4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
francis R
Verified Buyer
Wooden Platform Bed
Just as described! No nails ,screws ,Allen keys etc. Once it is assembled it is completely solid and silent. No squeaky metal! Packed to ship very well. This is a buy for life bed frame.
Ma T
Verified Buyer
Hand Knitted Weighted Blanket
Excellent
Chuping L
Verified Buyer
Down Alternative Duvet
my daughter loves it
Morrighan L
Verified Buyer
Wooden Bed Frame
We love our bed. It's gorgeous, strong, and study. Will recommend to others!
Travis
Verified Email
Pillow - Standard
Pillow was amazingly comfortable for the first ~2 weeks, then became lumpy and hard. Build quality was poor near the zipper of the inner pillow. Fluff (from the microfibre?) was getting everywhere.
Returned the pillow. Customer service was pretty good.
Returned the pillow. Customer service was pretty good.
Response from Silk & Snow
Mar 03, 2023
Hi Travis,
Thank you for taking the time to write in and share your experience with your pillow. We are sorry they are not suitable for you and I can see that a full refund has been issued within your 100 nights trial period. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Jeanne
Lucille V
Verified Buyer
OK
Carla G
Verified Buyer
Egyptian Cotton Sheet Set
I bought California king sheets. When I first put them on I liked them but after 1 wash they shrank and didn’t fit properly anymore.
Response from Silk & Snow
Mar 03, 2023
Hello Carla,
We appreciate you taking the time to write and tell us about your sheet experience.
We're sorry they're not right for you, but if you'd like to send them back within your 100-night trial, drop an email to hello@silkandsnow.com to start the process. If you have any more questions or issues, please contact us.
Sincerely,
Jeanne
Chris B
Verified Buyer
S&S Hybrid Mattress
This is a solid mattress that I have had no issues with. I like that it has the comfort of the foam with the stability of the coils. I am hoping it won't feel too hot in the summer (I don't have AC) but I am quite satisfied with my purchase.
Chris B
Verified Buyer
Egyptian Cotton Sheet Set
Great pillows. Maybe a bit more fluffy and big than I'd typically sleep on, but I really like them. They are quite comfortable.
Marie V
Verified Buyer
S&S Hybrid Mattress
Very comfortable and so easy to set up. It was amazing to see the Queen mattress inflate in no time at all. I was able to sleep on it the same night. I’m really happy with it and mattress the cover. The free pillows are very comfy and I’d now like to get a set of the sheets.
Silk &
Verified Email
Hand Knitted Weighted Blanket
I bought this blanket about 8 months ago and loved how gorgeous it looked on my couch. I also have napped under it a few times, and the weight is wonderful. However, I have had to only wash it 2 times. I followed the care instructions and even let it dry out over my chairs for a few days. My biggest issue is all the pilling it now has. Because of all the pills, it looks so worn out and cheap. Next time I will be looking for a pill-free (maybe bamboo?) version of this knitted blanket because I do love the chunky knit look, as it brings a sense of texture into my home decor. But for how fast it pilled....not worth the price.
Response from Silk & Snow
Mar 03, 2023
Hello,
Thank you so much for sharing your feedback.
We completely understand that it can be a source of frustration or disappointment to notice pilling in your Handwoven Weighted Blanket, but please rest assured that pilling does not effect the performance of your blanket in any way. We would recommend to wash it using Wool Dryer Balls. We sincerely apologize for the negative experience.
Sincerely,
Jeanne
Vithy H
Verified Buyer
Egyptian Cotton Duvet Cover
Very soft material. Love the zipper.
Wish there would be more classic colors, designs or motifs
Wish there would be more classic colors, designs or motifs
Tara K
Verified Buyer
Down Duvet
Love our new duvet. So warm and cozy. Not too noisy when you turn or pull up the covers. Just fluff it out when you get it as it is packaged and flat packed upon arrival. Shipping was fast too! Thank you Silk & Snow for a great night’s sleep!
Janet J
Verified Buyer
We haven’t completed 100 days of use for the return policy consideration but so far it’s reasonably comfortable. I sleep next to a snorer but this bed seems to allow me to sleep with less disruption from that noise. Typically I sleep on my back and don’t move around a lot so by the morning I do feel some back pain but if I sleep on my side, I feel pretty good in the morning. I’m considering ordering the additional mattress pad to see if that will work better for me. My husband seems to not have any of the same issues. Although he shifts in his sleep a lot, I hardly feel any of that movement during the night so that’s a huge plus with this mattress. I really appreciate the overall good quality and the ethics of the company.
Janet J
Verified Buyer
Wooden Bed Frame
This bed frame and headboard is near perfect. The look is great. The quality is very good although the finish coating is thin so it can easily show scratches. I also would like to recommend that every buyer should be strongly informed to watch the assembly video multiple times and with great care because it really can be assembled without too much issue BUT the details in each step, as shown in the video, are critical to the success of the build. Overall a solid design of very reasonable quality.
Cheryl L
Verified Buyer
Upholstered Bed Frame with Headboard
Great look and love the style and colour but do feel $700 is overpriced for the quality of the bedframe.
Leah M
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I bought these in the hopes that they would be super durable, since I tend to replace fitted sheets every 6 months to a year. It’s only been a few weeks so I guess time will tell but they seem hefty! They aren’t as soft as I would like but apparently that comes with time. They also don’t stay on exceptionally well but it’s not a deal breaker.
Rochdi B
Verified Buyer
Wooden Bed Frame
J'ai acheter un cadre lit et au bout d'une semaine j'ai remarqué que la tête de lit avait des tâches noire comme des pigments de peinture, j'ai signaler le problème au bout du 10e jours et le service client ne veux ni me changer la tête de lit ni donner une compensation par rapport à se défaut sous prétexte qu'il fallait le signaler au bout de 7 jours selon leurs politique....vraiment nul le service à la clientèle...je ne recommande pas...pas coopératif et ils se caches derrière la logique alors que c'est clairement un défaut signaler deux jours en retard par rapport à leurs politique. Faite attention si vous achetez chez eux en plus j'ai lu qu'il y a eu beaucoup de cas comme moi.
Response from Silk & Snow
Mar 07, 2023
Bonjour Rochdi,
Nous apprécions sincèrement vos commentaires.
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de votre expérience. Nous prenons vos commentaires à cœur car nous visons toujours à fournir les meilleurs services possibles. Je vois que vous avez été en contact avec notre équipe et nous vous avons proposé d'envoyer une teinture gratuite afin de résoudre votre problème. Nous transmettrons certainement vos commentaires à notre équipe et nous nous excusons encore une fois pour l'expérience.
Sincèrement,
Jeanne
Alannah B
Verified Buyer
Muslin Duvet Cover
love it 💕 This is so nice!
Alannah B
Verified Buyer
Muslin Duvet Cover
love it 💕 This is so nice!
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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