Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Trish R
Mar 07, 2022
Verified Buyer
Hand Knitted Weighted Blanket
So cozy, not too heavy, you feel like you are being tucked in every night with this blanket!
Response from Silk & Snow
Mar 08, 2022
Hi Trish, We are thrilled you are loving your new Weighted Blanket. Wishing you many more nights of comfy sleep to come! All the best, Michelle
Geneviève L
Mar 07, 2022
Verified Buyer
S&S Organic Mattress
Très confortable. Je dors beaucoup mieux et je n’ai plus de points de douleur (dos, hanche, épaule) au lever.
Response from Silk & Snow
Mar 08, 2022
Bonjour Geneviève, Nous apprécions vraiment que vous preniez le temps de nous écrire et de partager vos commentaires positifs. De plus, c'est formidable d'entendre que votre douleur s'est calmée aussi ! Bon dodo! Cordialement, Michelle
Jessica H
Mar 07, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Very good quality and such a nice blanket
Response from Silk & Snow
Mar 08, 2022
Hi Jessica, Thank you for taking the time to reach out and share your positive feedback with us. Here's to many more cozy nights of rest to come! All the best, Michelle
Lisa Z
Mar 07, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
Great product and great service! I love the weighted blanket and would definitely order other products from Silk and Snow!
Response from Silk & Snow
Mar 08, 2022
Amazing, Lisa! We are glad to hear of your positive interaction with Silk & Snow. Here's to many more cozy times to come! All the best, Michelle
Allyson L
Mar 07, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I've been using my blanket ever since I purchased it and I am in love with it. I wish I had purchased one sooner! The Terra Cotta is beautiful!
Response from Silk & Snow
Mar 08, 2022
Hi Allyson, We are thrilled you are in love! Thank you for reaching out regarding your experience with your new Weighted Blanket. Stay cozy! All the best, Michelle
John S
Mar 07, 2022
Verified Buyer
Storage Bed
Love the bed. Assembly was straight forward but I take my time assembling furniture. Tightening things and retightened but not over tightening tends to make all the difference in the way RTA furniture performs. This storage bed performs perfectly.
I read some reviews where people complain about the head board but I believe they don’t assemble it carefully enough. I spent my working years in the furniture business as a manufacturers representative and a retail store owner so I feel I know furniture.
The company messed up our shipping. When I ordered the bed I had wanted the bed shipped to arrive on one of three days that S&S said they could do. It never happened and the bed arrived five days late. After repeated calls asking why they had not shipped it.
S&S had no answer or excuse to why it didn’t ship when they said it would and offered no discount or perk for their error. We were moving and this caused a domino effect of delays for us and was inconvenient.
The customer service department seems to be all young women who are friendly and honest but seem to lack any power to correct or compensate you for their poor performance.
We did get the bed in new condition and it’s great in our condo.S&S in a Canadian company based out of Toronto. Like most things Canadian they are friendly and helpful but like anything not perfect. I would buy the bed again.
Five stars for the bed. Three stars for the shipping screw up equals four stars.
Response from Silk & Snow
Mar 08, 2022
Hi John, Thank you so much for taking the time to share your feedback regarding your recent shopping experience with Silk & Snow. While we are delighted that you love your new Storage Bed, we will be sure to follow up with the team regarding your shipping concerns. We can never guarantee an exact delivery date since we use a third party courier, however we understand and apologize for the frustrations that arise when delays occur. If you have any other issues or concerns with your order please send us an email at hello@silkandsnow.com for further assistance. Sincerely, Michelle
Catherine M
Mar 07, 2022
Verified Buyer
Storage Bed
Beautiful fabric and Color. Fast shipping!
Response from Silk & Snow
Mar 08, 2022
Awesome, Catherine! We are thrilled you have had such a positive experience with your new Storage Bed. Thank you for reaching out to the Silk & Snow team to share your feedback. Happy sleeping! All the best, Michelle
Shelby K
Mar 07, 2022
Verified Buyer
Muslin Duvet Cover
Great duvet cover! Soft & nice quality. We purchased the down alternative duvet to go with it. It feels heavy and comfortable but not too hot.
Response from Silk & Snow
Mar 08, 2022
Hi Shelby, Excellent news! We are very pleased to hear of your experience with your new Muslin Duvet Cover and Down Alternative Duvet. Here's to many more comfortable nights of rest to come! All the best, Michelle
Cynthia C
Mar 07, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I have purchased 10 blankets for home use and as gifts for the holidays and birthdays over the past few months. Everyone is delighted with their weighted. blankets. Quality and colour options are perfect too.
Response from Silk & Snow
Mar 08, 2022
Wow, Cynthia! Thank you for letting us know everyone is enjoying their Weighted Blankets. We appreciate you taking the time to reach out. Stay cozy! All the best, Michelle
Carolyn N
Mar 07, 2022
Verified Buyer
Hand Knitted Weighted Blanket
I agree with the other reviews. Dementions are bit longer than needed, however it is wide enough for me but possibly not for a man. Overall I love it. Have been sleeping much better since buying this blanket.
Response from Silk & Snow
Mar 08, 2022
Hi Carolyn, We appreciate you taking the time to write to us and share your feedback. Here's to being cozy! All the best, Michelle
Jody O
Mar 06, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
I was so looking forward to receiving this weighted blanket. I purchased the queen size and it's beautifully made, but I am extremely disappointed that it's not functional for anything other than a bulky and expensive throw. The edges at the long ends are finished, making them heavier than the rest, so the weave gets pulled tight, resulting in a very long and narrow blanket (31 inches wide). When I've tried positioning it lengthwise, it's so narrow, it doesn't stay in place, so it winds up on the floor, but when I try it widthwise, it winds up covering an area from my ankles to upper thigh, which isn't comfortable at all. What is marketed as a sleep aid winds up keeping me awake! For the price of this blanket, I wasn't expecting the skimp on quality and size.
Response from Silk & Snow
Mar 07, 2022
Hi Jody, We appreciate you reaching out to the team and for sharing your experience with your Weighted Blanket. We understand that the dimensions and weight distribution are not quite what you had anticipated and may not be working out as you had imagined. If you would like to proceed to a return, please email us at hello@silkandsnow.com for assistance. Sincerely, Michelle
Emma
Mar 06, 2022
Verified Email
Sheet Set - Twin (white)
These sheets are delightfully soft on the skin. However I have the king sheets and they don't properly fit the mattress (which I purchased from Silk&Snow). I constantly have to remake the bed as the corners of the sheets pop off the mattress during the night. It's very frustrating. The pillow cases also do not have envelope closures. With the amount I paid for this sheet set, I am very pretty disappointed.
Response from Silk & Snow
Mar 07, 2022
Hi Emma, We appreciate you taking the time to share your experience with your new sheets. We are sorry they are not working out quite as expected and if you would like to proceed to a return please reach out to hello@silkandsnow.com for further assistance. Sincerely, Michelle
Kathleen B
Mar 06, 2022
Verified Buyer
Very pleased with our new S&S Organic. Delighted with the bouncy initial landing, followed by good firm pillowy feel. After decades (literally!) on 100% latex, this feels like luxury!

Just 1 Plea; poor FedEx Guy!!! At close to 100 lbs and nearly tall as the delivery man, seems a big ask for a lone driver. May be why our order went Out for Delivery 3 times, before actually reaching us… Wondering if there’s a better way.
Response from Silk & Snow
Mar 08, 2022
Hi Kathleen, Thank you for reaching out to share your insightful feedback regarding your recent experience with your new Organic mattress. We will be sure to follow up with the team as we always want to enhance our products and services when we can. Wishing you many more nights of restful sleep to come! All the best, Michelle
Debbie S
Mar 06, 2022
Verified Buyer
Egyptian Cotton Sheet Set
King size pillow case short does not cover king size pillow
Response from Silk & Snow
Mar 07, 2022
Hi Debbie, Thank you for reaching out to the Silk & Snow team. We apologize for the issue you are having with your sizing but we have taken a look into your order and can see you are in contact with a member of the customer service team who will assist you further with this issue. Sincerely, Michelle
Ashton W
Mar 06, 2022
Verified Email
Silk Sleep Mask
I ordered 2 pillows, a silk pillowcase and eye mask in seashell grey. The boxes were really cute and I appreciate that you can store the sleep mask in the box. The silk is soft and comfortable, but I can still see light through it and the band not being adjustable means I could get a comfortable fit.

We’re still testing out the pillow case and pillows but this mask will be going back unfortunately.
Response from Silk & Snow
Mar 07, 2022
Hi Ashton, We appreciate you taking the time to reach out and offer us insight on your experience with our brand. We understand that not all your items are working out and can accept your return so long as you reach out during your 100 Night Trial. We remain available throughout if you have any other questions or concerns. Sincerely, Michelle
Julien G
Mar 06, 2022
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
J’adore
Response from Silk & Snow
Mar 08, 2022
Bonjour Julien, Super! Merci beaucoup d'avoir pris le temps de nous écrire et de partager vos commentaires positifs. Bon dodo! Cordialement, Michelle
Ryan S
Mar 06, 2022
Verified Buyer
S&S Mattress
We’ve had our new mattress for nearly a month and love it! Our quality of sleep has significantly improved.
Response from Silk & Snow
Mar 08, 2022
Hi Ryan, Thank you for sharing your positive feedback regarding your new S&S mattress! We are happy to hear your sleep quality is improving. Here's to many more restful nights ahead! All the best, Michelle
Caridad L
Mar 06, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Material was not as I expected. It is very thin and a bit see through. Returned the sheets.
Response from Silk & Snow
Mar 07, 2022
Hi Caridad, Thank you for sharing your experience regarding your Egyptian Cotton Sheets. We understand they were not what you had anticipated but can confirm you have proceeded to a return. Please let us know if you ever have any other questions or concerns in the future. Sincerely, Michelle
isabelle h
Mar 06, 2022
Verified Buyer
S&S Hybrid Mattress
Jamais aussi bien dormi de toute ma vie!!! Comme sur un nuage....
Response from Silk & Snow
Mar 08, 2022
Bonjour Isabelle, Bonjour, Nous apprécions vraiment que vous preniez le temps de nous écrire et de partager vos commentaires positifs. Bon dodo ! Cordialement, Michelle
Devin C
Mar 06, 2022
Verified Buyer
Wooden Bed Frame
A little lighter in color than I was expecting and one corner isn't totally flush, but it's a really nice frame and headboard. Note that if you have a thicker mattress, you won't have as much reveal on the headboard as in the picture.
Response from Silk & Snow
Mar 08, 2022
Hi Devin, We appreciate your insight regarding your recent experience with your new Wooden Bed Frame with Headboard. Thank you for taking the time to reach out. All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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