4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Jerome C
Verified Buyer
S&S Mattress
Very good sleep …
Response from Silk & Snow
Feb 09, 2023
Awesome news, Jerome! We are so glad you are sleeping well with your new S&S mattress. Here's to many more comfy nights ahead!
All the best,
Michelle
Marc-Olivier F
Verified Buyer
Alpaca Throw
Gave it for Christmas. Verry happy and the fabric is really soft
Response from Silk & Snow
Feb 09, 2023
Hi Marc-Olivier,
That is awesome news! We appreciate you taking the time to reach out. Happy sleeping!
All the best,
Michelle
Bart H
Verified Buyer
Really good comfortable mattress that doesn't get too hot. It has lost a bit of the cushioning after 6 months though and we now notice each other moving around a bit more.
"Better materials" . I think so, the wool topping and hybrid design works well.
"Thoughtfully made." No. the stitching on our mattress is not good with some sections missed around the edges and stitching coming undone in multiple places.
It doesn't affect the mattresses performance though and I didn't want to go through the hassle of returning it to potentially get another with the same problem as many other reviews also mention poor stitching.
Customer service was good on responding to complaints and sent a replacement duvet when the one we received had patchy filling on once side. But no recompense for the poor stitching.
Overall I would still recommend this mattress, but maybe wait till they have a decent sale on due to stitching quality.
"Better materials" . I think so, the wool topping and hybrid design works well.
"Thoughtfully made." No. the stitching on our mattress is not good with some sections missed around the edges and stitching coming undone in multiple places.
It doesn't affect the mattresses performance though and I didn't want to go through the hassle of returning it to potentially get another with the same problem as many other reviews also mention poor stitching.
Customer service was good on responding to complaints and sent a replacement duvet when the one we received had patchy filling on once side. But no recompense for the poor stitching.
Overall I would still recommend this mattress, but maybe wait till they have a decent sale on due to stitching quality.
Response from Silk & Snow
Feb 09, 2023
Hi Bart,
We are glad to hear your mattress is really comfortable! We will be sure to pass along your feedback to our team as we are continuously looking to enhance our products where we can. We appreciate you taking the time to write to us and share your experience with our brand.
Sincerely,
Michelle
Krista H
Verified Buyer
Silk Pillowcase
Loving it
Response from Silk & Snow
Feb 09, 2023
Amazing, Krista! We are so pleased you are loving your new silk pillowcase. Here's to happy sleeping!
All the best,
Michelle
Lisa D
Verified Buyer
Great mattress; Wish is was organic. Could not afford that one for my daughter:(
Response from Silk & Snow
Feb 09, 2023
Hi Lisa,
We are glad to hear your mattress experience is going well so far! Thank you for taking the time to write in. Stay cozy!
All the best,
Michelle
Allison G
Verified Buyer
Flax Linen Fitted Sheet & Pillowcases
Love these sheets. Bought a second set so I can go longer without washing sheets.
They start out a little rough, but not in an uncomfortable way. Just kind of textured. They get softer the more you wash. Love that you can order a set without a flat sheet. Also love the envelope closure on the pillows. Only complaint is that they’re a little loose on the mattress could use stronger elastic to keep them from coming loose.
They start out a little rough, but not in an uncomfortable way. Just kind of textured. They get softer the more you wash. Love that you can order a set without a flat sheet. Also love the envelope closure on the pillows. Only complaint is that they’re a little loose on the mattress could use stronger elastic to keep them from coming loose.
Response from Silk & Snow
Feb 09, 2023
Hi Allison,
We are thrilled you love your new flax linen bedding! We will be sure to follow up with our team as we are always looking to enhance our products when possible. Thank you for taking the time to reach out and share your experience with us.
All the best,
Michelle
Angel W
Verified Buyer
Down Duvet
Very light but extremely warm. Love the quality of this down blanket and I can see this last a very long time.
Response from Silk & Snow
Feb 08, 2023
Hi Angel,
We are pleased to hear you love the quality of your down duvet! Thank you for taking the time to reach out and share your experience. Happy sleeping!
All the best,
Michelle
Ian J
Verified Buyer
S&S Hybrid Mattress
Great bed, delivered on schedule, left it for a couple days to fully expand. Enjoying a good sleep.
Response from Silk & Snow
Feb 08, 2023
Hi Ian,
We are glad to hear you are sleeping well on your new hybrid mattress. Here's to many more comfortable nights of happy sleep to come!
All the best,
Michelle
Melinda U
Verified Buyer
Silk Pillowcase
Purchased as a gift. Happy reports back !
Response from Silk & Snow
Feb 08, 2023
Hi Melinda,
That is great news! We are so glad your gift was a hit. Stay cozy!
All the best,
Michelle
Trevor J
Verified Buyer
S&S Hybrid Mattress
Superb transaction. Shipping was as fast as stated. The mattress we bought is very comfortable. Firm, but not too firm. We have had it now a month, and time will tell on its longevity quality, but we are impressed by its initial quality. Even the first night was a great sleep!
Response from Silk & Snow
Feb 08, 2023
Hi Trevor,
That is great news! We are so glad to hear of your great experience with your new hybrid mattress. Here's to happy sleeping!
All the best,
Michelle
Peggy H
Verified Buyer
Flax Linen Pillowcase Set
Just how I expected them to look and feel
Response from Silk & Snow
Feb 08, 2023
Hi Peggy,
Thank you for taking the time to reach out and share your experience with your new flax linen bedding. Here's to being cozy!
All the best,
Michelle
Cindi L
Verified Buyer
S&S Hybrid Mattress
The firmness and softness of the mattress is just right. I have been getting good quality sleep and I am very happy.
Response from Silk & Snow
Feb 08, 2023
Hi Cindi,
We really appreciate you taking the time to reach out and share your experience with our brand. Here's to many more comfy nights of happy sleep to come!
All the best,
Michelle
Elizabeth H
Verified Buyer
Muslin Quilt
I love this! It is the perfect weight…soft and beautiful!
Response from Silk & Snow
Feb 08, 2023
Hi Elizabeth,
Thank you for taking the time to reach out and share your experience with our brand. We are so glad that you are loving your new muslin quilt! Here's to happy sleeping!
All the best,
Michelle
Barbara E
Verified Buyer
Muslin Sham Set
I am beyond thrilled with the bedding that I recently purchased! All the previous reviews convinced me to go with this wonderful Canadian company. the fabric is everything they say it is! Thank you 😊 for the excellent service!
Response from Silk & Snow
Feb 08, 2023
Hi Barbara,
That is amazing news! We will be sure to pass along your kudos to our customer service team. Here's to being cozy!
All the best,
Michelle
Victoria P
Verified Buyer
Silk Pillowcase
Amazing silk pillows. No more crease lines and hair issues. I just Love my silk pillow case.
Response from Silk & Snow
Feb 08, 2023
Hi Victoria,
We are so glad to hear you love your silk pillowcase! We really appreciate you taking the time to write in and share your experience. Stay cozy!
All the best,
Michelle
Tara R
Verified Buyer
Muslin Coverlet
A tear was found in one of the two I purchased.
Response from Silk & Snow
Feb 01, 2023
Hi Tara,
Thank you for taking the time to reach out and share your feedback with our brand. We are very sorry your new muslin coverlet came with an issue and we have taken a closer look at your order. We can see your replacement has been sent and we are available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
S.D
Verified Email
S&S Hybrid Mattress - Twin
It's been 3 months and I LOVE this thing. It's still keeping its shape, I can sit on it and not sag, and best of all I'm not in pain when I wake up!!! This thing is so damn wonderful!!!!!! I think S&S did an amazing job with this mattress and I'll forever be recommending them to all my Canadian friends
Response from Silk & Snow
Feb 08, 2023
Hi S.D,
We are thrilled to hear you love your new hybrid mattress! Thank you for reaching out to share your experience with our brand. Happy sleeping!
All the best,
Michelle
Laura K
Verified Buyer
Adjustable Pillow (Retail)
Very comfortable. Like that there are 2 sections.
Response from Silk & Snow
Feb 08, 2023
Hi Laura,
Thank you for letting us know you find your new pillow so comfortable. Here's to many more comfy nights of happy sleep ahead!
All the best,
Michelle
Frederik D
Verified Buyer
Natural Weighted Blanket
Good product but buy it full price when 1 week after it’s on sale and nothing its done, ordinary.
Response from Silk & Snow
Jan 19, 2023
Hi Frederik,
Thank you for taking the time to write in and share your experience with our brand. We appreciate your feedback and will follow up with the team on this matter. We remain available if you have any other questions or concerns please let us know.
Sincerely,
Michelle
Kathryn G
Verified Buyer
Flax Linen Duvet Cover
Love this bedding! Hard to get anything done because I want to stay in bef
Response from Silk & Snow
Feb 08, 2023
Hi Kathryn,
We are so glad to hear you love your new flax linen bedding. Here's to many more comfy nights ahead!
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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