4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Luigi G
Verified Buyer
S&S Hybrid Mattress
The mattress is great but is super smelly. It doesn't help that western North America is burning to the ground and we can't open our windows. What do you expect really when something like that is stuffed into a bag and delivered to your door. Well worth the stink though.
Rishi N
Verified Buyer
S&S Hybrid Mattress
Very comfortable
Response from Silk & Snow
Sep 02, 2021
Wonderful, Rishi! Here’s to many more nights of happy sleep!
All the best, Katie
Arthur B
Verified Buyer
S&S Hybrid Mattress
I was skeptical that a highly compressed mattress could recover its shape and comfort as it unpacked but it has worked very well. The opening tool offered with the package is not useful but that's my only complaint so far.
Jonathan G
Verified Buyer
S&S Hybrid Mattress
Provides an extremely great sleep!
Response from Silk & Snow
Sep 02, 2021
Hi Johnathan, That's great! We are happy to hear that you’re enjoying your mattress.
All the best, Katie
Michael S
Verified Buyer
S&S Hybrid Mattress
Unfortunately not loving our mattress. We've had it for almost a month now and I am waking up with pain in the middle of my back. The bed itself is very comfortable and I can fall asleep easily enough, but waking up with pain is not good. I stayed at a hotel this past weekend and woke up without pain while there, so this doesn't appear to be something I am experiencing when sleeping elsewhere.
Also, the mattress still has a smell to it. It isn't anything unbearable but after several weeks I am surprised that it is still there. For people who are very sensitive to smells, this would be a problem for them.
Also, the mattress still has a smell to it. It isn't anything unbearable but after several weeks I am surprised that it is still there. For people who are very sensitive to smells, this would be a problem for them.
Response from Silk & Snow
Aug 27, 2021
Hi Michael,
Thank you for reaching out to us. We are sorry to hear that you're experiencing back pain - please give us a call when you have a chance and we can share some tips on how to get the best feel out of your mattress. It can be normal to experience some pain in the first month as we use a higher quality of memory foam. There is often a transition period, especially if you were sleeping on a coil mattress. The memory foam needs about a month to break in like a good leather.
Or if you would like to initiate a return we will definitely honour our 100-night sleep trial.
All the best,
Katie
Jean L
Verified Buyer
S&S Hybrid Mattress
The frame was easy to set up and the mattress is very comfortable.
Response from Silk & Snow
Aug 26, 2021
Hi Jean,
Thank you for taking the time to write to us, we appreciate your feedback! We are happy to hear that you’re enjoying your new bed.
All the best,
Katie
jessy b
Verified Buyer
S&S Hybrid Mattress
Great for side sleepers with neck problems
Response from Silk & Snow
Aug 26, 2021
Hi Jesse,
We are happy to hear that you’re enjoying your hybrid mattress. Thank you for taking the time to write to us, we appreciate your feedback!
All the best,
Katie
Jennifer S
Verified Buyer
S&S Hybrid Mattress
I absolutely love this mattress! Just what I was hoping for and so comfortable. This is the best sleep I’ve had in years. Thank you Silk & Snow!!
Response from Silk & Snow
Aug 26, 2021
Hi Jennifer,
Wonderful! Here’s to many more nights of happy sleep!
All the best,
Katie
Rachelle B
Verified Buyer
S&S Hybrid Mattress
Best bed I’ve slept in. Keeps you nice and cool. All the pain in my shoulders and back are gone. Recommend this bed to anyone.
Response from Silk & Snow
Aug 26, 2021
Hi Rachelle,
Great news on all fronts! We are happy to hear that you’re enjoying your new hybrid mattress. Thank you for taking the time to write to us!
All the best,
Katie
Tony C
Verified Buyer
S&S Hybrid Mattress
Not sure yet. It's been about 3 weeks and it seems a little soft. Maybe just us but we can't really feel the zoned support.
Seems really nice and high quality. We want to love it but we aren't sure
Seems really nice and high quality. We want to love it but we aren't sure
Response from Silk & Snow
Sep 08, 2021
Hi Tony!
We appreciate you taking the time to write us. We value your feedback and our 100-night sleep trial can give you all the time you need to make sure it is the perfect fit! Here's to many more restful nights!
Sincerely,
Brooklyn
Valerie C
Verified Buyer
S&S Hybrid Mattress
Comfortable but as a side sleeper, I get a bit of soar hips from lying on one side. I would have thought it would be a little firmer.
Response from Silk & Snow
Sep 09, 2021
Hi Valerie!
Thank you for your feedback. We are sorry to hear that you're experiencing soreness - please send us an email ( hello@silkandsnow.com) when you have a chance and we can share some tips on how to get the best feel out of your mattress. It can be normal to experience some pain in the first month as we use a higher quality memory foam. There is often a transition period, especially if you were sleeping on a coil mattress. The memory foam needs about a month to break in like a good leather. Rest assured, our 100-night sleep trial gives you time to make sure the Hybrid mattress is the perfect fit!
Sincerely,
Brooklyn
Vi D
Verified Buyer
S&S Hybrid Mattress
Very comfortable I’m glad I took the chance ordering it online. Thank you Silk& Snow
Reyna D
Verified Buyer
S&S Hybrid Mattress
super good, it is the first time that I buy this type of mattress. my family especially loved my daughter I can't get her out of bed anymore 😀🙂
roger e
Verified Buyer
S&S Hybrid Mattress
Excellent
Brad S
Verified Buyer
S&S Hybrid Mattress
It's a memory foam over coil spring mattress. Good edge support, good quality, fast shipping and guarantee.
Heidi O
Verified Buyer
S&S Hybrid Mattress
So far, this is a fantastic mattress! There was a small hiccup with delivery (it was a tad later than it should have been), but the service people were super nice and communicative, and I got my mattress maybe a week later than predicted. The mattress itself came in a box, delivered to my apartment door, easy to unpack (make sure you put it on top of where it should unroll!) and had a light odour. I let it breathe for a night and I can’t smell anything weird about it, especially with my mattress protector and bedsheets on top. A very good purchase, so happy I went with this brand! Of course the real test will be how long it will last! But we shall see!
Response from Silk & Snow
Aug 26, 2021
Hi Heidi,
Excellent news! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. I will pass your kudos along to the customer service team. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Katie
Roxane U
Verified Buyer
S&S Hybrid Mattress
Great for love making
Amy N
Verified Buyer
S&S Hybrid Mattress
This is by far the nicest mattress I’ve ever had. I always went the traditional route of going to mattress stores and doing that strange sit down and stand up motion on the edge of the mattress before finally laying down in some showroom under those awful fluorescent lights thinking, “ ok maybe this is the one” only to take it home and not being completely happy but was under the impression that this was just the way you purchased a mattress. I am completely blown away with this experience and with this mattress. Super supportive, comfortable and there are no sore pressure points in the morning from sleeping “the wrong way”. It does not keep you cool like I was hoping but honestly for a good night’s sleep I will sleep with less covers and my fan on. 5 stars ⭐️
Katrina C
Verified Buyer
S&S Hybrid Mattress
Customer service was amazing! There's was a hiccup with my credit card (I gave them the wrong billing address). They were so quick to contact me and help me our! So far, we love our mattress!
Response from Silk & Snow
Aug 26, 2021
Hi Katrina,
We are happy to hear that you’re enjoying your new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us!
All the best,
Katie
Jeff W
Verified Buyer
S&S Hybrid Mattress
Excellent experience with Silk & Snow from the first electronic Chat, to the direct follow up on our order, to the delivery. My athletic son at 6'2" and 215lbs thoroughly appreciates this bed.
Response from Silk & Snow
Aug 26, 2021
Hi Jeff,
Great news on all fronts! We are happy to hear that your son is enjoying his new mattress. I will pass your kudos along to the customer service team. Thank you for taking the time to write to us!
All the best,
Katie
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
|
S&S Hybrid Mattress |
|
|
Egyptian Cotton Sheet Set |
|
|
Adjustable Pillow (Retail... |
|
Facebook
RaveCapture Commitment
RaveCapture transforms how businesses collect and showcase customer experiences. We take authenticity seriously and only allow 100% verified buyer reviews and UGC.
Guarantee
- RaveCapture Companies Are Held Accountable
- All Reviews Are Verified Customers
- Negative Reviews Can Never Be Deleted
With RaveCapture, you’re not just managing a reputation — you’re sharing the voice of your raving fans.
