4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Sarah H
Verified Buyer
Wooden Nightstand
What an absolutely beautiful set of nightstands! So well made, so beautifully crafted and the ethos of the company is absolutely fantastic! Eco-friendly, sustainable and gorgeous product! Pricing is also great for such fabulous quality; shipping was quick and everything arrived undamaged. Highly recommend.
Tara G
Verified Buyer
Flax Linen Duvet Cover
Absolutely love my linen duvet cover and sheets! Best sleep ever.
Alisa G
Verified Buyer
Adjustable Pillow (Retail)
Love my pillow so much! I have always had a hard time finding a good pillow and now I finally have one that I enjoy using. Definitely worth it if you’re looking for a new pillow :)
Veronica V
Verified Buyer
S&S Hybrid Mattress
I'm sleeping so much better
Nancy A
Verified Buyer
Wooden Bed Frame
It was an absolute beast to put together. Nothing fit properly. The wood had swollen. It took 3 people, a lot of tools, and about 2 hours to get it together. Now that it is assembled it looks and feels fine, but it should not be advertised as simple assembly.
Response from Silk & Snow
Mar 03, 2023
Hello Nancy,
Thank you so much for taking the time to express your thoughts.
We sincerely value your feedback and we are terribly sorry to hear you are not satisfied with your recent purchase. We have forwarded your feedback to our team and we look forward to potentially providing a much better experience in the future. If you have any further questions or concerns, please feel free to reach out as we are always happy to help.
Sincerely,
Jeanne
Allison S
Verified Buyer
Muslin Duvet Cover
LOVE this cover. So soft. So beautiful. We have had it over a year and still completely in love.
Allison s
Verified Buyer
Percale Cotton Sheet Set
5 stars for customer service, but sadly, these percale sheets were NOT soft at all. They felt like sandpaper against our skin. I really wanted them to get softer, so I was told to wash them multiple times. Which I did. But, it didn't help. It's too bad because the colour (mushroom) was gorgeous, and it went so perfectly with our gauzy light grey Silk & Snow duvet cover.
Response from Silk & Snow
Mar 03, 2023
Hello Allison,
Thank you so much for your esteemed feedback.
We approach constructive critics with opened-arms as it permits us to better our services and products. We are very sorry to hear you were not satisfied with your purchase and I will certainly relay your feedback to my team. I took a look at your order and it looks like you were able to take advantage of our free returns within your 100 nights trial period. If you have any questions, please do not hesitate to reach out.
Sincerely,
Jeanne
Viola P
Verified Email
Percale Cotton Sheet Set
All pieces seem cut smaller than standard. Fitted sheet was quite the challenge to get all 4 corners of the mattress covered. If you want the top sheet to fold even 2” over a duvet or blanket, the foot end has nothing to tuck under the mattress. Pillowcases would never fit a thick pillow. I expected more from a luxury brand.
Response from Silk & Snow
Mar 03, 2023
Hello Viola,
Thank you so much for your valued feedback.
That certainly does not represent the unboxing experience we envision to offer. I will make sure to transmit your feedback with my team so we may continuously elevate the experience. If you are not satisfied, we do offer a 100 nights trial period with our bedding items. If you have any questions, please feel free to reach out to hello@silkandsnow.com.
Thank you sincerely,
Jeanne
Chris W
Verified Buyer
S&S Hybrid Mattress
Great mattress from night one. I took a chance on ordering online and at the lowest price point that I could find for a hybrid mattress. I found it difficult to understand how a mattress of similar features could cost upwards of a $1000 or more (at minimum $700 more). This mattress has great support and is giving me a supportive and peaceful sleep. I'm 250lbs and find this mattress great. Believe the reviews, Highly recommended.
denise l
Verified Buyer
Muslin Quilt
Just what I was looking for …muslin cotton is lighter than a duvet … more breathable…I realize it’s all just subjective but the minimalist texture without bring too plain (no texture)
The only downside…I was hoping it would be longer on my California King (as displayed) … not a big deal
The only downside…I was hoping it would be longer on my California King (as displayed) … not a big deal
Josee T
Verified Buyer
Flax Linen Flat Sheet
Thank you!!! The linen is remarkable
Lisa M
Verified Buyer
Adjustable Pillow (Retail)
I absolutely love this pillow, it’s perfect for someone who likes a firm soft pillow if that makes sense. It’s firm in the middle and soft all around.
Anny L
Verified Buyer
Matelas S&S Hybride
Impressionnant
Carol W
Verified Buyer
Muslin Sham Set
I have ordered a second pair of these shams they complete the look with the coverlet .mine are a bit bluer than the coverlet but they still look lovely
Carol W
Verified Buyer
Muslin Coverlet
Great customer service quick delivery I love this coverlet very breathable and nice weight to sleep under I would not call it soft .but i am still very happy with it.
Lily F
Verified Buyer
Natural Weighted Blanket
I bought this as a travel blanket and it was perfect. It comes in a little bag, plus it's super soft and lightweight enough to lift, but also heavy enough to help me relax and sleep.
Rima H
Verified Buyer
Storage Bed
color looks different and also headboard in real is not that high
Response from Silk & Snow
Mar 03, 2023
Hello Rima,
We value your feedback and we are terribly sorry to hear you are not satisfied with your recent purchase. We will ensure to share your review with our team as we are always looking for the opportunity to grow. If you have any questions, please do not hesitate to reach out to hello@silkandsnow.com.
Sincerely,
Jeanne
Teri S
Verified Buyer
S&S Organic Mattress Topper
Ordered and received seamlessly and in a timely manner. Product was as described and we were able to use it right away. It no discernible odor and I slept like a baby for the first time in a long while and continue to. I highly recommend this product.
Lee Y
Verified Buyer
S&S Hybrid Mattress
Mattress arrived quickly, settled in almost immediately and is at least as comfortable as “name brand” mattresses that are twice the cost. Comfort attested by 2 sets of guests already
Daniel S
Verified Buyer
Percale Cotton Sheet Set
very nice sheets
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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