4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Elizabeth B
Verified Buyer
S&S Hybrid Mattress
A good quality mattress from a local Canadian company. I would buy another from Silk and Snow. Excellent customer service and delivery all the way to Nova Scotia. Thank you!
Response from Silk & Snow
Sep 01, 2021
Wonderful, Elizabeth! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Here’s to many more nights of happy sleep!
All the best,
Katie
Bob H
Verified Buyer
S&S Hybrid Mattress
A very comfortable sleep!
Response from Silk & Snow
Sep 01, 2021
Wonderful, Bob! Here’s to many more nights of happy sleep!
All the best, Katie
Marie B
Verified Buyer
S&S Hybrid Mattress
Received my mattress within two days of ordering. Mattress was delivered to the wrong door ( right floor and building). Contacted S&S to advise them and to ask a question. I received a quick response. The mattress is very nice and comfortable I'm having a bit of trouble adjusting to the change but find it to be an improvement over my last mattress. I find that I am able to sleep on my back, something I could never do before. At first, I was disappointed that my hip pain was not improving, however, after two weeks, I am finding that I progressively wake up with less pain pain. I hope I continue to enjoy my new mattress as time goes on. Overall, a very good experience so far.
Response from Silk & Snow
Sep 01, 2021
Such good news, Marie! We are so glad to hear that you are enjoying the S&S Hybrid Mattress and are getting a better night's rest. Here’s to many more nights of happy sleep, and less pain! Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
Shauna P
Verified Buyer
S&S Hybrid Mattress
I was hopeful but skeptical that a bed in a box could be not only delivered to our fairly remote location, but also great quality. My hopes were exceeded. The mattress is comfortable right from the start, easing lower back pain immediately. It is labeled Medium firm, but the foam topper feels softer than other medium firm mattresses. I thought that may indicate it was not firm enough, but after a week realized it was still medium firm, just with a softer upper layer. This actually helped side pressure points as well as back, so was an unexpected bonus. It seems well made, reasonably priced, and made in Canada making it an excellent choice all around.
Response from Silk & Snow
Sep 01, 2021
Hi Shauna! We are so glad to hear that you are enjoying your new mattress and experiencing less pressure throughout the night. Thank you for taking the time to write to us! Fingers crossed for many more nights of happy sleep! All the best, Katie
Anne M
Verified Buyer
S&S Hybrid Mattress
Very comfortable, side support in not excellent.
Response from Silk & Snow
Aug 30, 2021
Hi Anne,
Thank you for reaching out to us. We are sorry to hear that you're experiencing problems with side support - please give us a call when you have a chance and we can share some tips on how to get the best feel out of your mattress!
All the best,
Katie
Jeannie M
Verified Buyer
S&S Hybrid Mattress
Delivery was quick. We have only had the mattress setup (decompressed) for 3 days, and have slept on it one night. I like that the mattress (so far) is firm with a little give (plush firm). I love-love the linen sheets I also purchased and the pillows are amazing!
Response from Silk & Snow
Aug 30, 2021
Hi Jeannie,
Great news on all fronts! We are happy to hear that you’re enjoying your new mattress, sheets and pillows. Thank you for taking the time to write to us!
All the best,
Katie
Jason L
Verified Buyer
S&S Hybrid Mattress
Not certain yet how well things will work out. Not a huge noticeable difference as of yet (approx 2 weeks). There is a ridge forming on the top layer it seems....not one that digs in but rather seems to be almost like an air bubble. There was definitely a miscommunication with FedEx regarding delivery as I received an email stating it would be in a certain day so I waited around a good part of the day only to find out the mattress hadn't even been in FedEx hands yet (not sure if this was a FedEx error or S&S. Anyway, all in all, i have been able to sleep fairly well.
Response from Silk & Snow
Sep 02, 2021
Hi Jason!
Thank you for your feedback. We are so glad you have been able to sleep well!
All the best,
Brooklyn
Brad B
Verified Buyer
S&S Hybrid Mattress
The pillows and mattress are really comfortable, but where things really shined was the customer service. The courier damaged part of our shipment, and the service team quickly shipped out a replacement, and arranged for pickup of the damaged box for return. Thanks to the Customer Support team for doing CS the right way!
Response from Silk & Snow
Aug 30, 2021
Excellent news, Brad! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. I will definitely pass on your great feedback to the customer service team too. Here's to many more restful nights!
All the best,
Katie
Md S
Verified Buyer
S&S Hybrid Mattress
I’ve been using this product since one week. I recommend this product. It definitely has the quality and comfort.
Response from Silk & Snow
Aug 30, 2021
Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Katie
Michel R
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress, quality stitching and best night sleep I’ve had in a long time.
Response from Silk & Snow
Aug 30, 2021
That is so great to hear Michel! We are happy that you’re enjoying your new mattress.
All the best,
Katie
Neil M
Verified Buyer
S&S Hybrid Mattress
We have only had this bed for a few weeks, but so far it is excellent - nice and firm, but provides comfortable support where you need it most. I am a side sleeper and my partner is a back sleeper and we both enjoy it. Customer service throughput the purchase and delivery process was also great!
Response from Silk & Snow
Aug 30, 2021
Great news on all fronts, Neil! We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us!
All the best,
Katie
Andrew N
Verified Buyer
S&S Hybrid Mattress
Product is exceptional - great value as compared to others on the market. Digital advertising encouraged me to comparison-shop, and I'm glad I did.
Ordering and payment conditions were very good too.
Only 'bump' (and it's a small one) was the communication regarding shipping. I'd ordered a frame and mattress. The shipping notification didn't indicate that they were shipped separately - expectations were a bit tweaked as a result. Not huge, but would have liked a bit more detail.
All in all - highly recommended.
Ordering and payment conditions were very good too.
Only 'bump' (and it's a small one) was the communication regarding shipping. I'd ordered a frame and mattress. The shipping notification didn't indicate that they were shipped separately - expectations were a bit tweaked as a result. Not huge, but would have liked a bit more detail.
All in all - highly recommended.
Response from Silk & Snow
Sep 02, 2021
Hi Andrew!
Thank you for taking the time to write to us, we appreciate your feedback! Here’s to many more nights of happy sleep!
All the best,
Brooklyn
Monique L
Verified Buyer
S&S Hybrid Mattress
Easy to install. So far we find it comfortable.
Response from Silk & Snow
Sep 02, 2021
Hi Monique!
Thank you for your feedback. Happy sleeping!
Sincerely,
Brooklyn
Larry &
Verified Buyer
S&S Hybrid Mattress
After sleeping on our Queen Silk & Snow Hybrid for about 2 weeks, we can say that we are very happy with our purchase. From the first night we were quite surprised how nice it felt to lay on it and how comfortable it is for us. We had tried another more expensive mattress and honestly did not have this pleasant reaction as have with the Silk&Snow mattress. We sincerely hope this mattress continues to feel this good for a long time.
Response from Silk & Snow
Sep 08, 2021
Hi Larry!
Excellent news! We are thrilled to hear that you're enjoying your S&S Hybrid Mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Brooklyn
Christina L
Verified Buyer
S&S Hybrid Mattress
The mattress is nice and comfortable but it was way too soft for me.
Response from Silk & Snow
Aug 30, 2021
Hi Christina, so happy to hear that the process worked for you, even if the mattress didn't. While mattress preference is always subjective, we do understand the disappointment when something doesn't feel 100% perfect. I hope you are having more restful nights!
Katie
Mariah V
Verified Buyer
S&S Hybrid Mattress
Easily the best mattress I’ve ever slept on. Don’t hesitate - this is your new dream bed!
Response from Silk & Snow
Aug 30, 2021
Thank you for the amazing feedback Mariah :) Here’s to many more nights of happy sleep!
All the best,
Katie
Sasha M
Verified Buyer
S&S Hybrid Mattress
I was skeptical about matrass from the box but I did not sleep like this in years.
Great.....Highly recommend Silk and Snow mattress.
Great.....Highly recommend Silk and Snow mattress.
Response from Silk & Snow
Aug 30, 2021
Thank you for the amazing feedback Sasha :) Here’s to many more nights of happy sleep!
All the best,
Katie
Andrea S
Verified Buyer
S&S Hybrid Mattress
Like sleeping on a firm cloud, like being supported and cradled, yet floating. Two very enthusiastic thumbs up!
Response from Silk & Snow
Aug 30, 2021
Hi Andrea, Thank you for the amazing feedback :) Here’s to many more nights of happy sleep!
All the best,
Katie
Liz B
Verified Buyer
S&S Hybrid Mattress
I bought this mattress for my son....he says it's like sleeping on a cloud!
Response from Silk & Snow
Sep 01, 2021
We love to hear that Liz! Thank you for taking the time to write to us, we appreciate your feedback! All the best, Katie
Michael L
Verified Buyer
S&S Hybrid Mattress
This bed is fantastic! We were apprehensive about buying a bed that we had not tested but we were comforted by the 100 night trial. Outstanding comfort and value! We will be purchasing another mattress for our spare bedroom soon!
Response from Silk & Snow
Sep 02, 2021
Fantastic news, Michael! We are thrilled to hear that you are enjoying your new hybrid mattress and getting a good night's rest! Thank you for taking the time to write a review, we appreciate your feedback. All the best, Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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