Volunteer World Travel & Vacation
4.6 From 1 to 5
2913 Reviews
Overall Ratings
5 Stars
2119
4 Stars
562
3 Stars
120
2 Stars
43
1 Star
69
Reviews 2913
Recommend 9 / 10
TrustScore 9.29 / 10
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Salem K
Feb 25, 2022
Verified Buyer
Easy and fast
Patrik Karlsson Nyed
Feb 16, 2022
Verified Buyer
Hello Linda,

thanks for your quick response.

Yes, perhaps you could give some extra info about the routines of communication with the on-site staff. Perhaps, we were just unlucky to reach out for a Project Manager, who was not too eager to answer our questions at start(?) And, because of that we interpreted that they were not supposed to 'give away' such details until the deposit had been paid.

I posted some more detailed questions to the Project Manager through your 'messages function' last night, right after we had paid the deposit. I should of course be a bit more patient and see when she responds. However, what should we do, if it turns out the 'response rate' is very slow? We have so many questions, and even though we´ll arrive in June, time is running quickly, and some details are about things we need to fix a long time before arrival (like vaccinations and purchases).

All the best,
Patrik

Well, the website is neat and informative with respect to procedures of payment and overall info about the
projects.

However, the first payment /deposit is quite a neat sum of money, and you would not like to spend it in vain. You definitely need a way for potential customers to get in touch with the coordinators on site, so that the customers may be able to get correct, reliable and detailed info without risking any money. Now, after the deposit, we have really spent quite a lot on a 'black box'. We do not know much at all about the place we are going to. It does not feel comfortable at all,

Best, Patrik
Response from Volunteer World
Feb 15, 2022
Hi Patrik, thank you very much for your open feedback. With our messaging feature, any volunteer can ask any questions in detail to the local project manager. Also during the application process (before paying the deposit) all details can be clarified. For many projects there is even the possibility to arrange a call to ask for additional details and to clarify further questions. In the future we will make sure that this possibility will be even more accessible to our customers. Kind regards, Linda
Tess B
Feb 15, 2022
Verified Buyer
this is an incredible wedsite, and really easy to use. The staff is alway ready to help you if you have any questions and in a very short time. I really recommand Volunteer Word <3
Clara Maschlanka
Feb 15, 2022
Verified Buyer
Hallo Linda, ich bin sehr enttäuscht von volunteerworld. Ich habe über euch das Mental Health Programm in Sri Lanka von pmgy gebucht und dafür euch 110€ als Anzahlung gezahlt. PMgY teilte mir mit, dass die Anzahlung nicht an sie weitergeleitet wurde und ich daher den vollen Preis von 550 € überweisen muss, was ich nun auch getan habe, um am Programm teilnehmen zu können. Damit habe ich nun 110$ mehr bezahlt als wenn ich direkt bei pmgy gebucht hatte. Daher bitte ich euch mir meinen Anzahlungsbetrag zurückzuüberweisen da ihr ja Die Best Preis Garantie versprecht. Leider habe ich auf meine beiden letzten Auftragen im Chat keine Antwort erhalten. Zuvor hattet ihr mir aber dieses per Mail zugesichert. Viele Grüße Clara Maschlanka
Response from Volunteer World
Feb 14, 2022
Hallo Clara, deine Rezension können wir leider nicht wirklich nachvollziehen. Dein Deposit wurde natürlich in ganzer Höhe angerechnet. Sowohl Plan My Gap Year als auch wir haben dir jeweils in mindestens einer E-Mail ausführlich aufgezeigt, dass du natürlich nicht mehr Euro gezahlt hast als auf der Website zum Zeitpunkt deiner Zahlung. Liebe Grüße
Hugo G
Feb 14, 2022
Verified Buyer
Extremely helpful and welcoming. Very good experience
Rachael N
Feb 14, 2022
Verified Buyer
Booking with Volunteer World is fast and easy. I would recommend this site.
Rossana M
Feb 13, 2022
Verified Buyer
beautiful experience:)
cat W
Feb 13, 2022
Verified Buyer
It was easy to book through Volunteer World, good communication and reasonable cost.
Paola A
Feb 11, 2022
Verified Buyer
It was very easy to do the process and I could get a really great volunteering
Faustine G
Feb 10, 2022
Verified Buyer
The site is great but the details of the process and the papers to get can be a little confusing
Response from Volunteer World
Feb 14, 2022
Thx for your feedback. We constantly work on making processes easier for our customers!
Christopher K
Feb 10, 2022
Verified Buyer
Quick, friendly, and extensive replies to emails :)
Lorraine P
Feb 10, 2022
Verified Buyer
Volunteer World is really easy to use and sage. I'm happy to use this plateform
Jennifer S
Feb 09, 2022
Verified Buyer
Great experience so far. Lots of opportunities and independent reviews. Everything is laid out for you, so long as you look for it. Make a connection and am booked for our trip in less than 20 minutes. Easy to use and lots of payment options.
Patrizia M
Feb 09, 2022
Verified Buyer
Very quick, kind, efficient and not complicated at all
Tamsyn L
Feb 09, 2022
Verified Buyer
Mostly very easy to complete
Tamina N
Feb 09, 2022
Verified Buyer
Im looking forward to costa rica and the turtles
Jordan R
Feb 09, 2022
Verified Buyer
Great services and I will recommend volunteer world to other people






Eliott M
Feb 08, 2022
Verified Buyer
Everything okay. Nice help.
Thx a lot
Lisa M
Feb 06, 2022
Verified Buyer
Lovely communication from the team, easy to book and great prices. Cant wait to get out there
Eliane B
Feb 05, 2022
Verified Buyer
i like that you remind me so often, it's helpful for people with chaos in the emails, like I am
About Volunteer World
Volunteer World is the largest volunteer abroad comparison platform worldwide. We enable you to search and compare offers from large travel agencies as well as smaller local specialists and grass-root projects (NGOs) with only one click!
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