PBFY Flexible Packaging Other
4.4 From 1 to 5
744 Reviews
Overall Ratings
5 Stars
540
4 Stars
97
3 Stars
43
2 Stars
25
1 Star
39
Reviews 744
Recommend 9 / 10
TrustScore 8.89 / 10
Write a Review
Rebecca Singer
Dec 19, 2016
Verified Buyer
Hi. I'm really happy with the product and wish that there were less emails about the transaction!

Response from PBFY Flexible Packaging
Dec 19, 2016
Thanks for the feedback about the emails Rebecca, we really appreciate it. We try to keep our customers informed about their purchase, sorry for filling up your inbox but we look forward to working with you in the future!
Karina Belkin
Dec 17, 2016
Verified Buyer
Wonderful quality, fast shipping, and very helpful staff. Will definitely be repurchasing for my business.
Response from PBFY Flexible Packaging
Dec 19, 2016
Glad to hear it Karina! We're happy that you're happy with our products and services. We're thrilled to be working with you and hope to for a long time!
Lance Roper
Dec 16, 2016
Verified Buyer
I've always enjoyed my experience with PBFY!
Response from PBFY Flexible Packaging
Dec 19, 2016
Thanks for the great review Lance, we enjoy working with you too!
Michael feyock
Dec 14, 2016
Verified Buyer
Returned orDer and was charged twice for shipping ..only complaint.
Response from PBFY Flexible Packaging
Dec 16, 2016
Michael, sorry for the additional shipping charge, glad we straightened that out for you. We look forward to taking care of you in the future!
Rachele McGinty-Mock
Dec 13, 2016
Verified Buyer
Packaging arrived the very next day.
Rice paper pouches are perfect quality!
Response from PBFY Flexible Packaging
Dec 16, 2016
Rachele, we are so happy to hear you are enjoying the PBFY experience! Thanks for being a loyal customer!
Andrew Newell
Dec 12, 2016
Verified Buyer
Great service ... great product ... will be back for more excellent stand up pouches!
Response from PBFY Flexible Packaging
Dec 16, 2016
Glad to hear you are enjoying the PBFY experience Andrew! Thanks for the stellar review!
Georgia Earley
Dec 12, 2016
Verified Buyer
I
Response from PBFY Flexible Packaging
Dec 13, 2016
Hi, Georgia! It appears that in your excitement while writing your review about PBFY, you hit the submit button too soon and your full review wasn't captured. We assume you were going to say something like "I think PBFY is the greatest company I've ever dealt with and will never buy bags from anyone else!" or something along those lines. We're so happy that you feel that way and we are honored to have you as a customer.
Betty Blandon
Dec 12, 2016
Verified Buyer
great
Response from PBFY Flexible Packaging
Dec 16, 2016
Thanks for the GREAT review Betty, we really appreciate it!
Denis Leblanc
Dec 12, 2016
Verified Buyer
Experience was great other then having to wait for an out of stock item.
Response from PBFY Flexible Packaging
Dec 16, 2016
Denis - we apologize for the inconvenience. We really appreciate your business, thanks for the review!
Koal Artzer
Dec 02, 2016
Verified Buyer
I have made 3 transactions and 2 of them were messed up badly. The first: I ordered a sample and the never showed up. The second: I ordered bags 10 days in advance to when I needed them and they SHIPPED about 12 days after I ordered them. Will not continue using PBFY.
Response from PBFY Flexible Packaging
Dec 02, 2016
Koal, we really appreciate your business and apologize for any issues you experienced. We researched your order history and believe we found a solution! We will be reaching out to you today. Thank you for contacting us.
Jon Stauffer
Dec 02, 2016
Verified Buyer
Thanks for the prompt shipping!
Response from PBFY Flexible Packaging
Dec 16, 2016
Thanks for the great review Jon! We are so happy you are enjoying the PBFY experience, thanks for being an awesome customer.
reyes avila
Dec 01, 2016
Verified Buyer
Always great
Response from PBFY Flexible Packaging
Dec 16, 2016
Reyes, we are always glad to hear our customers are happy. Thanks for taking the time to leave a GREAT review!
Deeds Jeremy
Nov 30, 2016
Verified Buyer
Fast shipping, good communication, delivery on time as promised!
Response from PBFY Flexible Packaging
Dec 16, 2016
Jeremy, we are super excited to hear you're enjoying the PBFY experience. Thanks for being a loyal customer!
Mark Esslinger
Nov 29, 2016
Verified Buyer
Thank you so very much! Excellent products!
Response from PBFY Flexible Packaging
Dec 16, 2016
You're welcome Mark, and thank you for being an excellent customer!
Greg Nunn
Nov 28, 2016
Verified Buyer
Web site easy to use, ordering is simple, delivery is prompt. I am glad you went back to the original clear gold vacuum bag with zipper bags.
Response from PBFY Flexible Packaging
Dec 16, 2016
Greg, thanks for your business and the awesome review on our website! We put a lot of hard work into making sure our site is easy to navigate and order from. We are so glad to hear you enjoyed your shopping experience!
Justin Koehn
Nov 28, 2016
Verified Buyer
Always a good experience doing business with PBFY!
Response from PBFY Flexible Packaging
Dec 16, 2016
Justin, we are happy to hear you are pleased with the PBFY experience. Thanks for being a loyal customer!
Kern Trembath
Nov 26, 2016
Verified Buyer
As always, PBFY's service and products were excellent. Their gold-poly valved coffee bags are our customers' favorites because of the rounded corners. The warm and friendly staff, competitive prices, and quick shipping speed means that our inventory is always perfectly balanced. Thanks!
Response from PBFY Flexible Packaging
Nov 28, 2016
Kem, thanks for the great review. We work really hard to keep loyal customers like yourself happy, so we are glad to know that you are pleased with our products, shipping and customer service. We look forward to taking care of you in the future!
Beth McMillen
Nov 20, 2016
Verified Buyer
I appreciate the free shipping on orders over $400, but it is frustrating that a person can only order bags to get that benefit. The last time I ordered I didn't need all bags. I needed other supplies, like resealable tape, and I was going to order alot of it, but it did not qualify for the free shipping. As a result, I had to buy bags that I didn't need because the shipping is so incredibly expensive and I found another company that would ship the resealable tape for free shipping. I feel that you lost business because you don't allow whatever comes to $400 to qualify for free shipping.
Response from PBFY Flexible Packaging
Dec 16, 2016
Beth, thank you for your feedback. We really appreciate the time you took to leave a detailed review! Our top sellers are our bags so that is why we offer free shipping on that product category. With that being said, our customers needs always come first. We will be taking your feedback into consideration for our future promotions.
robyn littler
Nov 15, 2016
Verified Buyer
Bags arrived promptly and in good condition. Thank you!
Response from PBFY Flexible Packaging
Dec 16, 2016
We are so happy to hear you are enjoying the PBFY experience, Robyn! Our number one priority is customer satisfaction. Thanks for the amazing review!
Lisa Marsh
Nov 12, 2016
Verified Buyer
My items were received on time and exactly what I ordered, that is so important for small business so MsPsGFree.Inc absolutely endorses PBFY for packaging.
Response from PBFY Flexible Packaging
Dec 16, 2016
Lisa, we are very fortunate to have customers like MsPsGFree.inc and we are honored by your endorsement! Thank you for being such a loyal customer and taking the time to leave a great review.
About PBFY Flexible Packaging
PBFY Flexible Packaging is a leading, innovative manufacturer and distributor of flexible packaging bags, coffee packaging bags, food packaging bags, restaurant packaging, pouches, films, custom printed labels and other products. We offer just in time inventory for stock and custom flexible packaging accounts. The markets we serve include industries such as coffee, tea, specialty and natural foods, agricultural, pharmaceutical, pet food and more.

WHERE WE DO IT

We have two warehouses strategically placed in the Unites States to ship faster and save you money. When PBFY first opened, we covered the entire United States from our warehouse in Brea, California (Orange County). We have since expanded our operations to Portland, Tennessee (near Nashville) that allows faster shipping to our customers on the East.

Both locations offer shipping and receiving, as well as in-house production for Hot Stamp printing, valve processing, silk screen printing, heat transfer, and label and hang hole applications for bags and pouches.

Key products we manufacture include printed high-barrier laminated materials (foils and metalized) that add color and protection to food and consumer product packaging; full body film shrink sleeves for labeling bottled beverages and other unique product containers; laminated and printed pouch roll stock; tamper-resistant and laminated foil backings for pharmaceutical packages; vacuum pouches that are boilable and microwave safe; shrink wrapping bags and films.

GLOBAL DISTRIBUTION

For over three decades, we’ve supplied major industries with innovative products that help with their success. From coffee bags to custom product packaging, PBFY has become a leader in the food and product packaging industry. Our global distribution includes dozens of countries worldwide.

MAJOR BRANDS TRUST PBFY

PBFY supplies products and services to thousands of companies around the world. When you pick up a bag on a store shelf or fill a coffee bag with beans at your local cafe, chances are it’s a bag made by PBFY!
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PBFY Flexible Packaging is a Verified Merchant
Questions? Contact Us
support@pbfy.com
1-877-224-7496
9am - 5pm PST
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