Great product, easy to order and to deal with customer service. Best sleeps ever on this mattress and accompanying free pillow.

For context, I'm reviewing this after four months of use.

No complaints at all. Love how tall it is, allowing for a softer top and a firmer base, without any sagging. The quilt top feels quite 'deluxe', but once covered with sheets that extra-luxurious feel is not noticeable. Very quiet i.e. the springs make no sound. The bed sleeps cool.

Motion isolation seems to work, I don't notice it but maybe that's the point? It's just hard to not have anything else to compare it to. Same deal with the supposed "zoned lumbar support". And also the anti-sag edge support; I notice a small amount of sagging when sitting on the edge, but I don't know how much worse it is on foam-only mattresses. (Note that there is no sagging at all when *sleeping* on the side edges.)

Was easy to 'install' (unroll and expand) but it is heavy, so be sure to unroll it as close to the end location as possible. As many have said, there is a chemical smell for the first week or two, but it does go away!

Lastly, customer service has been fantastic. No wait times when calling. Very accommodating and responsive to individual requests and concerns.

P. S. A great in-depth and unbiased review I found, prior to buying this, is Tuck Sleep's. Check it out here: https://www.tuck.com/silk-snow-hybrid-mattress-review/

Nice and comfortable!

We purchased this mattress for our cabin and we love it. It works on our adjustable bed frame great and is super comfortable.

We had needed a new mattress for awhile but with the pandemic didn't want to go try out a bunch of them in stores, so we turned to online and were all set to buy from another company when I quickly decided to try something made in Canada. BEST DECISION EVER! It came in fairly fast and we got it set up right away with no issues. We have never slept so well or comfortable before. Highly recommend this mattress and this company!

Amazing comfort, great quality and craftsmanship. Well packaged and quick delivery. In the future would it be possible to send us a copy of our p.o.for our records - thanks!

Although I decided this mattress wasn’t right for me, this company was as good as their word and arranged for the mattress to go to a local charity, refunded my money and were pleasant about it. Although I should add that this process takes a bit of time. I recommend people, especially seniors, consider carefully before buying a mattress on line. This looks like an easy way to replace an older mattress. However because it comes in a box doesn’t mean it is lightweight. I’m sure this is why so many reviewer report the outer box being damaged. The delivery man had trouble just lugging mine up the 4 steps to my door. You need a robust helper or two to set it up because as soon as the plastic comes off it becomes pretty unwieldy. As for the mattress itself, I found it hot, particularly with the mattress cover I purchased with it (and which I returned immediately) and, although it seemed firm I felt I was crawling out of a hole to turn over. I did not find the edges as stable as I expected either. I was able to find a mattress of similar style in a local store that does not present these problems. Less expensive, too. It appears a mattress is very much a matter of personal judgment and if you are at all fussy you perhaps shouldn’t purchase on line. The pillow with the adjustable level of stuffing is amazing though.

Very firm but will be cool in the summer

Unfortunately I had to return the mattress. With several disc protrusions, it wasn't comfortable for me. Service was good in delivery, and return and the in house customer care contact, Rebecca was great. Thanks Silk & Snow!

Good mattess. Was hoping it would be a bit firmer, and the firmness would hold up more in the first 60 days. But I would recommend this mattress to others. Time will tell more..

This mattress is just soft enough and just firm enough. It’s perfect for me and I’ve had many good sleeps since I got it. Easy delivery and set up. Totally recommend this.

Very comfortable, friendly customer service, fast shipping and delivery, great price. Would definitely recommend this mattress to others

Firm Mattress but feel comfortable

Very pleased with our mattress

Very satisfied

Super comfortable! Not too firm but not too soft either. This was the first brand new bed I have ever bought. Shipping too a bit long than expected but it was easy to unpack and set up. Good at temperature regulation as well!

We ordered a hybrid mattress and recieved it a month ago. It was a challenging fight with Fedex to get it delivered and when it arrived the box was about to burst and the bag was ripped half open. I didn't even need the open tool! The mattress is comfortable. I barely feel my husband move and it's firm just the right amount. The reason I didn't give it 5 stars is because of the smell. It has improved over the last 2 weeks but it's still pretty stinky like chemicals. I wouldn't recommend this mattress that is sensitive to some smells.

Best mattress I’ve ever owned.

Very nice mattress! I was having hip pain and was waking up frequently. This mattress reduced that considerably.
I would recommend this for any side sleeper. Also my cat loves it!!

Very comfortable mattress with great support.