouse in Tennessee, we can cover both coasts really fast. Hope to see you again soon!
Gi Yi
Apr 09, 2017
Verified Buyer
Good! Cheaper than other company!!
Response from PBFY Flexible Packaging
Apr 13, 2017
Thanks, Gi Yi! We do our best to stay competitive and still offer great products and services. Thank you for shopping with PBFY!
Eric Phillips
Apr 08, 2017
Verified Buyer
High quality items with prompt shipping
Response from PBFY Flexible Packaging
Apr 11, 2017
Thank you, Eric! We appreciate you leaving us a review and your feedback. Now that we have warehouses on both sides of the U.S., we can ship much faster!
uri gottschalk
Apr 07, 2017
Verified Buyer
meets all expectations
Response from PBFY Flexible Packaging
Apr 07, 2017
Hi Uri and thank you for your feedback. We're happy to hear our products and services met your expectations! We're looking forward to a long-term relationship with you.
Jessica Torres
Apr 07, 2017
Verified Buyer
I received exactly what I needed. But my only disappointment was inside the box, a lot of tin ties was damaged. Looks like the packing process was poorly. Next time please make sure to send the product correctly placed and secured.
Response from PBFY Flexible Packaging
Apr 11, 2017
Hi, Jessica. We've already been in touch with you about this, but we apologize that it happened at all. We're tracking down the cause but will certainly do what we can to fix it. Thank you for shopping with PBFY!
Michael Mesure
Mar 31, 2017
Verified Buyer
great
Response from PBFY Flexible Packaging
Apr 07, 2017
Thank you so much for your feedback, Michael! We appreciate you shopping with us. If you need anything else, please let us know.
DAN SKINNER
Mar 23, 2017
Verified Buyer
We ran out of one of our stock bags and because of your new TN location we were able to get bags in record time. We will be ordering again.
Dan "The Coffee Man"
Response from PBFY Flexible Packaging
Mar 24, 2017
That's awesome to hear we were able to help you out in a pinch, Dan! This is exactly why we opened up our new warehouse in Tennessee...to ship faster! Thank you for your business and we hope to see another positive review from you in the future.
joseph orr
Mar 22, 2017
Verified Buyer
Ships fast.
Response from PBFY Flexible Packaging
Mar 22, 2017
Thanks for the feedback, Joseph! With our new warehouse in Tennessee, our East Coast customers will receive their order much faster while our warehouse in California takes care of the West Coast. Thank you for your business!
Leila Carvajal Erker
Mar 21, 2017
Verified Buyer
The bags I ordered were great. I asked for a sample of a different type (which they could have included in the box I ordered), but I didn't receive it. It would have been saving for them not to have to mail it separately to me, but in general it was a great experience and I am satisfied with the product I ordered.
Response from PBFY Flexible Packaging
Mar 21, 2017
Thank you so much, Leila! We appreciate your feedback and taking the time to send us a review. The reason why we ship free samples separately is so it doesn't change the shipping weight of your order that has already been processed. Thank you for your business!
Jeremy Deeds
Mar 19, 2017
Verified Buyer
Fast shipping, quality bags!
Response from PBFY Flexible Packaging
Mar 20, 2017
Thank you for the review, Jeremy! We're glad you had a great experience with us! Thank you for your business.
Jeff Webster
Mar 17, 2017
Verified Buyer
Great!
Response from PBFY Flexible Packaging
Mar 17, 2017
Thank you, Jeff! Appreciate you taking the time to give us your feedback and thanks for being a PBFY customer!
Mallory Cowell
Mar 17, 2017
Verified Buyer
Everything is great, I just wish your coupon codes lasted longer so I could actually use them
Response from PBFY Flexible Packaging
Mar 17, 2017
Thank you, Mallory! Most of our coupons don't expire, but some will for specials, close-outs and holidays.Be sure to join our newsletter and follow us on Twitter to get notified of sales and discounts! Thanks again for your business.
Jerome Stiger
Mar 12, 2017
Verified Buyer
Problem with initial order. Good customer service worked to rectify the situation.
Response from PBFY Flexible Packaging
Mar 13, 2017
Thanks for the feedback, Jerome! Sorry to hear you had a problem with your order, but I'm glad our customer service came through and fixed it! We appreciate you choosing PBFY and hope to earn your business for a long time.
Lauri Hampton
Mar 10, 2017
Verified Buyer
Amazing customer service. Thank you for giving me the quantity discount even though we had to ship in separate orders.
Response from PBFY Flexible Packaging
Mar 10, 2017
Glad we were able to help you out, Lauri! Our Customer Service team is always willing to go the extra mile for our customers. Thank you for choosing PBFY!
pat lupica
Mar 10, 2017
Verified Buyer
Fast, reliable, and high quality products.
Response from PBFY Flexible Packaging
Mar 10, 2017
Woohoo! Thanks, Pat! We might be a little biased, but we 100% agree with you!
Steve Richards
Mar 10, 2017
Verified Buyer
Easy online ordering, good prices, and the boxes show up almost the next day.
Response from PBFY Flexible Packaging
Mar 10, 2017
Thanks, Steve! With our new warehouse in Tennessee that we opened last year, we can ship to our customers much faster. We hope to see your next order with us soon!
Tamara Donofrio
Mar 06, 2017
Verified Buyer
Pbfy is always efficient! Great service
Response from PBFY Flexible Packaging
Mar 10, 2017
Thanks so much, Tamara! Our team does a fantastic job and goes above and beyond for all our wonderful customers.
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.

WHERE WE DO IT

We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.

Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.

Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.

GLOBAL DISTRIBUTION

For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.

MAJOR BRANDS TRUST PBFY

PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
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PBFY Flexible Packaging is a Verified Merchant
Questions? Contact Us
support@pbfy.com
1-877-224-7496
9am - 5pm PST
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