4.6
From 1
to 5
Reviews
21598
Recommend
10 / 10
TrustScore
9.29 / 10
Evelyn M
Verified Buyer
Wool Dryer Balls
We have had our headboard, mattress, comforter for 3 weeks and are completely satisfied. I have not used the dryer balls as of yet.
Response from Silk & Snow
Mar 08, 2022
Hi Evelyn,
Excellent news! We thank you for taking the time to share your positive experience with us. Wishing you many more nights of cozy sleep to come!
All the best,
Michelle
Cheryl A
Verified Buyer
S&S Hybrid Mattress
We chose this mattress specifically for my husband who has chronic pain due to osteoarthritis and was having trouble sleeping on our current mattress. I researched the various options and I knew I wanted to buy Canadian made. The Silk and Snow mattress was reviewed as being a good option for larger people and at 300 lbs, my husband qualified. I was surprised how they fit it into the small box, but with the 100 night free trial I was sold. They say to wait up to 72 hours before sleeping on it, and we waited 24 hours. From the very first night my husband woke up with less aches and pains, and he loves it. We have recorded when the 100 days will be up, but I can't imagine we'll return it. It's a game changer. Thank you Silk and Snow!
Response from Silk & Snow
Mar 08, 2022
Hi Cheryl,
That is excellent news! Thank you for sharing how much better your husband's sleep experience has been since you received your Hybrid mattress. Here’s to many more nights of restful sleep ahead!
All the best,
Michelle
Nora B
Verified Buyer
S&S Hybrid Mattress
Love this S&S hybrid mattress. It really gives you a good support, soft enough at the top for comfort. Strongly recommend this mattress for a good night sleep.
Response from Silk & Snow
Mar 08, 2022
Hi Nora,
We are glad to hear you love your new Hybrid mattress! Thank you so much for taking the time to share your feedback with our company. Happy sleeping!
All the best,
Michelle
Mercelie D
Verified Buyer
Flax Linen Duvet Cover
Amazing! Soft, gorgeous crisp color, lightweight!
Response from Silk & Snow
Mar 08, 2022
Hi Mercelie,
Wow! Fantastic news, we are thrilled to hear of your positive experience with your Flax Linen Duvet Cover. Wishing you many more cozy nights ahead!
All the best,
Michelle
Mark M
Verified Buyer
Wooden Bed Frame
Love the bed and delivery was quick. Would be a higher star rating if the headboard hadn't been broken on its arrival. Been talking to customer service and it's been a week with no shipment or communication on when my replacement will be shipped.
Response from Silk & Snow
Mar 01, 2022
Hi Mark,
Thank you for taking the time to reach out and share your concerns with us. We apologize that your Wooden Bed Frame arrived damaged. We have looked into your order and can see that you have been in contact with our customer service team to come to a resolution for this matter. Once again, we are sorry for the issues you experienced and look forward to resolving this matter switfly.
Sincerely,
Michelle
stanley a
Verified Buyer
S&S Hybrid Mattress
sleeps cooler better for side sleep.
Response from Silk & Snow
Mar 08, 2022
Hi Stanley,
Thank you for taking the time to write to us and share your feedback regarding your new Hybrid mattress. Here's to many more cool and comfy nights of sleep to come!
All the best,
Michelle
Laural B
Verified Buyer
S&S Organic Mattress
So far so good. I've been sleeping on my new mattress for over a week and it's got enough cush that my hips don't hurt but is firm enough that my low back is happy. Fingers crossed that I'll still be this pleased in 2 months:)
Response from Silk & Snow
Mar 08, 2022
Hi Laural,
We thank you for taking the time to reach out and share your feedback with us. We are pleased to hear everything is going well With your Organic mattress so far and wish you many more nights of happy sleep ahead!
All the best,
Michelle
Danielle D
Verified Buyer
Down Alternative Duvet
I ordered the king sized duvet (down alternative) - winter and a summer one. We have been using the winter one and it is very thick and warm. The duvet was labeled sided (king size)to help with make it easier to put into the cover. Also ordered the Egyptian cotton sheets and duvet cover and they are beautiful, my husband is veryyyy picky with the sheets they have to feel soft yet not too warm and heavy these are perfect, the duvet fits the duvet cover nicely and has a zip closure. The only thing I wish were the pillow cases had a nice zip closure as well. I have washed them (duvet cover and sheets) a few time now and seem to be holding up nicely/staying soft. I would highly recommend ordering from Silk and Snow. The shipping was fairly fast received both orders within a week or so and for the first order the customer service staff had to contact me to ensure my billing address was correct and they were pleasant to deal with,
Response from Silk & Snow
Mar 08, 2022
Hi Danielle,
We really appreciate your insight regarding your experience with our brand. Thank you so much for taking the time to share your experience with your Down Alternative Duvet. Here's to many more comfy nights of cozy sleep to come!
All the best,
Michelle
Julia F
Verified Buyer
Egyptian Cotton Sheet Set
Marvellous product
Response from Silk & Snow
Mar 08, 2022
Hi Julia,
Thank you so much for writing in and sharing your positive feedback! Wishing you many more cozy nights ahead.
All the best,
Michelle
Richard H
Verified Buyer
Adjustable Pillow (Retail)
Best pillow I've owned.
Response from Silk & Snow
Mar 08, 2022
Excellent news, Richard! We are very glad to hear your pillow is simple the best you've ever owned. Happy sleeping!
All the best,
Michelle
Bethany
Verified Email
S&S Hybrid Mattress - Twin
Customer service is remarkable! This company offers top notch service, products, and community concern. You should definitely consider purchasing from them.
Response from Silk & Snow
Feb 25, 2022
Wow, Bethany! That is so kind and we are very happy to hear of your positive feedback and will share it with the rest of the team. Happy sleeping!
All the best,
Michelle
Thalia G
Verified Email
Protector - Cal King
We’ve been using our Silk&Snow mattress protector for a few months now. I can say that it’s the best one I’ve ever bought and I’ve had to buy quite a few over the years. My husband runs very hot at night, so a protector is essential to keep our mattress looking and feeling fresh. It’s also easy to wash (needed an extra drain and spin to get more water out) and hasn’t shrunk like the other ones we used to have.
Response from Silk & Snow
Feb 25, 2022
Hi Thalia,
Thank you for reaching out and sharing your feedback regarding your Protector. We are pleased to learn it is the best one you have ever purchased and wish you many more nights of clean and comfortable sleep!
All the best,
Michelle
Sheila C
Verified Buyer
Hand Knitted Weighted Blanket
Basically the biggest, heaviest most comforting blanket on the planet.
Response from Silk & Snow
Mar 08, 2022
Hi Sheila,
We are thrilled to hear of your positive feedback. Thank you for taking the time to reach out and share your experience. Stay cozy!
All the best,
Michelle
Jehan M
Verified Buyer
Wooden Bed Frame
The bed is spectacular. Very well made. I love the Japanese style carpentry that does not need screw to set up the bed. Other than the good product and quality design, what made me give Silk and Snow 5 star review was the costumer service experience. They are easy to talk to and responded well to our complain. The product arrived with a bit of a damage on one of the leg and the package box arrived open and damage. It might have been a shipment issue. But they truly stand by their product and compensate us. Yes, the product may expensive but the quality and the service reflects it.
Response from Silk & Snow
Mar 08, 2022
Hi Jehan,
Thank you so much for taking the time to write to us regarding your experience with your new Wooden Bed Frame. We appreciate your insight and will be sure to pass along your kudos to the customer service team.
All the best,
Michelle
Kayla B
Verified Buyer
Silk & Snow Natural Hand Knit Weighted Blanket
love the blanket!
service was great!
delivery was on time!
I'd buy a second one if I had the funds!
*suggestion, the 20 is a touch heavy and the size down is too light for our weight... maybe something in between.
thank you very much
service was great!
delivery was on time!
I'd buy a second one if I had the funds!
*suggestion, the 20 is a touch heavy and the size down is too light for our weight... maybe something in between.
thank you very much
Response from Silk & Snow
Mar 08, 2022
Hi Kayla,
We appreciate you taking the time to write to us and share your experience. Thank you so much for letting us know you love your new Weighted Blanket! Happy sleeping!
All the best,
Michelle
Taylor H
Verified Buyer
Wooden Bed Frame
Great solid bed frame. The slats could be of higher quality though. Some room for improvement
Response from Silk & Snow
Mar 08, 2022
Hi Taylor,
We appreciate you reaching out to share your experience regarding your new Wooden Bed Frame. We will be sure to follow up with the team regarding your feedback as we always want to enhance ourselves where we can.
Sincerely,
Michelle
Cory H
Verified Buyer
S&S Hybrid Mattress
Great mattress (so far!). It is firm and supportive and the pillow top is soft enough to relieve hip and shoulder stress when sleeping on my side.
Response from Silk & Snow
Mar 08, 2022
Awesome, Cory! We are glad to hear of your great experience regarding your new Hybrid mattress. Here's to happy sleeping!
All the best,
Michelle
Melinda H
Verified Buyer
S&S Hybrid Mattress
Very comfortable mattress. Good support for a side sleeper. However I feel a high level of motion transfer between my husband and myself. Reviews said that this mattress was rated well for low level of motion transfer.
Response from Silk & Snow
Feb 25, 2022
Hi Melinda,
Thank you for taking the time to share your experience with your new S&S Hybrid mattress. While we are glad that you find it very comfortable, we understand the motion transfer was more noticeable than you had anticipated and if you would like to discuss these matters, the team can to take a closer look to ensure everything is working as it should with your new mattress. Please email us at hello@silkandsnow.com to continue this conversation with the customer service team if you have any questions or further concerns.
Sincerely,
Michelle
Eric P
Verified Buyer
Adjustable Pillow (Retail)
Almost perfect. Just a little more stuffing like 10% more it would perfect. Now will it last a few years.
Response from Silk & Snow
Mar 08, 2022
Hi Eric,
Thank you for reaching out to share your feedback regarding your new Pillow. If you would like to discuss any options on how we can help you get the feel you are looking for please reach out to hello@silkandsnow.com for further assistance.
All the best,
Michelle
Ram.P
Verified Email
Wooden Bed Frame
This bed looks great! Overall happy with my purchase however installing was not as easy as it’s marketed, the last two leg supports were hard to connect with the sides of the bed frame.
Response from Silk & Snow
Feb 25, 2022
Hi Ram,
We appreciate you taking the time to write and share your insight on your new purchase. We apologize the legs on your Wooden Bed Frame with Headboard proved to be difficult to assemble and will be sure to bring this feedback to the rest of the team for review.
All the best,
Michelle
About Silk & Snow
At Silk & Snow, we believe that everyone deserves a good night's sleep. That's why we've dedicated ourselves to creating high-quality, thoughtfully designed sleep products that enhance your comfort and elevate your sleep experience.
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Visit Website
Our collection features premium mattresses, pillows, and bedding, all crafted with the finest materials to ensure durability and support. We take pride in our commitment to sustainability, using eco-friendly practices and materials whenever possible.
With a focus on innovation, our products are engineered to cater to various sleep preferences and needs, helping you find the perfect balance of softness and support.
Join us on the journey to better sleep and discover the difference that quality craftsmanship can make. Sleep well, live well—experience the Silk & Snow difference today.
Silk & Snow is a Verified Merchant
Questions? Contact Us
hello@silkandsnow.com
1-855-777-0033
Top Rated Products
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S&S Hybrid Mattress |
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