Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
Merrilee M
Feb 29, 2020
Verified Buyer

My chiropractor uses the CM-7 and I decided to buy one for home use. When It stopped working, PADO replaced it with no problem at all. I love the product.
Amy
Feb 29, 2020
Verified Buyer
I was having a problem with my 2 yr. old massager holding its charge. I emailed Pado asking if I could buy a new battery. Instead, Pado offered to replace my massager immediately. I was pleasantly surprised. Their customer service has always been prompt and exceeds my expectations. Great product, great service.
Dustin
Feb 29, 2020
Verified Buyer
My issue was resolved quickly
HISHAM H
Feb 28, 2020
Verified Buyer
Thanks for the awesome service!
Amber
Feb 28, 2020
Verified Buyer
Excellent customer service and replacement policy
Jerry
Feb 28, 2020
Verified Buyer
We were very satisfied with the prompt service. Our replacement came quickly and the entire process went very smooth. Thank you very much.
Eric K
Feb 28, 2020
Verified Buyer
Great after service!!!
Thank you.
Robert D
Feb 27, 2020
Verified Buyer
I like the messager well made i really enjoy it just wish it messaged deeper than it does but overall nice product and customer service was great
Michael
Feb 27, 2020
Verified Buyer
This was a warranty issue and Pado was excellent. Quick response and great service. I will buy again.
Aaron
Feb 27, 2020
Verified Buyer
Customer service went above and beyond what I expected.
Tara H
Feb 27, 2020
Verified Buyer
Does a great job!
Lauren K
Feb 27, 2020
Verified Buyer
Great customer service, exchanged a product without any hassle when it was defective.
Gary B
Feb 26, 2020
Verified Buyer
I had problems with the last 2 Pado's. First one the handle was slipping around and you couldn't hold it steady, You replaced it, without any issues. The one you sent to replace it lasted 7 to 8 months and would not charge, You replaced it, without any issues. Love that!!
I literally take it everywhere.. to work, in the car... everywhere. Because of that I must have gotten at least 6 people to buy this Pado. Including my Chiropractor, my Cupping treatment professional, also their physical therapy Dept.
This is the best product for me and my lower back / spine injury. Along with my herniated disc T2-T4. Using it among the muscles on each side of my spine.
So yes I could do a commercial for you about this pain saving Pado friend of mine.
Afi M
Feb 26, 2020
Verified Buyer
It was amazing, I love your brand and the customer service that goes with it!!!!
Emily W
Feb 25, 2020
Verified Buyer
I purchased a Pado massager 2 years ago and have loved it for the actual massage quality. However, the battery life definitely went downhill fast after the fist 6 months of use. After about 1 year I could only use it for about 1-2 minutes before the massager turned off due to a dead battery even when it was fully charged. We are needing it again badly for myself and my son, so i contacted the customer service for PADO and they sent me a replacement massager and paid return shipping on my current unit! I have nothing but positive things to say about their customer service! I definitely feel like they value their clients and work hard to make sure people have a positive experience!
AMY P
Feb 25, 2020
Verified Buyer
The Purewave I bought last year no longer works (haven't used it months and it won't charge). I called, thinking the warranty expired, but they sent me a new unit!! Very satisfied.
Glen W
Feb 25, 2020
Verified Buyer
Thank you for replacing and upgrading my nassager!!! It's Amazing!!!
Dianne
Feb 25, 2020
Verified Buyer
Yes
William W
Feb 25, 2020
Verified Buyer
Great customer service. Highly satisified.
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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