4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Zixuan L
Verified Buyer
Egyptian Cotton Sheet Set
very good
Response from Silk & Snow
Feb 08, 2023
Hi Zixuan,
Thank you for taking the time to write in and share your feedback. Stay cozy!
All the best,
Michelle
Hannah C
Verified Buyer
Flax Linen Duvet Cover
Great company and quality. Definitely a must purchase! :)
Response from Silk & Snow
Feb 08, 2023
Hi Hannah,
We are so glad to hear you are enjoying your new flax linen bedding! Thank you for taking the time to reach out and share your feedback with us. Happy sleeping!
All the best,
Michelle
Mary B
Verified Buyer
S&S Hybrid Mattress
Have queen size hybrid mattress 3 months now. Already middle is sinking. Waking up with sore back .don't recommend it.
Response from Silk & Snow
Feb 08, 2023
Hi Mary,
We appreciate you taking the time to reach out and share your feedback with our company. As you are within your 100 Night Trial, if you wish to return your mattress please contact our customer service team by sending an email to hello@silkandsnow.com. If you have any questions or concerns just let us know.
Sincerely,
Michelle
Amy S
Verified Buyer
Adjustable Pillow (Retail)
I really love this pillow! I’ve owned many pillows and this is special very well conceived. Great support.
Response from Silk & Snow
Feb 08, 2023
Hi Amy,
That is great news! We are pleased to hear you are loving your pillow. Thank you for writing in and sharing your experience with us. Happy sleeping!
All the best,
Michelle
Denita N
Verified Buyer
Plush Terry Towel
I bought these as a gift for my dad. He said they are awesome.
Response from Silk & Snow
Feb 08, 2023
Hi Denita,
We are glad to hear your dad is enjoying his new towels! Thank you for reaching out and sharing your feedback. Stay cozy!
All the best,
Michelle
Jessica
Verified Email
S&S Hybrid Mattress - Twin
We bought a king size hybrid for Christmas 2022, It hasn't been quite a month yet but we are in love. I went from needing a very specific pillow setup to keep myself from waking up sore (but still waking up sore) to sleeping with one pillow. This mattress is the perfect firmness for both me (a very large lady) and for my husband (a very average size man). I have zero regrets and even enjoy reading in bed again, something that hasn't been comfortable for years.
Response from Silk & Snow
Feb 08, 2023
That is amazing news, Jessica! We are thrilled to hear you both are in love with your new hybrid mattress. Thank you for reaching out and sharing your experience. Here's to happy sleeping!
All the best,
Michelle
Sylvie D
Verified Buyer
Adjustable Pillow (Retail)
This is a very cozy pillow, satisfyingly squishy and as firm as you want it to be, all at the same time. While it did not end up meeting my need for a very moldable pillow that I could set up for therapeutic, overnight neck support, I still use it daily for reading in bed and occasionally for napping when I can enjoy how cozy it is.
Response from Silk & Snow
Feb 08, 2023
Hi Sylvie,
We appreciate you taking the time to write in and for sharing your experience with your new pillow. Stay cozy!
All the best,
Michelle
Ken F
Verified Buyer
S&S Hybrid Mattress
We were not convinced that we needed a new mattress but we were intrigued by the hybrid mattress from Silk and Snow. On a leap of faith (and influenced by the reviews) we purchased a king hybrid before Christmas. To our pleasant surprise it arrived before Christmas and we set it up immediately. (I’m still surprised they can get all of that mattress in the box). We were (and continue to be), VERY pleased with the mattress and we would highly recommend both Silk and Snow and the hybrid mattress for excellent value. Thanks Silk and Snow!
Response from Silk & Snow
Feb 08, 2023
Hi Ken,
That is awesome news! We are so glad you are enjoying your new hybrid mattress. Here's to many more restful nights of happy sleep to come!
All the best,
Michelle
Mirjana G
Verified Buyer
Flax Linen Duvet Cover
The best!
Response from Silk & Snow
Feb 08, 2023
Hi Mirjana,
Thank you for taking the time to reach out and share your feedback with your new flax linen duvet cover. Happy sleeping!
All the best,
Michelle
Katie B
Verified Buyer
Adjustable Pillow (Retail)
I bought this to replace my down pillow, as it had lost its support. I wanted a pillow to hug and support my neck and head like my down pillow did- this pillow does that no neck aches no need to wake up and fluff my pillow. I’m a back and side sleeper, this pillow has been great so far.
Response from Silk & Snow
Feb 08, 2023
Hi Katie,
We are so glad to hear your neck aches are gone now that you use a new pillow! Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Laura F
Verified Buyer
Mattress amazing we love it. Delivery was a nightmare with Fed ex, silk and snow should consider a different courier. We called Fed ex to let them know we were away on the delivery date and they said no problem and gave us a different date. Then they delivered while we were away and left it on the sidewalk in the slush with the box all ripped up. Our neighbours had to call us because strangers were trying to take the box. Amazing mattress. Worst delivery.
Response from Silk & Snow
Feb 08, 2023
Hi Laura,
We are so glad you love your new organic mattress! We will be sure to follow up with our third party courier as we are always looking to enhance our services. Wishing you many more cozy nights to come!
All the best,
Michelle
Susan W
Verified Buyer
The first mattress we received was a dud and wouldn't fully inflate. Customer service was wonderful, and sent a replacement mattress right away. I haven't slept this well in years, and love my mattress!
Response from Silk & Snow
Feb 08, 2023
Hi Susan,
Thank you for letting us know you love your new S&S mattress! We will be sure to pass along your kudos to our customer service team. Here's to many more comfy nights of restful sleep to come!
All the best,
Michelle
Tsifoina A
Verified Buyer
Terry Bath Robe
Good, speedy delivery. Site picture gave impression that robe would be much fluffier, though.
Response from Silk & Snow
Feb 08, 2023
Hi Tsifoina,
We appreciate you taking the time to reach out and will be sure to pass along your feedback to our design team as we are always looking to enhance our services whenever possible. If after further testing you would like to initiate a return, please email our customer service team at hello@silkandsnow.com during your 100 Night Trial.
Sincerely,
Michelle
Erin C
Verified Buyer
We bought this mattress for our rental unit and I cannot say enough good things about it. All of our guests that have slept in it say it’s one of the comfiest beds they’ve ever slept in.
Response from Silk & Snow
Feb 08, 2023
Hi Erin,
We are thrilled to hear this good news! Thank you for reaching out and sharing your feedback on your organic mattress.
All the best,
Michelle
Erin C
Verified Buyer
Terry Bath Robe
The robes I purchased are amazing. High quality, thick and absorbent.
Response from Silk & Snow
Feb 08, 2023
Hi Erin,
We are so glad to hear you are loving your new terry bath robes! Thank you for reaching out. Stay cozy!
All the best,
Michelle
Linda K
Verified Buyer
Flax Linen Duvet Cover
Great duvet cover.
Response from Silk & Snow
Feb 08, 2023
Hi Linda,
We appreciate you taking the time to write to us and share your feedback. Stay cozy!
All the best,
Michelle
Dale T
Verified Buyer
Wooden Bed Frame
I love the bed, mattress, sheets, free duvet, pillows and night table. Easy to assemble, great quality and so comfortable. I would definitely recommend Silk and Snow.
Response from Silk & Snow
Feb 08, 2023
Awesome news, Dale! We are so glad to hear you are loving all of your S&S products. Thank you for reaching out. Stay cozy!
All the best,
Michelle
Sharon B
Verified Buyer
Very good service with quality products at excellent prices. Staff I dealt with efficient friendly & helpful
Response from Silk & Snow
Jan 12, 2023
Hi Sharon,
We are so glad to hear you have had a great experience with our company. We will be sure to pass along your kudos to our customer service team. Wishing you many more comfortable nights of happy sleep ahead!
All the best,
Michelle
Raymundo P
Verified Buyer
Flax Linen Duvet Cover
Nice duvet cover.
Does not come with pillow shams but the cover is really nice and comfortable and better price than in other places.
Really worth getting.
Does not come with pillow shams but the cover is really nice and comfortable and better price than in other places.
Really worth getting.
Response from Silk & Snow
Feb 08, 2023
Hi Raymundo,
We are glad to hear you are enjoying your new flax linen duvet cover. Thank you for taking the time to reach out. Happy sleeping!
All the best,
Michelle
Kathryn N
Verified Email
Flax Linen Duvet Cover
Don't usually leave reviews but ... really liked these until the fitted sheet started falling apart after 9 months. They've been washed according to the instructions so we felt this was premature wear and reached out to have it replaced under the 1 year warranty. After answering a list of questions this was denied since we don't rotate it with other sheets. Apparently these aren't expected to last longer than 1 year if used as an only sheet because they are 'more delicate than some other materials'. Can't recommend these.
Response from Silk & Snow
Jan 19, 2023
Hi Kathryn,
We really appreciate you taking the time to reach out and share your feedback with our brand. We understand that better care instructions would have been helpful for you and we will be sure to follow up with the team accordingly. Once again, we’d like to apologize for the frustration this situation has caused. Please let us know if you have any further questions or concerns and we will be here to help.
Sincerely,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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Egyptian Cotton Sheet Set |
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Adjustable Pillow (Retail... |
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