The item itself is fantastic. I have one, and I bought a second for my partner for his birthday because we enjoy mine so much.
It was back ordered, which wasn’t shown on the site so it came much later than anticipated. As well, there is no gift option which would be nice. However, from my experience, they at least don’t include your invoice with the item, so sending as a gift should still be okay. Initial customer service re that was a little confusing, but in the end it was sorted out and communication was clearer.

Amazing pillow with incredible support and the ability to customize the amount of filling to personalize the pillow to be exactly what you like is perfect. Used the pillow for less than a week and already most of my neck and shoulder pain is gone.

We purchased a duvet cover 100% Egyptian cotton made in Portugal, we absolutely love it !
We were initially concerned that the cover would trap heat, however our concerns were unwarranted.

We had never heard of Silk & Snow prior to our purchase, they now have a new customer !

No more neck pain! The fit is perfect for me so comfortable no more bunching or stacking pillows. This is the only pillow I need for a good, comfortable nights sleep. Great pillow!

Sleeping like a princess !!

I really like this new organic mattress. It was my first time buying a mattress online and was initially quite unsure without "feeling the goods first". There were not many video reviews about that specific mattress but in the end, Im very glad I went ahead. I was coming from a high-end synthetic foam mattress which wasn't supposed to sleep warm. That was bs. It did sleep hot and although firmness was bang on, temperature regulation was poor. This S&S organic mattress on the other hand is very good with temperature regulation. That "neutral" claim suits my needs no problem. No more waking up during the night being too hot. The wool layer appears to be quite effective in that regard. I enjoy the different firmness zones (ie: firmer near the hips, softer at the shoulders). The Edge support is decent but could be a little better. Handles at the sides to manipulate the mattress would be appreciated but all in all, I'm very satisfied with the purchase. Will gladly recommend.

I bought the lightweight duvet and Egyptian cotton cover. Extremely happy with both. Great quality. No complaints. Fast shipping. I live in Texas and the lightweight duvet is great for cooler Texas weather. It should be able to use into the summer months as well. I would recommend

Very well crafted, nice finish, and extremely solid. My only issues were that a few of the post joints would not slide together until I filed them. Also, one of the slat spacers was glued and nailed in the wrong place so one slat would not sit flat. Luckily I have the tools to fix it. Other than that we really love this bed. It is very high quality.

The Egyptian cotton is beautiful, no synthetics for me, not now, not ever!

I am so happy with my organic mattress! I did a lot of research before purchasing. The price was in my budget and I loved the fact it was from a Canadian company. I have a bad back and joint issues and this mattress is perfect. It is the perfect combination of softness and firmness. I wished I would have purchase my new mattress sooner!!!

I love my new mattress! Firm yet comfy :-). Delivery was quick, set-up was easy. And I love what the company is about. I'm so pleased with my purchase.

Beautiful bed easy to put together

Great material and the olive green looks great!

The olive green looks great! Just have to buy a duvet since it’s only the cover, once i get my duvet from Canadian feather and down I’ll be using the olive green duvet cover to protect the duvet!

We got our S&S Organic King this week and wow....what support and comfort. I was worried as I'm a big guy at 360 pounds. I previously had a ZedBed which deformed and after research, S&S was the way to go. Great price and service....very satisfied.

While the frame is quite beautiful, the footboard and bottom pegs were difficult to fit in, and it isn’t as smooth as in the instructional video. It isn’t footboard isn’t fully sitting in the groove as it should. For the price of the frame, it’s quite disappointing, as I chose it because of that specific structure.

Flax linen sheets are dreamy!

The Sheets and product and duvet are fantastic. I have the synthetic Duvet and it is warmer than I expected (I am a hot sleeper) but It's very comfortable still with the duvet covert. The Linen does keep things cool and so far they have not disappointed. I have the pillowcases, flat sheet and fitted sheet and they are all perfect. I would add there is no envelope on the pillowcases, so they are loosely open at one end, which is fine and a minor thing that some may not love. I would have liked it if I could tuck the pillow in a little more.

They did make a mistake in what was shipped to me and the problem was fixed - however I did have to resend back the incorrect items (they covered costs) and that kept them from getting 5stars as I found it a hassle :)
Otherwise very happy with the purchase!

Wonderful wonderful blanket. I have trouble with insomnia – both getting to sleep and then waking up in the middle of the night and not being able to get back to sleep. Recently read about weighted blankets and the benefits they might have for insomnia. Tried a friend’s weighted blanket (it was the type filled with glass beads). Knew a weighted blanket was for me, but definitely not the glass bead filled one. Went looking on line and found this and it is divine. Absolutely heaven. Perfect! Perfect! Perfect! I am a craft person and do some knitting and this blanket is lovingly made. The workmanship is superb. Being knitted, the weight is evenly distributed. And the cotton / jersey yarn used to knit this is so soft. I just cannot recommend this enough. Written by a 74 year old female.
Liked the blanket so much that I ordered 2 more - one for daughter-in-law and one for daughter. After 3 weeks of sleeping and napping under the blanket I just want to wear it everywhere. Very restful sleep. No tossing and turning during the night. Thank you so much for making my nights heavenly.

Excellent customer service with prompt response from the staff