4.6
From 1
to 5
Reviews
2082
Recommend
10 / 10
TrustScore
9.29 / 10
Stewart E
Verified Buyer
S&S Hybrid Mattress
Was delivered ahead of schedule, box was damaged, but mattress was fine as it was wrapped in thick plastic.
Has the mattress for 6 weeks now and we're very happy with it.
Has the mattress for 6 weeks now and we're very happy with it.
Response from Silk & Snow
Dec 31, 2020
Hi Stewart
We're happy to hear you're enjoying your mattress despite the manhandling during delivery. Keep us posted!
Susan
Jun c
Verified Buyer
S&S Hybrid Mattress
Great mattress, very comfortable
Response from Silk & Snow
Dec 29, 2020
Thanks for the feedback, Jun! Here's to many more nights of happy sleep.
Cheers,
Yvonne
Pauline V
Verified Buyer
S&S Hybrid Mattress
We got this mattress about 6 weeks ago. Hubby couldn’t care less if we got a new one after 15 years of the same old.... but I could care a great deal! Could not get comfortable on the old one, had to move, and flip, and turn and move again just to find a comfy position. Not anymore! Love the new mattress! I love i don’t have to adjust a hundred times to get comfortable, I love I can sit on the side of the bed and not slide off! I wake up with less soreness than I have in years, especially in my hips. Turns out hubby does care and likes it too!
Response from Silk & Snow
Dec 29, 2020
Hi Pauline,
Wow, great call on making the change to update your mattress! We're so thrilled to hear that your new mattress has helped solve the soreness in your hips and let you get a better nights' rest. Thank you for taking the time to leave us a message, we really appreciate it!
Happy sleeping,
Yvonne
Denver D
Verified Buyer
S&S Hybrid Mattress
Nice and firm mattress. Easy set-up. Perfect in helping fix my back pain
Response from Silk & Snow
Dec 29, 2020
Hi Denver,
Amazing! Thanks for the feedback. We're so glad your new hybrid mattress has helped fix your back pain!
Here's to many more nights of happy sleep,
Yvonne
Charles F
Verified Buyer
S&S Hybrid Mattress
The mattress is reasonably comfortable and overall i am happy with it. It arrived damaged in shipping and i have to say that the customer service is dreadful. Getting a hold of someone is near impossible and emails go without reply. Decent product. Dreadful service.
Terry s
Verified Buyer
S&S Hybrid Mattress
I'm very pleased with the mattress.. the delivery company on the other hand I wasn't...
Response from Silk & Snow
Dec 29, 2020
Hi Terry,
Thank you for the feedback. We're sorry to hear that the delivery experience wasn't as you expected but we're glad that you're enjoying your new mattress!
Happy sleeping,
Yvonne
Wendy B
Verified Buyer
S&S Hybrid Mattress
the bed came as described in ad, very comfortable, I'm very happy, ordering unseen over the internet is so not me but I'm very happy with the outcome
Response from Silk & Snow
Dec 29, 2020
Hi Wendy,
We're so glad that you took a chance on Silk & Snow and that you're enjoying your new Hybrid Mattress! Thank you for taking the time to leave us a message, we really appreciate it!
All the best,
Yvonne
Rubab F
Verified Buyer
S&S Hybrid Mattress
I did not put the mattress together till September. It seems that my body is still adjusting to it but my sleep cycles have improved a lot. I’m glad!
Response from Silk & Snow
Dec 29, 2020
Hi Rubab,
Thank you for your feedback. We hope you continue to enjoy your new mattress!
All the best,
Yvonne
Chris B
Verified Buyer
S&S Hybrid Mattress
great service, great mattress great price!
Response from Silk & Snow
Dec 29, 2020
Hi Chris,
Great news all around, thank you for the feedback!
All the best,
Yvonne
Ronella M
Verified Buyer
S&S Hybrid Mattress
No major complaints but maybe it could feel more like memory foam.
Response from Silk & Snow
Dec 29, 2020
Hi Ronella,
Thank you for your honest feedback! We hope you continue to enjoy your new mattress!
All the best,
Yvonne
Mary G
Verified Buyer
S&S Hybrid Mattress
Great comfy mattress!
Response from Silk & Snow
Dec 29, 2020
Wonderful to hear, Mary! Here's to many more nights of happy sleep. All the best, Yvonne
Nancy-Jo R
Verified Buyer
S&S Hybrid Mattress
Altho I am definitely not one to be horizontal for much more than 6 hrs., this mattress is comfy & I wake up with no sign of a sore back!
Response from Silk & Snow
Dec 29, 2020
Hi Nancy-Jo,
Even a short nights' sleep deserves to be comfortable! We're so pleased to hear that you're enjoying your new mattress. Here's to many more nights of blissful sleep!
Cheers,
Yvonne
Sarah B
Verified Buyer
S&S Hybrid Mattress
Customer Service was fantastic. The mattress is great! My husband doesn't wake up sore anymore. I did a partial refund (blanket) and I had my $ back quickly.
Response from Silk & Snow
Dec 29, 2020
Hi Sarah,
Great news! Wonderful to hear that we could help put an end to your husband's aches and pains. Thank you for taking the time to leave us a review!
All the best,
Yvonne
kitty k
Verified Buyer
S&S Hybrid Mattress
Luv, luv it.
Kitty
Kitty
Response from Silk & Snow
Dec 24, 2020
Hi Kitty,
We "luv" that you love your Hybrid Mattress! Cheers to comfy sleeps!
- Brendan
Quoc D
Verified Buyer
S&S Hybrid Mattress
My old mattress was a really firm one and I got used to it. I was skeptical to get a soft mattress without trying it. I read the reviews, took a risk and got the S&S Hybrid...Turn out to be my best purchase! I really love the bed, I barely feel my partner moving in the bed. Ordering and shipping were easy. Good customers services. I love that it's a canadian company. I already recommended it to my friends!
Response from Silk & Snow
Dec 13, 2020
Hi
Excellent news! We are thrilled to hear that you're enjoying your Hybrid mattress and getting a good night's sleep. Thank you for taking the time to write a review, we appreciate your feedback. Here's to many more restful nights!
All the best,
Susan
Jonathan G
Verified Buyer
S&S Hybrid Mattress
I find the mattress conforms to much to your body leaving a hole. Not that it’s tool soft I just find I feel like rolling out of a hole side sleeper
Liva V
Verified Buyer
S&S Hybrid Mattress
Kept forgetting to submit a review, was busy sleeping on my new comfy mattress
Response from Silk & Snow
Dec 13, 2020
Love it! Your review made our day :)
Janice H
Verified Buyer
S&S Hybrid Mattress
We are still waiting for a replacement piece for the bottom of the bed frame which arrived damaged
Response from Silk & Snow
Dec 13, 2020
Hi Janice
We are so sorry to hear that a piece of your bed frame arrived damaged. We hope that when the replacement part arrives you are happier with your purchase.
All the best
Susan
Jocelyn C
Verified Buyer
S&S Hybrid Mattress
We are really enjoying our mattress so far. We’ve had for over a month. Nice and cool as well.
Response from Silk & Snow
Dec 09, 2020
Hi Jocelyn,
Wonderful to hear that you're enjoying your new hybrid mattress. Thank you for taking the time to leave us a review!
Cheers,
Yvonne
KENNETH HUI
Verified Buyer
S&S Hybrid Mattress
Hybrid mattress is good and supportive, satisfied with purchase. However, there was a bed frame slat issue that took a while to get resolved. Overall good products from silk and snow.
Response from Silk & Snow
Dec 08, 2020
Hi Kenneth,
Thank you for your review! We're so pleased to hear that you're enjoying your new hybrid mattress. I'll definitely have someone look into your bed frame issue as soon as possible.
All the best,
Yvonne
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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