Silk & Snow https://www.silkandsnow.com/ Retail
4.6 From 1 to 5
Overall Ratings
5 Stars
16248
4 Stars
3165
3 Stars
1485
2 Stars
329
1 Star
343
Reviews 21598
Recommend 10 / 10
TrustScore 9.29 / 10
Laura R
Mar 04, 2022
Verified Buyer
Muslin Sham Set
Love these pillow cases. Super soft.
Response from Silk & Snow
Mar 08, 2022
Fantastic, Laura! We are so pleased you love your new Muslin Sham set. Wishing you many more nights of comfy & cozy rest to come! All the best, Michelle
Dan B
Mar 03, 2022
Verified Buyer
S&S Hybrid Mattress
The mattress is fantastic. FANTASTIC!
Pillows FANTASTIC!
Duvet FANTASTIC!

But.. only issue is that the sheets seem to have sewing errors as the seams were coming out on the edging.

Beyond that, I would strongly recommend everything we got from Silk & Snow.
Response from Silk & Snow
Mar 08, 2022
Hi Dan, We thank you for reaching out and sharing your experience with your new S&S products. Here's to many more nights of cozy sleep ahead! All the best, Michelle
Kirk W
Mar 03, 2022
Verified Buyer
S&S Hybrid Mattress
It has only been approximately 3 weeks since we received our new mattress and have been pleased with it thus far. It was delivered quickly and has performed as advertised, we also like that is was manufactured in Canada (Toronto) and promotes and supports other local business as part of their process. I may have rated it higher however I'm not sure that 3 weeks is enough time to get a full sense of the quality.
Response from Silk & Snow
Mar 08, 2022
Hi Kirk, We appreciate you reaching out to share your experience with your Hybrid mattress so far. Thank you for taking the time to reach out to the team. We wish you many more nights of comfortable rest to come! All the best, Michelle
Karen S
Mar 03, 2022
Verified Buyer
Flax Linen Pillowcase Set
LOVE my Flax Linen pillow cases. Before my flax cases I used to turn my pillow over again and again all night long and now I sleep thru the night with no sweating or turning hot pillows over. These cases are as promised and I highly recommend them. Be aware though they are linen and as pure fabrics are loath to do, they wrinkle horribly but who cares as long as you get a cooler nights sleep.
Response from Silk & Snow
Mar 08, 2022
Hi Karen, Excellent news! We are so pleased you are loving your new Flax Linen Pillowcases and appreciate you taking the time to share your experience with us. Wishing you many more cool and comfy nights to come! All the best, Michelle
Chris B
Mar 03, 2022
Verified Buyer
Egyptian Cotton Sheet Set
Egyptian cotton sheets & duvet are not very 'soft.' Perhaps it takes multiple washes, but expectation was for "soft, luxurious..." as described, which they're not.
Response from Silk & Snow
Mar 07, 2022
Hi Chris, We understand that your sheets are not quite as you expected right out of the packaging but we agree that they should soften up with a few washes. However, if you do not find them suitable please reach out within your 100 Night Trial to proceed with a return. Sincerely, Michelle
Liz v
Mar 03, 2022
Verified Buyer
Egyptian Cotton Duvet Cover
Great product
Response from Silk & Snow
Mar 08, 2022
Hi Liz, Thank you for taking the time to write in and share your feedback. Happy sleeping! All the best, Michelle
John W
Mar 03, 2022
Verified Buyer
S&S Organic Mattress
Well, it’s only been 1 eeek with my new mattress -so far, so good. The firmness is just what I was looking for. I have had 4 other bed in a box mattresssrs over the past 18 months so I consider myself a bit of an expert. O pared to the others, this is the firmest mattress but the construction feels cheaper compared- I feel the coils through the sudewalls but this is not a dealbreaker. Maybe some more attention to build quality would work.. will update you all in 90 days 👍🏻
Response from Silk & Snow
Mar 08, 2022
Hi John, We appreciate you taking the time to write to us and share your feedback regarding your experience with your new Organic mattress. Thank you for your insight and we will be sure to follow up with the team regarding your concern. All the best, Michelle
Katherine M
Mar 03, 2022
Verified Buyer
Adjustable Pillow (Retail)
This is the best pillow I've ever owned! Love it!
Response from Silk & Snow
Mar 08, 2022
Hi Katherine, We are very glad to hear that you are loving your new pillow! Thank you so much for taking the time to reach out. Here's to many more comfy nights of restful sleep to come! All the best, Michelle
Atiya D
Mar 03, 2022
Verified Buyer
Hand Knitted Weighted Blanket
Love the feel and fabric. Wish it was bigger
Response from Silk & Snow
Mar 08, 2022
Hi Atiya, We appreciate your insight regarding your experience with your new Weighted Blanket. Thank you for taking the time to reach out to the team. Here's to being cozy! All the best, Michelle
Mimi A
Mar 03, 2022
Verified Buyer
S&S Hybrid Mattress
Excellent service, customer service and product, and its Canadian
Thank you
Response from Silk & Snow
Mar 08, 2022
Hi Mimi, Thank you so much for your positive feedback regarding your experience with Silk & Snow. Happy sleeping! All the best, Michelle
Tina F
Mar 03, 2022
Verified Buyer
Muslin Coverlet
We love this blanket. It's not too heavy and provides a lighter option on it's own, or to layer with heavier blankets. The light blue color is gorgeous. Highly recommend.
Response from Silk & Snow
Mar 08, 2022
Hi Tina, We thank you for taking the time to share your feedback regarding your new Muslin Coverlet. So glad you love your new blanket! Stay cozy! All the best, Michelle
Heather C
Mar 03, 2022
Verified Buyer
Hand Knitted Weighted Blanket
I bought this blanket for my son. He loves it. He sleeps with it on his bed every night and always says he has a great sleep.
Response from Silk & Snow
Mar 08, 2022
Hi Heather, We thank you for taking the time to reach out regarding your son's experience with his new Weighted Blanket. So happy to learn he is now sleeping great! Here's to being comfy and cozy! All the best, Michelle
Ellie H
Mar 03, 2022
Verified Buyer
S&S Hybrid Mattress
It took a few days but I'm used to it now. I wake up way less achy on this mattress and am please with purchase of the hybrid as well as the bed platform I brought. I love going to sleep now.
Response from Silk & Snow
Mar 08, 2022
Hi Ellie, Thank you so much for sharing your experience with our company. We are glad you are simply loving going to sleep now and wish you many more nights of cozy rest ahead! All the best, Michelle
Elizabeth C
Mar 03, 2022
Verified Buyer
Adjustable Pillow (Retail)
Great for this side sleeper with neck problems
Response from Silk & Snow
Mar 08, 2022
Hi Elizabeth, We are thrilled you have taken the time to share your positive feedback with us. Here's to many more nights of comfortable sleep ahead! All the best, Michelle
Allan D
Mar 03, 2022
Verified Buyer
Hand Knitted Weighted Blanket
I bought this for my wife for Christmas. Unfortunately, she found it too heavy for her.
Silk and Snow worked with us to exchange to a lighter blanket of a different colour.
I love it, my wife still finds it too heavy.
Indeed, the lighter blanket is great!
Response from Silk & Snow
Mar 01, 2022
Hi Allan, Thank you for reaching out and sharing your feedback with us. We appreciate that you and your wife were willing to test out several weights but understand if neither blankets were suitable and can see that you are in the process of a second return. We remain available if you have any other questions or concerns please let us know. All the best, Michelle
Sharon L
Mar 02, 2022
Verified Buyer
Flax Linen Duvet Cover
I absolutely love my new bedding, absolutely recommend!
Response from Silk & Snow
Mar 08, 2022
Hi Sharon, Thank you for taking the time to reach out and share your feedback with the team. We are so happy you love your new bedding! Stay cozy! All the best, Michelle
Liesel F
Mar 02, 2022
Verified Buyer
Silk Pillowcase
Beautiful pillow case! I love the feel of the cool silk on my face and how it feels to sleep on.
Response from Silk & Snow
Mar 08, 2022
Hi Liesel, We are thrilled you are enjoying your new Silk Pillowcase. Thank you so much for taking the time to share your exeperience with us. Here's to many cool and comfortable nights of sleep to come! All the best, Michelle
Luc S
Mar 02, 2022
Verified Email
Bed Frame with Headboard (Granite) – King
Product arrived with damage on multiple pieces. I reached out to Silk and Snow, they offered me an $80 refund on it as the damage is cosmetic only and doesn't affect the function... yet it's supposed to be brand new so how is it already damaged? The workmanship of the bedframe I received is plain awful, the headboard is already coming apart, the side board has a rip in it, the footboard has a 8 staples holding it together, with some of the staples holding other staples down and the literal inside of the footboard has loose material in it so it sounds like a sand shaker. Overall, the workmanship of what I received was absolutely brutal and if it's already coming apart on day 1, what's it going to look at it in 1 year? Buyer beware. Wish I could attach photos so that you could see just how abhorrent the product is.
Response from Silk & Snow
Mar 04, 2022
Hi Luc, We appreciate you taking the time to reach out to us and share your feedback regarding your Bed Frame with Headboard. We are very sorry for the negative interaction you've had with our company. This is never the experience we wish to offer our customers and understand the frustration these concerns have caused you. We have taken a look into your order and see that the customer service team is still in contact with you to come to a resolution. We are here to answer any questions or concerns regarding this process. Once again, we apologize for the inconvenience and frustration experienced. Please reach out to us if there are any additional issues and our team will be here to assist you. Sincerely, Michelle
JILL B
Mar 02, 2022
Verified Buyer
Adjustable Pillow (Retail)
These are great pillows! My husband and I have had them about a week, and we are very pleased. We have not removed any of the inside yet until we are sure we need less support. The canisters the pillows ship in are really sturdy and nice! They will be perfect to hold some of the inside stuffing if we need it! I would recommend these pillows! The outside lining is VERY soft!
Response from Silk & Snow
Mar 08, 2022
Hi Jill, Thank you so much for taking the time to write to us and share your experience. We are so glad you are enjoying your new pillows! Happy sleeping! All the best, Michelle
Eileen d
Mar 02, 2022
Verified Buyer
Adjustable Pillow (Retail)
Great pillow and great service
Response from Silk & Snow
Mar 08, 2022
Hi Eileen, Thank you for you positive feedback! Wishing you many more comfortable nights of rest to come. All the best, Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.

Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.

With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.

Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
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Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
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