Rosenthal Online Store Other
4.5 From 1 to 5
947 Reviews
Overall Ratings
5 Stars
724
4 Stars
102
3 Stars
34
2 Stars
30
1 Star
57
Reviews 947
Recommend 9 / 10
TrustScore 9.09 / 10
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Jon B.
May 07, 2017
Verified Buyer
Customer service was great. I expected more on the quality of the product. Too many inconsistencies with the glasses purchased. Smooth edge of a glass to a flat one. Very odd.
Jon B.
May 07, 2017
Verified Buyer
Customer service was great. I expected more on the quality of the product. Too many inconsistencies with the glasses purchased. Smooth edge of a glass to a flat one. Very odd.
Donald C S.
May 07, 2017
Verified Buyer
Rosenthal DE was very helpful in identifying a close match to my old Arzberg china pattern. Rosenthal USA was very helpful in placing the order.
Joseph K.
May 05, 2017
Verified Buyer
The coffee cups are just beautiful and great for entertaining guest
Jacqueline D.
May 03, 2017
Verified Buyer
I am entirely pleased with my experience. Ordering was simple; the item I needed to replace was available; it was an easy check-out. I do not yet have the item but have received word and tracking indicating it will arrive tomorrow-very fast!

Thank you.
Peter T.
May 03, 2017
Verified Buyer
Your website is easy to use and makes good use of my time.
Debra W.
May 01, 2017
Verified Buyer
Ordering process cannot be improved on from my standpoint. I do not recommend any changes.
Sibylle M.
Apr 26, 2017
Verified Buyer
We love the plates and soup bowls.
SeungEun L.
Apr 25, 2017
Verified Buyer
Nothing!
Jonathan W.
Apr 22, 2017
Verified Buyer
The order procedure was very easy and the products were depicted well on the website. The progression of the ordering process was very good. The only problem for me was that I was ordering a wedding gift and there was no way to designate the order as a gift. You have a "comment" section, but it was not clear to me that the recipient would receive the comment. Your website really needs to have a page devoted to orders being gifts that allows for a message, potentially wrapping, etc.
DAVID G.
Apr 18, 2017
Verified Buyer
For once, a checkout that did not make me jump through 1000 hoops just to buy something.
Etienne S
Apr 18, 2017
Verified Buyer
I had no problem eith your services and would recommend you to a friend!
Arezou R.
Apr 15, 2017
Verified Buyer
Shipping took long!
Bonnie L.
Apr 11, 2017
Verified Buyer
I was very pleased with the whole ordering process, excellent packaging and on time delivery!
My only disappointment was to see that my Rosenthal bowls were made in China. They appear to be of good quality.
Heiner B.
Apr 09, 2017
Verified Buyer
Quick and reliably delivery
wide assortment of dinner ware
Andrei B.
Apr 07, 2017
Verified Buyer
Everything was great
Barbara B
Apr 06, 2017
Verified Buyer
Wonderful!! Thank you! I liked everything about this order!
sandra m.
Apr 04, 2017
Verified Buyer
very satisfied, thanks
Claire V.
Apr 01, 2017
Verified Buyer
The items arrived today in perfect condition and were packed securely. Ordering online was easy and I received the appropriate notifications. Very satisfied will order from the site again.
Jean W.
Apr 01, 2017
Verified Buyer
Terrific service! Wonderful, generous, classy company, as well as, personal daily wine enjoyment!!
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the “Trend Factory” with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection “Rosenthal meets Versace” with its luxurious porcelain services and exclusive gift ideas. TRADITION IN DESIGN Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities – privy councillor Philipp Rosenthal and his son Philip Rosenthal – until well into the 1970’s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations – shaped by design and the encounter with art and culture – stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects. "Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era – but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times." Philip Rosenthal, 1962
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Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST
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