4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
SAMANTHA B
Verified Buyer
S&S Hybrid Mattress
I do not recommend
Response from Silk & Snow
Mar 03, 2023
Hello Samantha,
We sincerely appreciate your feedback.
It saddens us to hear that you were not satisfied with your Silk & Snow mattress. The satisfaction of our customers is one of our priorities. As we know comfort is not one-size-fits-all, we offer our 100 nights trial period with all of our mattresses. I took a peak at your order and I can notice that you have been able to return your mattress for a full refund. We apologize once again.
Sincerely,
Jeanne
Mark F
Verified Buyer
The jury is still out... We've had our new all-foam S&S mattress for over a month now, but honestly, we're still not sure we like it. The first few nights felt like sleeping on the ground (perfectly level/flat ground that is) - Hard as a rock. As side-sleepers with constantly sore shoulders and hips, we were hoping to sink more into the mattress. That said, we're not feeling as sore and numb as we were the first few days. Not sure where the improvement is coming from - Our new exercising routine or the bed. Need more time...
Linda W
Verified Buyer
Muslin Quilt
X
Brittany R
Verified Buyer
Mattress Protector
The cooling technology is really cool, it truly is cool to the touch and zero night sweating.
Our son also peed on it and nothing went through to the mattress, definitely did its job!
Our son also peed on it and nothing went through to the mattress, definitely did its job!
Yuki Y
Verified Buyer
Upholstered Bed Frame with Headboard
Nice bedframe and easy assemble.
Lori O
Verified Buyer
S&S Hybrid Mattress
I did research on line on all the companies like Silk and Snow and after much reading chose Silk and Snow and it was the right move. The mattress is amazing! Also bought sheets and a comforter and they are of a really high quality. I would recommend them to anyone!
Catherine R
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
I don't understand why the fitted sheet is so much longer than my queen size mattress
Wendy P
Verified Buyer
S&S Hybrid Mattress
I love my new Silk and Snow mattress. I have been using it for a few weeks now. It is soft, yet supportive. Most importantly, it meets my needs for good edge support. Both thumbs up!
Jennifer M
Verified Buyer
So comfortable and keeps it’s shape. Definitely hotel quality!
Josee L
Verified Buyer
Percale Cotton Sheet Set
Everything was excellent with the exception of getting my first delivery robbed at my front door. Thank you for replacing the stolen item
Sandi K
Verified Buyer
S&S Hybrid Mattress
Excellent
Gene A
Verified Buyer
Natural Weighted Blanket
Was sceptical on buying a $300 blanket however after using it for a while now I have absolutely zero regrets. You can tell right away this thing is built with quality in mind. Rather fascinating if you follow each rope of material to see how it was cross-crossed into the blanket pattern. I got the 20lb version (I am 175lbs) and it confirms to your body nicely from the weight. I also sleep very warm and this blanket does not cause me to overheat. The only downside is making the bed the next day is not as easy to fling a 20lb blanket into place on the bed like a conventional blanket. The upside is bonus workout! LOL
Rick M
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress and allows one to get a restful sleep
Zachary B
Verified Buyer
Giving 3 stars for the quality and build of the mattress, very well put together, sleeps very cool, it's not actively cooling to the touch but with the natural material and latex with the pocket coils it retains no heat I'm my opinion. To me it's a very hard mattress, I weight 160 pounds and side sleep, I don't sink in at all and wake up with very bad pains. Not wanting to make this a negative review I would give a 5 star if I could sleep on it comfortably. So it's a 3/5 . Return is taking a while sadly .
katharine n
Verified Buyer
Muslin Quilt
This is a lovely blanket! Initially, I was worried it wouldn’t be warm enough. My husband is a very hot sleeper so I knew it would be great for him but I also love it! It’s soft and light but also warm enough, even for winter. Very pleased. It washes very well!
Joni M
Verified Buyer
Pillow Fill
I was experiencing a less than perfect pillow experience and the team at Silk and Snow worked with me to fix things so that I'm back to a wonderful night's sleep!
Jessica J
Verified Buyer
Percale Cotton Sheet Set
The percale sheets are such a pretty colour, well fitting, thick, and cooling. All the seams are done really well and they come with cute storage bag. The only downside is that they are not soft.
Super quality, but I think maybe I’ll need to try on of their other sets to get the feel I prefer! Overall they are great quality and worth the buy.
Super quality, but I think maybe I’ll need to try on of their other sets to get the feel I prefer! Overall they are great quality and worth the buy.
Corrie M
Verified Buyer
Percale Cotton Sheet Set
Love the color, but that’s it. These sheets are not soft and they jusr fit my mattress, I can see some of the mattress on the sides. Not happy with them at all.
Response from Silk & Snow
Mar 03, 2023
Hello Corrie,
Thank you so much for your valued input.
We are terribly sorry to hear that you are not satisfied with your recent purchase. I will definitely relay your feedback to my team as we always want to provide the best experience. We do offer a 100 nights trial period with our bedding items. If you are interested in initiating a return for a full refund, feel free to reach out to hello@silkandsnow.com and our team will be happy to assist.
Warm regards,
Jeanne
Andrée P
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Très confortables
Todd R
Verified Buyer
S&S Hybrid Mattress
1 month in and the mattress is very comfortable
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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