247
Reviews
Reviews
247
Recommend
8 / 10
TrustScore
8.48 / 10
Verified Buyer
My order was not correct and I was sent an incorrect item. I have tried to reach out to you to get the order corrected but that has been a difficult process. I hope this review will get the process started, for sending me the missing cake server in the Hannah pattern.
Judy Irene
Verified Buyer
Gorgeous cutlery, great price, easy to order, very fast delivery.
paula Hughes
Verified Buyer
Fabulous
Ellen Roposa
Verified Buyer
Product beautiful but customer service, including this survey are awful. I understand these are difficult times and I have been patient. I’m yet to get a response to calls, emails and surveys. I simply am trying to make a return.
pam janda
Verified Buyer
great silverware.Thanks
Merin Wexler
Verified Buyer
happy to have more spoons
Andrea Gurwitt
Verified Buyer
A seamless process. Items arrived within three days, all in perfect shape.
Kareen Balsam
Verified Buyer
My order went through with incorrect address - no number or street name and you MAILED IT THAT WAY!
I cannot correct it w/ UPS b/c it's wrong on too many levels. I need you to get in touch w/ me to make this right.
I cannot correct it w/ UPS b/c it's wrong on too many levels. I need you to get in touch w/ me to make this right.
christopher moschella
Verified Buyer
Excellent service, and high quality product.
Verified Buyer
I ordered a shaker and a measuring cup for the bar. It appeared that both were made by Sambonet. I received the objects made by some other brand (advertised “sambonet shaker” was actually made by “paderno world cousine” and the cups were unnamed. I tried to contact Sambonet to report it (email and phone) but so far received no answer. Planning to send the objects back.
Tom Mayewski
Verified Buyer
We love the product, flatware. We will be back.
Yula Chin
Verified Buyer
We love the Dream flatware we ordered, but we only received half the order. I'm still waiting to hear back after contacting Sambonet about the issue.
deirdre wimmer
Verified Buyer
Hello Sambonet!
Thank you for being available online for ordering flatware. My order was processed immediately, given the silverplate pattern is vintage and not generally available..
The pieces are a pleasure to admire, like the original. Sambonet is craftsmanship of distinction. Thank you, Deirdre W .
Thank you for being available online for ordering flatware. My order was processed immediately, given the silverplate pattern is vintage and not generally available..
The pieces are a pleasure to admire, like the original. Sambonet is craftsmanship of distinction. Thank you, Deirdre W .
Nancy Lin
Verified Buyer
Damaged product. No one reply emails.
Carol Ramser
Verified Buyer
The products are absolutely beautiful. Something arrived damaged and customer service replied quickly and fixed the situation without question. I highly recommend this company and their products.
Aya Matsunaga
Verified Buyer
I do love the product, it was just a little disappointing that the knife I ordered didn’t come in with bags and it had scratches.
josie gibb
Verified Buyer
You have a beautiful and elegant website and it is a pleasure shopping with you.
Debra Marshall
Verified Buyer
Smooth transaction and quality product.
Verified Buyer
Unique items you won’t find anywhere else
Dr. Annette Perschke
Verified Buyer
Just received 6 sets of Sambonet Flat place setting. They are of medium weight and a nice shine. The style accomodates many types of dining, from formal to casual. Looking forward to using these. ✨
About Sambonet Online Store
Sambonet is an internationally famous manufacturer of cutlery and tableware, both in the more traditional as well as in the more modern experimental design styles.
The collections are made from stainless steel, silver-plated stainless steel and nickelsilver-plated. The company has always taken great care to preserve the elevated quality level of its products, safeguarding the quality and craftsman’s care of the details and maintaining a constant relationship between tradition and innovation. Some products, such as the fish-kettle, the Center Line and the Elite trays of Linea 50 are famous and over the years have helped to consolidate the image of the brand at international level. They are today on show at the prestigious MoMA in New York
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Sambonet Online Store is a Verified Merchant
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