Pado Inc https://purewave.com Retail
4.7 From 1 to 5
3079 Reviews
Overall Ratings
5 Stars
2609
4 Stars
215
3 Stars
74
2 Stars
41
1 Star
140
Reviews 3079
Recommend 9 / 10
TrustScore 9.49 / 10
Gil
Mar 13, 2020
Verified Buyer
Good machine. Customer service is fantastic.
Henry H
Mar 12, 2020
Verified Buyer
Quick, no hassle warranty service.

Rep was courteous and took care of my case very quickly.
Gary H
Mar 12, 2020
Verified Buyer
Great product, Thanks to customer service for standing by your products.
Stephen
Mar 10, 2020
Verified Buyer
Very professional and friendly Resolved my issue immediately
Paul B
Mar 10, 2020
Verified Buyer
Amazing service.
Elaine
Mar 09, 2020
Verified Buyer
I called customer service and told them I had my pure wave massager for 5 years and used it 5 times..I asked if it was the charger I needed to replace and they said we are going to send you a new massager at no charge and all I had to do was send back my old massager. I received it last week and I can’t tell you how much I love it!, Thank you Pado for really taking care of me..
Daniel
Mar 09, 2020
Verified Buyer
I have never dealt with a company with this great of customer service!
Paul
Mar 09, 2020
Verified Buyer
Product works fantastic. Customer service outstanding!
Ken R
Mar 06, 2020
Verified Buyer
Great customer service!
Claude
Mar 05, 2020
Verified Buyer
Great mobile device
Theresa
Mar 05, 2020
Verified Buyer
Your company is awesome! Live my massager. Thank you
Donna
Mar 05, 2020
Verified Buyer
I reached out to the company for help with an issue. They automatically sent me a replacement of the item. They were wonderful.
Jessica
Mar 05, 2020
Verified Buyer
I love my massager and was dreading the return process when it broke. Pado made that process easy and hassle free. I’m so glad I purchased my massager from them!!!
Vincent M
Mar 04, 2020
Verified Buyer
Best purchase ever. Helps with all my aches and pains. Would recommend it to all my friends who are tournament golfers. Beats going to massage person. Would be lost without the Purewave.
Pat
Mar 04, 2020
Verified Buyer
When my new massager stopped working, they were quick to send me a replacement, that works great.
Nancy A
Mar 03, 2020
Verified Buyer
I originally purchased the Prado Wave in 2018. I used it sparingly but as time worn on, so did the battery and although it hadn’t seen much use, it did not take a charge. I complained on social media, not to get a response, but just to let others know that the battery doesn’t last long. I was contacted by Pado and they said they would send me a replacement. I was very surprised and delighted. Thanks Pado!
zhila
Mar 03, 2020
Verified Buyer
excellent product!
Luella
Mar 03, 2020
Verified Buyer
Pado’s customer service was excellent after a piece in my massage wand malfunctioned. They very quickly helped us resolve the problem.
Gregory G
Mar 02, 2020
Verified Buyer
Pure wave product is excellent in performance and comes with the best product support.
Dharylle -
Mar 01, 2020
Verified Buyer
Nice customer service.
About Pado Inc
At Pado Inc, we are dedicated to revolutionizing the way you experience technology in your daily life. Our mission is to provide innovative solutions that enhance connectivity and improve overall well-being.

We specialize in developing cutting-edge products that seamlessly integrate into your lifestyle, ensuring you stay connected and productive wherever you are. Our team of experts is committed to pushing the boundaries of technology while maintaining a strong focus on user experience.

With a passion for excellence and a commitment to sustainability, we strive to create products that not only meet your needs but also contribute to a better world. Join us on this journey as we redefine the future of technology, one innovative solution at a time.
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Pado Inc is a Verified Merchant
Questions? Contact Us
support@padousa.com
866-528-1010
8AM - 5PM PST
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