PBFY Flexible Packaging Other
4.4 From 1 to 5
744 Reviews
Overall Ratings
5 Stars
540
4 Stars
97
3 Stars
43
2 Stars
25
1 Star
39
Reviews 744
Recommend 9 / 10
TrustScore 8.89 / 10
Write a Review
Brendon Maxwell
Jan 27, 2017
Verified Buyer
The new facility in the Midwest makes PBFY and even better option for our company. Faster shipping is a game changer.
Response from PBFY Flexible Packaging
Jan 27, 2017
Thanks, Brendon! We're so glad to hear our new warehouse in Tennessee provides you with faster service. That was the goal! We're looking forward to working with you for a long time.
Sam Vanden Heuvel
Jan 27, 2017
Verified Buyer
No problems.
Response from PBFY Flexible Packaging
Jan 27, 2017
Great to hear, Sam! Thank you for the feedback and we're looking forward to a long term relationship.
Susan King
Jan 24, 2017
Verified Buyer
Quality product. Timely Shipping. Website easy to navigate and find products.
Response from PBFY Flexible Packaging
Jan 25, 2017
Thank you, Susan! We appreciate the feedback on everything you mentioned!
Jennifer McCarthy
Jan 23, 2017
Verified Buyer
We are pleased with both product and service.
Response from PBFY Flexible Packaging
Jan 23, 2017
Thank you for your feedback, Jennifer! We hope to see you as a long time customer.
Chris Curtis
Jan 22, 2017
Verified Buyer
Great Service
Response from PBFY Flexible Packaging
Jan 23, 2017
Awesome! Thanks for the feedback, Chris!
Zofia Malisiewicz
Jan 20, 2017
Verified Buyer
Very good service.
Response from PBFY Flexible Packaging
Jan 23, 2017
Woohoo! Thanks, Zofia! We're so glad to hear you're happy with our service.
Keith Karp
Jan 20, 2017
Verified Buyer
As always a great experience!
Response from PBFY Flexible Packaging
Jan 23, 2017
That's great to hear, Keith. Thank you for the feedback and we'll keep doing out best to make customers like you happy!
Janice Bell
Jan 19, 2017
Verified Buyer
PFBY has an easy to use website and delivered the high quality materials I was expecting on time.
Response from PBFY Flexible Packaging
Jan 20, 2017
Thanks, Janice! We appreciate your feedback about our website. We put a lot of effort into it to make it easy, fast and functional. Glad your order arrived on time and was what you expected. If there's anything else you need, let us know!
timir ambasth
Jan 18, 2017
Verified Buyer
I experienced professional services.
Response from PBFY Flexible Packaging
Jan 20, 2017
Thanks, Timir! Glad to hear that you received great service from PBFY!
Chuck Swift
Jan 12, 2017
Verified Buyer
Great service, fast shipping and quality products.
Response from PBFY Flexible Packaging
Jan 12, 2017
Woohoo, a trifecta! Thanks for the great feedback, Chuck!
Phil Knutson
Jan 12, 2017
Verified Buyer
The last bag order -- copper colored bags are greasy/slimy to the touch, have to be cleaned with alcohol before using, while the other colors are fine. Also, copper color last 2 orders has lightened in color to start to be more champagne that a rich deep copper. Please correct both of these.
Response from PBFY Flexible Packaging
Jan 12, 2017
Hi, Phil. Thank you for your feedback and we apologize for the issue you experienced. We'll be in touch with you today to start the RMA process to replace those bags. We stand behind our product and want you to be happy. Please let us know if there's anything else you need and thank you for your business!
lukas warden
Jan 12, 2017
Verified Buyer
Always great. Keep it up
Response from PBFY Flexible Packaging
Jan 12, 2017
Thanks for the great feedback, Lukas! We appreciate you taking the time to let us know how we're doing. Thank you for your business. We'll do our best to keep getting better!
Blake Olsen
Jan 09, 2017
Verified Buyer
*So* disappointed with the customer service. I've been trying for weeks to get resolve on a defective product they sent me. I'm sure that they have good customer service somewhere, I'm just not experiencing it.
Response from PBFY Flexible Packaging
Jan 12, 2017
Hi, Blake. We deeply apologize for the experience you had. Thank you for your understanding and we're happy that this has been resolved for you. If there's anything else you need, don't hesitate to contact us at PBFY.com or 1-877-224-7496. Thank you for your business!
Rev Jacquetta P
Jan 06, 2017
Verified Buyer
My bags arrived quickly and in good order. They're exactly what I needed.
Response from PBFY Flexible Packaging
Jan 06, 2017
Glad to hear we exceeded your expectations, Rev! Thanks for your business and great review.
Jonathan Pruitt
Jan 05, 2017
Verified Buyer
I ordered a hand impulse sealer, which your company uses a 3rd party drop shipper to provide. MY order had a mismatch between the repair kit I ordered (for the wrong unit) and the impulse sealer itself. Ok, my mistake. But I called after a couple of days to say that my shipment was time sensitive and I needed to know why the order hadn't shipped yet. It took another week to get that answer, and I had to order a second unit from another seller in order to have a working unit after my deadline. Of course they arrived at the same time. Very Frustrating and wasteful.
PANAMA NETBUY DMR
Jan 04, 2017
Verified Buyer
Great!
Response from PBFY Flexible Packaging
Jan 04, 2017
Thank you so much for taking the time to give us your feedback. We strive for EXCELLENT, but we'll take a GREAT anytime! :)
Linda bloomer
Dec 31, 2016
Verified Buyer
PBFY is great. Only wish they offered on purchases over $200.
Response from PBFY Flexible Packaging
Jan 02, 2017
Thank you, Linda! We think you're great, too.
Debbie Doran
Dec 28, 2016
Verified Buyer
ordering was easy and it arrived quickly.
Response from PBFY Flexible Packaging
Dec 29, 2016
Thanks for the feedback Debbie, we work hard to make the ordering process as easy as possible. Thank you for your business!
SATISH PATEL
Dec 26, 2016
Verified Buyer
Good
Response from PBFY Flexible Packaging
Dec 27, 2016
Satish, that's a great review and we appreciate it! Let us know if you need anything!
Jeanette Peterson
Dec 23, 2016
Verified Buyer
Pretty quick turn around. Good selection. Good quality products.
Response from PBFY Flexible Packaging
Dec 23, 2016
It's GOOD to hear you are pleased with our products Jeanette! Thanks for the awesome review.
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.

WHERE WE DO IT

We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.

Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.

Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.

GLOBAL DISTRIBUTION

For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.

MAJOR BRANDS TRUST PBFY

PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
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PBFY Flexible Packaging is a Verified Merchant
Questions? Contact Us
support@pbfy.com
1-877-224-7496
9am - 5pm PST
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