4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Pardeep s
Verified Buyer
S&S Hybrid Mattress
Good firm in centre but sagging to the sides
Very disappointed
Very disappointed
Response from Silk & Snow
Jun 29, 2021
Hi Pardeep, we're extremely sorry about the issues you're experiencing with the Hybrid mattress. If you would like, please sense a message to our Customer Experience team at hello@silkandsnow.com with photos and a detailed description of the issue. If there is anything they can do to help, they will take care of it as soon as possible. All the best - Dane
Dallas E
Verified Buyer
S&S Hybrid Mattress
Happy with this bed. The delivery process and support were very smooth
Response from Silk & Snow
Jun 21, 2021
We're so happy that your experience was so pleasant, Dallas! Happy sleeping :) - Dane
Jenny C
Verified Buyer
S&S Hybrid Mattress
We bought this bed for our daughter and she loves it. I’m kind of jealous actually. When my current mattress needs to be replaced I’m definitely going with the silk and snow hybrid. Shipping was easy and it came on time. No issues.
Response from Silk & Snow
Apr 29, 2021
Hi Jenny,
We're so glad to hear your daughter loves her new mattress from us! We'll be more than happy to provide you with your new mattress when the time comes. Thanks for the review! - Brendan.
Suzanne F
Verified Buyer
S&S Hybrid Mattress
The bed was easy to unroll and filled out nicely after one night. Smell from off-gassing did not last overly long. It is very firm, almost too firm, but I am getting used to it (has been 3 months). I was on the fence for return due to firmness but ultimately decided to keep.
Response from Silk & Snow
Jun 21, 2021
Hi Suzanne, thank you for your feedback. We hope that as you continue to use the mattress, it only gets better! Happy sleeping :) - Dane
Judith D
Verified Buyer
S&S Hybrid Mattress
I made my purchase based on a recommendation from my brother.
This mattress is wonderful and exceeds my expectations
This mattress is wonderful and exceeds my expectations
Response from Silk & Snow
Apr 29, 2021
Hi Judith!
We're so glad to hear that you were recommended our mattresses from your brother. Thank him on our behalf! Cheers to comfortable sleeps from now on. - Brendan.
Kai O
Verified Buyer
S&S Hybrid Mattress
Enjoying our new mattress. Had a coil-spring with a eurotop before which was softer but this one shapes nicely to a side sleeper like myself.
Response from Silk & Snow
Apr 29, 2021
Hi Kai,
Thanks for the review! We agree, the Hybrid Mattress provides perfect support for side sleepers. We hope you enjoy it for years to come! - Brendan.
Monioluwa S
Verified Buyer
S&S Hybrid Mattress
Love it
Response from Silk & Snow
Apr 29, 2021
Hi Monioluwa,
We love it too! Thanks for the review :) - Brendan.
Karen M
Verified Buyer
S&S Hybrid Mattress
I have recommended your Hybrid Mattress to friends (one bought one and also loves it!) and to a number of Facebook groups (another person from one also bought a mattress) - why? Because I love mine! I have chronic pain with multiple disc herniations and sleeping has been elusive for years. I had my first great night’s sleep the day my mattress arrived and have had mostly great ones since.
Thank you Silk & Snow!
Thank you Silk & Snow!
Response from Silk & Snow
Jun 21, 2021
We're absolutely thrilled to hear that your mattress has improved your sleep quality so drastically, Karen! Hearing that our customers are finally able to have a good night's rest is our favourite :) We wish you nothing but wonderful nights of sleep from here on out - Dane
Sokha N
Verified Buyer
S&S Hybrid Mattress
I bought the hybrid mattress to replace my an old spring mattress with a pillow top and I like the firmness of S&S's hybrid. No more back pains. The corners do not have much support as it is all foam but not a big deal.
Response from Silk & Snow
Apr 29, 2021
Hi Sokha,
Thanks for your review! We're glad the firmness level of the mattress fit your preferences. Cheers to no more back pain! - Brendan.
Gurpreet S
Verified Buyer
S&S Hybrid Mattress
We are satisfied with our recent purchase of silk and snow hybrid mattress. Not only the products are awesome but their customer services are great too. Thanks 😊
Response from Silk & Snow
Apr 29, 2021
Hi Gurpreet!
Thanks for you review! We're more than happy that you enjoy your Silk & Snow Hybrid Mattress. We'll pass your kind words along to our customer support team. Cheers! - Brendan.
Ashley H
Verified Buyer
S&S Hybrid Mattress
This mattress has exceeded expectations (and I am very particular when it comes to mattresses). It is firm yet very comfortable and soft, has incredible edge support (can pretty much sleep right up to the edge without falling off), and I sleep warm so I appreciate the breathability of this mattress. The price is affordable and most importantly supporting local company who cares about traceability of materials in their produce. Thank you Silk & Snow!
Response from Silk & Snow
Apr 29, 2021
Hi Ashley,
We love to hear that we satisfied your very particular expectations. We agree that the Silk & Snow Hybrid is awesome for those who sleep hot! Thanks for your support :) - Brendan.
Ian P
Verified Buyer
S&S Hybrid Mattress
So far so good. The bed arrived in good condition and although we have had it several months we have only slept on it a few nights as it is in a weekend residence.
Response from Silk & Snow
Apr 29, 2021
Hi Ian,
Thanks for your review. We hope that continue to enjoy your S&S Hybrid Mattress! Cheers! - Brendan.
Joel G
Verified Buyer
S&S Hybrid Mattress
Mattress is very well made. I personally found it verycomfortable however my wife found it a bit soft and it caused her back pain (she likes an extremely firm mattress). There is good support on this mattress however she found the top portion too soft. have submitted a return request
Response from Silk & Snow
Jun 21, 2021
Hi Joel, thank you so much for your feedback! We understand that our mattresses aren't the perfect fit for everyone. We wish you and your wife all the best and hope you can find the mattress that's right for both of you :) - Dane
Logan M
Verified Buyer
S&S Hybrid Mattress
Great mattress. My wife and I love it.
Shipped quickly and setting up was a breeze.
Shipped quickly and setting up was a breeze.
Response from Silk & Snow
Jun 21, 2021
So glad to know that the whole process was quick and simple, Logan! All the best - Dane :)
Benita G
Verified Buyer
S&S Hybrid Mattress
Best purchase I’ve made during these trying times
Response from Silk & Snow
Apr 29, 2021
Hi Benita,
These times have definitely been trying! We're so glad that we helped to provide a little bit of happiness to your day. All the best! - Brendan.
Derek A
Verified Buyer
S&S Hybrid Mattress
Customer service very good and pleasant, mattress is extremely comfortable, platform was easy to assemble. I would highly recommend Silk & Snow.
Response from Silk & Snow
Apr 29, 2021
Hi Derek,
It's one thing to love the mattress, but we also really appreciate that you liked the customer service you received from our support team. Thanks for the kind words! - Brendan.
Nick F
Verified Buyer
S&S Hybrid Mattress
The most comfortable bed we have ever owned.
Response from Silk & Snow
Apr 29, 2021
Hi Nick,
We're glad to hear you're liking your new S&S Hybrid Mattress! Cheers to many great sleeps ahead! - Brendan
Nadine T
Verified Buyer
S&S Hybrid Mattress
Our Silk &Snow mattress arrived quickly and was very easy to set up. We love it. So comfortable.
Response from Silk & Snow
Jun 14, 2021
It's great to know that the whole process was simple and positive, Nadine! Happy sleeping :) - Dane
Sheri M
Verified Buyer
S&S Hybrid Mattress
Transaction was simple, delivery was quick, mattress is firm. Does the trick in our spare bedroom
Response from Silk & Snow
Jun 14, 2021
We're glad you're happy with it, Sheri! Happy sleeping to you and your guests :) - Dane
Tanis M
Verified Buyer
S&S Hybrid Mattress
Super comfortable. I’m sleeping much better
Response from Silk & Snow
Jun 14, 2021
We're glad to hear that, Tanis! We hope it only gets better :) - Dane
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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