947
Reviews
Reviews
947
Recommend
9 / 10
TrustScore
9.09 / 10
Natasha B.
Verified Buyer
Great customer service!
Michael B.
Verified Buyer
Great china.
Just wish US website had available for ordering (on its site) all the items in a collection.
(It shouldn't be necessary to special order from Rosenthal Germany.)
Just wish US website had available for ordering (on its site) all the items in a collection.
(It shouldn't be necessary to special order from Rosenthal Germany.)
edgar s.
Verified Buyer
the payment process, reason they charge in my amex then ask me to reporcess the paymento to paypall
an email was sent explain to me the reason the only thing need to imporve
but i undertsand is a control isuue reason my credit card is from mexico
an email was sent explain to me the reason the only thing need to imporve
but i undertsand is a control isuue reason my credit card is from mexico
Stephanie K.
Verified Buyer
One glass arrived broken.
I ordered and paid for next day air on a Thursday morning hoping to set my table for a party that Saturday, but did not receive my order unitl the following Monday.
I ordered and paid for next day air on a Thursday morning hoping to set my table for a party that Saturday, but did not receive my order unitl the following Monday.
Rex v.
Verified Buyer
My recent order was a great improvement over my first order with rostental . My first order, from 2014 from rosenthal outlet store, was a disaster. I was at that time sent an incorrect item and was never able to get the correct item, despite repeated attempts to contact the vendor as well as even registering a complaint with the NY Better Business Bureau. [Unfort the company was not at the time registered with BBB, so I ran out of options]. I'm still irritated. Notwithstanding, my order from Rosental USA in 2017 was perfect.
Lauritz M.
Verified Buyer
Completely satisfied with purchase.Excellent and prompt service.
Hanna S.
Verified Buyer
easy to use
Jonathan W
Verified Buyer
Great service, crockery arrived well packed and organized, would highly recommend using as we will again in the future. Super Yacht ENCORE
Carla Z
Verified Buyer
I was very happy to find some of the Rosenthal china pattern that I needed. I wish they had even more!
The order process was quick and easy and the package came very quickly.
The order process was quick and easy and the package came very quickly.
Michael T
Verified Buyer
Si¡
Rita J
Verified Buyer
Wonderful website, items were very reasonably priced, and shipping was very fast. Packaging was immaculate. Thank you!
Norman M
Verified Buyer
I ordered a Rosenthal Fuga wine glass and have just received it. After placing my order online, the initial glass was promptly shipped via UPS. Unfortunately, UPS failed to deliver it to my address (although UPS emailed me, saying that it had been delivered). I then contacted Rosenthal via their website help-function. *** took responsibility for my order and immediately had a replacement glass shipped. The replacement glass has been delivered and was shipped "priority" with excellent packaging. Annette and her team have done an excellent job in responding to this situation. I am very appreciative of this customer service.
Tammy J.
Verified Buyer
Very Good
Erlinda M.
Verified Buyer
My experience was very good. I purchased online and received the items well packed and they arrived safely. Will be back to shop again. Thank you.
Gregory G
Verified Buyer
Great the package arrived within one day and with free shipping exactly the plate we were looking for.
Thanks,
***
Thanks,
***
Customer
Verified Buyer
bien
Greg W.
Verified Buyer
*** was helpful and prompt in his responses. We got what we needed quickly. Thank you.
Christiana I.
Verified Buyer
I was very satisfied.
The ordered dishes arrived here safe and sound.
And yes, I would recommend you to others.
The ordered dishes arrived here safe and sound.
And yes, I would recommend you to others.
Rogerio Z.
Verified Buyer
Excellent service
Pierre T.
Verified Buyer
Everything was just perfect, the vases, packing and the delivery
About Rosenthal Online Store
ROSENTHAL USA - EVERYTHING FOR THE WELL SET TABLE
Rosenthal has continually developed its collections to meet the requirements of global markets and modern consumers. Each of the successful Rosenthal brands, including the Rosenthal studio-line with design oriented, avant-garde services and objects of art in porcelain and glass, the Rosenthal classic with its timelessly beautiful, elegant porcelain collections and Thomas, the Trend Factory with design oriented consumer porcelain, offers contemporary and high quality products. The extensive product range is complemented by the lifestyle collection Rosenthal meets Versace with its luxurious porcelain services and exclusive gift ideas.
TRADITION IN DESIGN
Over 135 years an extraordinary, richly diverse company has grown in the town of Selb/Upper Franconia, that today is one of the leading suppliers worldwide for contemporary, innovative design for the tabletop, home interiors and gift areas and a range of brands with an international appeal. The company was shaped largely by the two entrepreneurial personalities privy councillor Philipp Rosenthal and his son Philip Rosenthal until well into the 1970s. The company is influenced today by the exceptionally close work with leading artists and designers from across the globe. A unique corporate culture has developed upon these foundations shaped by design and the encounter with art and culture stretching from product development to brand image and architecture to the corporate CI and the promotion of cultural projects.
"Consumer articles and objects of art have only maintained their cultural and material value over the centuries if they were designed as contemporary objects of their era but never as imitations. We therefore only work with artists and designers who may well represent differing directions, but have all dedicated themselves to designing contemporary originals of our times."
Philip Rosenthal, 1962
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Rosenthal Online Store is a Verified Merchant
Questions? Contact Us
help@rosenthalusa-shop.com
2018048000
9AM - 5PM EST
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